I have Windows7(32bit) with MS Office 2003 Standard SP3 installed with
my newly bought workstations. But some of my colleagues got crashing
problems when they are using MS Outlook 2003 to read email.
After searching through Internet, I found that the problem module
mshteml.dll may be related to IE. I found the solution for the same
problem occurs in Windows XP SP2 with IE6 installed as follow:
But I cannot find any solution for my Windows7 with IE8 installed.
Can anyone suggest?
The error message was as follow:
Faulting application name: OUTLOOK.EXE, version: 11.0.8312.0, time
Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp:
Exception code: 0xc0000005
Fault offset: 0x00062eaa
Faulting process id: 0xa10
Faulting application start time: 0x01cad62b6169b6bc
Faulting application path: C:\Program Files\Microsoft
Faulting module path: C:\Windows\System32\mshtml.dll
Report Id: 415fc3a3-4221-11df-b2f4-90fba606dc61