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error when attempting to download a list of 18 updates

microsoft.public.microsoft_update_catalog






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  #1 (permalink)  
Old 03-25-2008
PiKapp504
 

Posts: n/a
error when attempting to download a list of 18 updates
All,

I am receiving an error message every time I attempt to download a list of
18 updates that I have gathered. I'll click on download, it'll pop up asking
me where I'd like to save them, I select my location, click OK, then
Continue, then I get a pop up that states if there's an error message, just
click OK to redownload the item...etc etc. I click ok and then the list of
my updates goes away and I'm left with a screen that says: " The website has
encountered a problem

[Error number: 800704DD]"

HELP!!!
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  #2 (permalink)  
Old 03-25-2008
MowGreen [MVP]
 

Posts: n/a
Re: error when attempting to download a list of 18 updates
800704DD ERROR_NOT_LOGGED_ON
The operation being requested was not performed because the user has not
logged on to the network. The specified service does not exist;
This error could occur if the installation is initiated with "Run As"
command.

The browser being used is IE, correct ?
Some 'thing' is interfering with the connection to the MU Catalog site.
Suspect it is security software that is creating the interference.
Go over the installed sec software settings and logs to see if it is
blocking or has blocked, the installation of the ActiveX component
needed to connect with MUC; same for popup, script, and cookie blockers.

If no joy, then contact Microsoft Update Catalog Support

mucatsu@microsoft.com
Subject: MUCatalog

or -

http://catalog.update.microsoft.com/...e/Support.aspx


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



PiKapp504 wrote:

> All,
>
> I am receiving an error message every time I attempt to download a list of
> 18 updates that I have gathered. I'll click on download, it'll pop up asking
> me where I'd like to save them, I select my location, click OK, then
> Continue, then I get a pop up that states if there's an error message, just
> click OK to redownload the item...etc etc. I click ok and then the list of
> my updates goes away and I'm left with a screen that says: " The website has
> encountered a problem
>
> [Error number: 800704DD]"
>
> HELP!!!

Reply With Quote
  #3 (permalink)  
Old 03-29-2008
barb
 

Posts: n/a
RE: error when attempting to download a list of 18 updates

--
Barb


"PiKapp504" wrote:

> All,
>
> I am receiving an error message every time I attempt to download a list of
> 18 updates that I have gathered. I'll click on download, it'll pop up asking
> me where I'd like to save them, I select my location, click OK, then
> Continue, then I get a pop up that states if there's an error message, just
> click OK to redownload the item...etc etc. I click ok and then the list of
> my updates goes away and I'm left with a screen that says: " The website has
> encountered a problem
>
> [Error number: 800704DD]"
>
> HELP!!!

Reply With Quote
Reply


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