Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

Problem opening PDFs in IE8

microsoft.public.internetexplorer.general






Speedup My PC
Reply
  #1 (permalink)  
Old 06-09-2010
mattbcmse
 

Posts: n/a
Problem opening PDFs in IE8
Frequently, whenever my users try to open a PDF file in IE the browers will
open but only show a white screen. The PDF usually appears after refreshing
the screen, but sometimes it takes multiple refreshes. I've tried doing a
repair of Adobe and also totally uninstalled and reinstalled it.

Someone in the TechNet forums suggested turning off the HTTP 1.1 setting in
IE. The thing is we have two identical servers that users log on to, both of
which have the setting on, but only one of them has the problem.

We are running Terminal Server 2003 SP2 and using IE 8.0.6001.18702.


If anyone has ideas why this is happening and suggestions to fix it, I would
greatly appreciate the help.
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 06-09-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Problem opening PDFs in IE8
Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

~~~~~~~~~~~~~~~~~~~~~~~~~

Troubleshoot Adobe Reader installation for Windows
http://kb2.adobe.com/cps/403/kb403923.html

Adobe Reader Support Forum
http://forums.adobe.com/community/ad...s/adobe_reader


mattbcmse wrote:
> Frequently, whenever my users try to open a PDF file in IE the browers
> will
> open but only show a white screen. The PDF usually appears after
> refreshing
> the screen, but sometimes it takes multiple refreshes. I've tried doing a
> repair of Adobe and also totally uninstalled and reinstalled it.
>
> Someone in the TechNet forums suggested turning off the HTTP 1.1 setting
> in
> IE. The thing is we have two identical servers that users log on to, both
> of which have the setting on, but only one of them has the problem.
>
> We are running Terminal Server 2003 SP2 and using IE 8.0.6001.18702.
>
>
> If anyone has ideas why this is happening and suggestions to fix it, I
> would
> greatly appreciate the help.


Reply With Quote
  #3 (permalink)  
Old 06-09-2010
SC Tom
 

Posts: n/a
Re: Problem opening PDFs in IE8

"mattbcmse" <mattbcmse@discussions.microsoft.com> wrote in message
news:C564A9FB-6C43-4E39-92C3-8CC153E4FF79@microsoft.com...
> Frequently, whenever my users try to open a PDF file in IE the browers
> will
> open but only show a white screen. The PDF usually appears after
> refreshing
> the screen, but sometimes it takes multiple refreshes. I've tried doing a
> repair of Adobe and also totally uninstalled and reinstalled it.
>
> Someone in the TechNet forums suggested turning off the HTTP 1.1 setting
> in
> IE. The thing is we have two identical servers that users log on to, both
> of
> which have the setting on, but only one of them has the problem.
>
> We are running Terminal Server 2003 SP2 and using IE 8.0.6001.18702.
>
>
> If anyone has ideas why this is happening and suggestions to fix it, I
> would
> greatly appreciate the help.


I can't tell you what the solution is to your problem, but after having more
problems with Adobe Reader than I wanted to deal with, I uninstalled it and
installed PDF-XChange Viewer instead, and have not regretted it one bit. It
does everything that AR did (with the exception of causing problems) and
then some. You can read about it and download it from here, if you'd like:
http://www.tracker-software.com/prod...xchange-viewer

I am in no way associated with this product or the company; I just like it,
and think it might be a viable alternative to what you're using now.
--
SC Tom

Reply With Quote
  #4 (permalink)  
Old 06-10-2010
mattbcmse
 

Posts: n/a
Re: Problem opening PDFs in IE8
So far I have been unable to recreate the error in no add-ons mode, but if
some add-on or setting were causing the problem, then wouldn't it happen all
the time?

"PA Bear [MS MVP]" wrote:

> Does the behavior persist if you start IE in No Add-ons mode?
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
> IE8 in all OSS]
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Troubleshoot Adobe Reader installation for Windows
> http://kb2.adobe.com/cps/403/kb403923.html
>
> Adobe Reader Support Forum
> http://forums.adobe.com/community/ad...s/adobe_reader
>
>
> mattbcmse wrote:
> > Frequently, whenever my users try to open a PDF file in IE the browers
> > will
> > open but only show a white screen. The PDF usually appears after
> > refreshing
> > the screen, but sometimes it takes multiple refreshes. I've tried doing a
> > repair of Adobe and also totally uninstalled and reinstalled it.
> >
> > Someone in the TechNet forums suggested turning off the HTTP 1.1 setting
> > in
> > IE. The thing is we have two identical servers that users log on to, both
> > of which have the setting on, but only one of them has the problem.
> >
> > We are running Terminal Server 2003 SP2 and using IE 8.0.6001.18702.
> >
> >
> > If anyone has ideas why this is happening and suggestions to fix it, I
> > would
> > greatly appreciate the help.

>
> .
>

Reply With Quote
  #5 (permalink)  
Old 06-10-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: Problem opening PDFs in IE8
If the behavior does not persist in No Add-ons mode, one or more of the
usually-enabled Add-ons is causing the behavior (e.g., Adobe Reader
auto-updater and/or getPlus Download Manager).

=> APSB10-09 - Security update available for Adobe Reader and Acrobat
http://www.adobe.com/support/securit...apsb10-09.html

[Adobe Reader v9.3.2 should be installed by now.]

=> APSB10-08 Security update available for Adobe Download Manager
http://www.adobe.com/support/securit...apsb10-08.html

[Make certain that getPlus Helper Add-on is no longer present on the system]

=> Security Advisory for Flash Player, Adobe Reader and Acrobat (08 Jun-10)
http://www.adobe.com/support/securit...apsa10-01.html

[Updates for Flash Player, Reader & Acrobat are scheduled to be released
this month.]


mattbcmse wrote:
> So far I have been unable to recreate the error in no add-ons mode, but if
> some add-on or setting were causing the problem, then wouldn't it happen
> all
> the time?
>
> "PA Bear [MS MVP]" wrote:
>> Does the behavior persist if you start IE in No Add-ons mode?
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7
>> &
>> IE8 in all OSS]
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~~
>>
>> Troubleshoot Adobe Reader installation for Windows
>> http://kb2.adobe.com/cps/403/kb403923.html
>>
>> Adobe Reader Support Forum
>> http://forums.adobe.com/community/ad...s/adobe_reader
>>
>>
>> mattbcmse wrote:
>>> Frequently, whenever my users try to open a PDF file in IE the browers
>>> will
>>> open but only show a white screen. The PDF usually appears after
>>> refreshing
>>> the screen, but sometimes it takes multiple refreshes. I've tried doing
>>> a
>>> repair of Adobe and also totally uninstalled and reinstalled it.
>>>
>>> Someone in the TechNet forums suggested turning off the HTTP 1.1 setting
>>> in
>>> IE. The thing is we have two identical servers that users log on to,
>>> both
>>> of which have the setting on, but only one of them has the problem.
>>>
>>> We are running Terminal Server 2003 SP2 and using IE 8.0.6001.18702.
>>>
>>>
>>> If anyone has ideas why this is happening and suggestions to fix it, I
>>> would
>>> greatly appreciate the help.

>>
>> .


Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem opening anything at all. CimSlunt Windows Vista Ultimate 0 04-19-2010 11:32
ie8 problem with opening .org websites Wendy microsoft.public.internetexplorer.general 1 09-28-2009 19:38
Problem Opening DVD+R Tiggr Introduce Yourself 0 06-15-2009 12:35
Vista Mail freezes when opening attachments -jpegs and pdfs prskater microsoft.public.windows.vista.mail 1 11-22-2008 20:17
Problem opening programs. James microsoft.public.windows.vista.performance maintenance 0 02-08-2008 20:25




All times are GMT +1. The time now is 16:30.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120