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Re: IE 8 mshtml.dll error

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 03-26-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 mshtml.dll error
[Crosspost to IE General]

Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
(x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
(x86) SP2 will NOT be offered any further critical security updates,
Automatic Updates will not work, and Windows Update website will not be
accessible until SP3 is installed.]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Farhan wrote:
> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
> websites but when i try to download a file or some other web site like
> youtube it starts giving "Internet Explorer has encountered a problem and
> needs to close. if you are in a middle of .................. " the error
> leads to:
>
> Error Signature:
> AppName: iexplore.exe
> AppVer: 8.0.6001.18702
> ModName: mshtml.dll
> ModVer: 8.0.6001.18702
> Offset: 0029d1b2
>
> Whats wrong and how can i resolve this?
>
>
>
> Farhan


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  #2 (permalink)  
Old 03-26-2010
Farhan
 

Posts: n/a
Re: IE 8 mshtml.dll error
I was using SP3 but my system crashed badly (series of BSODs - refering to
system core and than no ntldr message at boot, ultimately C: was declared
curropted). But now i have restored may drive image. Most recent were unable
to restore and an old one that worked is still with sp2 IE6.

AV - Avast (Free), up to date.
Spyware - Malewarebytes
Firewall - Builtin
Firewall was running at the time of installation. At first attempt AV was
also running than i tried after disabling it.

No Norton but i was using McAfee Site Advisor before system crash.

Also FYI IE is not uninstalling via Add/Remove.

Thx for response

Farhan

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
> [Crosspost to IE General]
>
> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
> (x86) SP2 will NOT be offered any further critical security updates,
> Automatic Updates will not work, and Windows Update website will not be
> accessible until SP3 is installed.]
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)?
> What third-party firewall (if any)? Were any of these applications
> running
> in the background when you installed IE8?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you
> bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Farhan wrote:
>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
>> websites but when i try to download a file or some other web site like
>> youtube it starts giving "Internet Explorer has encountered a problem and
>> needs to close. if you are in a middle of .................. " the error
>> leads to:
>>
>> Error Signature:
>> AppName: iexplore.exe
>> AppVer: 8.0.6001.18702
>> ModName: mshtml.dll
>> ModVer: 8.0.6001.18702
>> Offset: 0029d1b2
>>
>> Whats wrong and how can i resolve this?
>>
>>
>>
>> Farhan

>



Reply With Quote
  #3 (permalink)  
Old 03-26-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 mshtml.dll error
> Also FYI IE is not uninstalling via Add/Remove.

Are you still running WinXP SP2?

Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
listed but there's not a REMOVE button, or can't you uninstall IE8 via
clicking on the REMOVE button?

Did you format the HDD prior to restoring the WinXP SP2 image?


Farhan wrote:
> I was using SP3 but my system crashed badly (series of BSODs - refering to
> system core and than no ntldr message at boot, ultimately C: was declared
> curropted). But now i have restored may drive image. Most recent were
> unable
> to restore and an old one that worked is still with sp2 IE6.
>
> AV - Avast (Free), up to date.
> Spyware - Malewarebytes
> Firewall - Builtin
> Firewall was running at the time of installation. At first attempt AV was
> also running than i tried after disabling it.
>
> No Norton but i was using McAfee Site Advisor before system crash.
>
> Also FYI IE is not uninstalling via Add/Remove.
>
> Thx for response
>
> Farhan
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
>> [Crosspost to IE General]
>>
>> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
>> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
>> (x86) SP2 will NOT be offered any further critical security updates,
>> Automatic Updates will not work, and Windows Update website will not be
>> accessible until SP3 is installed.]
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)?
>> What third-party firewall (if any)? Were any of these applications
>> running
>> in the background when you installed IE8?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Farhan wrote:
>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
>>> websites but when i try to download a file or some other web site like
>>> youtube it starts giving "Internet Explorer has encountered a problem
>>> and
>>> needs to close. if you are in a middle of .................. " the error
>>> leads to:
>>>
>>> Error Signature:
>>> AppName: iexplore.exe
>>> AppVer: 8.0.6001.18702
>>> ModName: mshtml.dll
>>> ModVer: 8.0.6001.18702
>>> Offset: 0029d1b2
>>>
>>> Whats wrong and how can i resolve this?
>>>
>>>
>>>
>>> Farhan


Reply With Quote
  #4 (permalink)  
Old 03-26-2010
Farhan
 

Posts: n/a
Re: IE 8 mshtml.dll error
Yes still SP2.
can't uninstall IE8 via clicking on the REMOVE button.
yes i format the HDD. But i format to FAT32 but when restore the image it
was back to NTFS.

Format to FAT32 coz i think my system keeps on crashing on NTFS which never
runs scandisk at system startup on improper shutdown due to power failure
(which is very common here).

Farhan

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
>> Also FYI IE is not uninstalling via Add/Remove.

>
> Are you still running WinXP SP2?
>
> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
> listed but there's not a REMOVE button, or can't you uninstall IE8 via
> clicking on the REMOVE button?
>
> Did you format the HDD prior to restoring the WinXP SP2 image?
>
>
> Farhan wrote:
>> I was using SP3 but my system crashed badly (series of BSODs - refering
>> to
>> system core and than no ntldr message at boot, ultimately C: was declared
>> curropted). But now i have restored may drive image. Most recent were
>> unable
>> to restore and an old one that worked is still with sp2 IE6.
>>
>> AV - Avast (Free), up to date.
>> Spyware - Malewarebytes
>> Firewall - Builtin
>> Firewall was running at the time of installation. At first attempt AV was
>> also running than i tried after disabling it.
>>
>> No Norton but i was using McAfee Site Advisor before system crash.
>>
>> Also FYI IE is not uninstalling via Add/Remove.
>>
>> Thx for response
>>
>> Farhan
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
>>> [Crosspost to IE General]
>>>
>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP
>>> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP
>>> (x86) SP2 will NOT be offered any further critical security updates,
>>> Automatic Updates will not work, and Windows Update website will not be
>>> accessible until SP3 is installed.]
>>>
>>> What anti-virus application or security suite is installed and is your
>>> subscription current? What anti-spyware applications (other than
>>> Defender)?
>>> What third-party firewall (if any)? Were any of these applications
>>> running
>>> in the background when you installed IE8?
>>>
>>> Has a(another) Norton or McAfee application ever been installed on the
>>> computer (e.g., a free-trial version that came preinstalled when you
>>> bought
>>> it)?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Farhan wrote:
>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
>>>> websites but when i try to download a file or some other web site like
>>>> youtube it starts giving "Internet Explorer has encountered a problem
>>>> and
>>>> needs to close. if you are in a middle of .................. " the
>>>> error
>>>> leads to:
>>>>
>>>> Error Signature:
>>>> AppName: iexplore.exe
>>>> AppVer: 8.0.6001.18702
>>>> ModName: mshtml.dll
>>>> ModVer: 8.0.6001.18702
>>>> Offset: 0029d1b2
>>>>
>>>> Whats wrong and how can i resolve this?
>>>>
>>>>
>>>>
>>>> Farhan

>



Reply With Quote
  #5 (permalink)  
Old 03-27-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 mshtml.dll error
> can't uninstall IE8 via clicking on the REMOVE button.

What happens when you try to uninstall IE8 that way?

See if you can uninstall IE8 per the section "Alternative steps for Windows
XP or for Windows Server 2003" here: http://support.microsoft.com/kb/957700


Farhan wrote:
> Yes still SP2.
> can't uninstall IE8 via clicking on the REMOVE button.
> yes i format the HDD. But i format to FAT32 but when restore the image it
> was back to NTFS.
>
> Format to FAT32 coz i think my system keeps on crashing on NTFS which
> never
> runs scandisk at system startup on improper shutdown due to power failure
> (which is very common here).
>
> Farhan
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
>>> Also FYI IE is not uninstalling via Add/Remove.

>>
>> Are you still running WinXP SP2?
>>
>> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it
>> listed but there's not a REMOVE button, or can't you uninstall IE8 via
>> clicking on the REMOVE button?
>>
>> Did you format the HDD prior to restoring the WinXP SP2 image?
>>
>>
>> Farhan wrote:
>>> I was using SP3 but my system crashed badly (series of BSODs - refering
>>> to
>>> system core and than no ntldr message at boot, ultimately C: was
>>> declared
>>> curropted). But now i have restored may drive image. Most recent were
>>> unable
>>> to restore and an old one that worked is still with sp2 IE6.
>>>
>>> AV - Avast (Free), up to date.
>>> Spyware - Malewarebytes
>>> Firewall - Builtin
>>> Firewall was running at the time of installation. At first attempt AV
>>> was
>>> also running than i tried after disabling it.
>>>
>>> No Norton but i was using McAfee Site Advisor before system crash.
>>>
>>> Also FYI IE is not uninstalling via Add/Remove.
>>>
>>> Thx for response
>>>
>>> Farhan
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>> [Crosspost to IE General]
>>>>
>>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
>>>> WinXP
>>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
>>>> WinXP
>>>> (x86) SP2 will NOT be offered any further critical security updates,
>>>> Automatic Updates will not work, and Windows Update website will not be
>>>> accessible until SP3 is installed.]
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)?
>>>> What third-party firewall (if any)? Were any of these applications
>>>> running
>>>> in the background when you installed IE8?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed on the
>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> Farhan wrote:
>>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
>>>>> websites but when i try to download a file or some other web site like
>>>>> youtube it starts giving "Internet Explorer has encountered a problem
>>>>> and
>>>>> needs to close. if you are in a middle of .................. " the
>>>>> error
>>>>> leads to:
>>>>>
>>>>> Error Signature:
>>>>> AppName: iexplore.exe
>>>>> AppVer: 8.0.6001.18702
>>>>> ModName: mshtml.dll
>>>>> ModVer: 8.0.6001.18702
>>>>> Offset: 0029d1b2
>>>>>
>>>>> Whats wrong and how can i resolve this?
>>>>>
>>>>>
>>>>>
>>>>> Farhan


Reply With Quote
  #6 (permalink)  
Old 03-27-2010
Farhan
 

Posts: n/a
Re: IE 8 mshtml.dll error
Nothing happens, everything stays as is, no messages at all.

I tried the steps at link which return "The application or DLL
c:windows\ie8\spuninst\UPDSPAPI.dll in not a valid Windows image. Please
check this against your installation diskette."

Farhan



"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23g0G20TzKHA.5940@TK2MSFTNGP02.phx.gbl...
>> can't uninstall IE8 via clicking on the REMOVE button.

>
> What happens when you try to uninstall IE8 that way?
>
> See if you can uninstall IE8 per the section "Alternative steps for
> Windows XP or for Windows Server 2003" here:
> http://support.microsoft.com/kb/957700
>
>
> Farhan wrote:
>> Yes still SP2.
>> can't uninstall IE8 via clicking on the REMOVE button.
>> yes i format the HDD. But i format to FAT32 but when restore the image it
>> was back to NTFS.
>>
>> Format to FAT32 coz i think my system keeps on crashing on NTFS which
>> never
>> runs scandisk at system startup on improper shutdown due to power failure
>> (which is very common here).
>>
>> Farhan
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
>>>> Also FYI IE is not uninstalling via Add/Remove.
>>>
>>> Are you still running WinXP SP2?
>>>
>>> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is
>>> it
>>> listed but there's not a REMOVE button, or can't you uninstall IE8 via
>>> clicking on the REMOVE button?
>>>
>>> Did you format the HDD prior to restoring the WinXP SP2 image?
>>>
>>>
>>> Farhan wrote:
>>>> I was using SP3 but my system crashed badly (series of BSODs - refering
>>>> to
>>>> system core and than no ntldr message at boot, ultimately C: was
>>>> declared
>>>> curropted). But now i have restored may drive image. Most recent were
>>>> unable
>>>> to restore and an old one that worked is still with sp2 IE6.
>>>>
>>>> AV - Avast (Free), up to date.
>>>> Spyware - Malewarebytes
>>>> Firewall - Builtin
>>>> Firewall was running at the time of installation. At first attempt AV
>>>> was
>>>> also running than i tried after disabling it.
>>>>
>>>> No Norton but i was using McAfee Site Advisor before system crash.
>>>>
>>>> Also FYI IE is not uninstalling via Add/Remove.
>>>>
>>>> Thx for response
>>>>
>>>> Farhan
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>>> [Crosspost to IE General]
>>>>>
>>>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
>>>>> WinXP
>>>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
>>>>> WinXP
>>>>> (x86) SP2 will NOT be offered any further critical security updates,
>>>>> Automatic Updates will not work, and Windows Update website will not
>>>>> be
>>>>> accessible until SP3 is installed.]
>>>>>
>>>>> What anti-virus application or security suite is installed and is your
>>>>> subscription current? What anti-spyware applications (other than
>>>>> Defender)?
>>>>> What third-party firewall (if any)? Were any of these applications
>>>>> running
>>>>> in the background when you installed IE8?
>>>>>
>>>>> Has a(another) Norton or McAfee application ever been installed on the
>>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>>> bought
>>>>> it)?
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>
>>>>>
>>>>> Farhan wrote:
>>>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some
>>>>>> websites but when i try to download a file or some other web site
>>>>>> like
>>>>>> youtube it starts giving "Internet Explorer has encountered a problem
>>>>>> and
>>>>>> needs to close. if you are in a middle of .................. " the
>>>>>> error
>>>>>> leads to:
>>>>>>
>>>>>> Error Signature:
>>>>>> AppName: iexplore.exe
>>>>>> AppVer: 8.0.6001.18702
>>>>>> ModName: mshtml.dll
>>>>>> ModVer: 8.0.6001.18702
>>>>>> Offset: 0029d1b2
>>>>>>
>>>>>> Whats wrong and how can i resolve this?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Farhan

>



Reply With Quote
  #7 (permalink)  
Old 03-27-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 mshtml.dll error
You are seeing the effects of a hijackware infection.

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/micro...5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/micro...66ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029
manually: http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/englis...moval_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/...tches/MCPR.exe

Also see:

Risks & Benefits of P2P file sharing
http://www.microsoft.com/protect/dat...lesharing.aspx
http://blogs.technet.com/mmpc/archiv...-software.aspx

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


Farhan wrote:
> Nothing happens, everything stays as is, no messages at all.
>
> I tried the steps at link which return "The application or DLL
> c:windows\ie8\spuninst\UPDSPAPI.dll in not a valid Windows image. Please
> check this against your installation diskette."
>
> "PA Bear [MS MVP]" wrote:
>>> can't uninstall IE8 via clicking on the REMOVE button.

>>
>> What happens when you try to uninstall IE8 that way?
>>
>> See if you can uninstall IE8 per the section "Alternative steps for
>> Windows XP or for Windows Server 2003" here:
>> http://support.microsoft.com/kb/957700
>>
>>
>> Farhan wrote:
>>> Yes still SP2.
>>> can't uninstall IE8 via clicking on the REMOVE button.
>>> yes i format the HDD. But i format to FAT32 but when restore the image
>>> it
>>> was back to NTFS.
>>>
>>> Format to FAT32 coz i think my system keeps on crashing on NTFS which
>>> never
>>> runs scandisk at system startup on improper shutdown due to power
>>> failure
>>> (which is very common here).
>>>
>>> Farhan
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:eFFKs8SzKHA.5288@TK2MSFTNGP05.phx.gbl...
>>>>> Also FYI IE is not uninstalling via Add/Remove.
>>>>
>>>> Are you still running WinXP SP2?
>>>>
>>>> Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is
>>>> it
>>>> listed but there's not a REMOVE button, or can't you uninstall IE8 via
>>>> clicking on the REMOVE button?
>>>>
>>>> Did you format the HDD prior to restoring the WinXP SP2 image?
>>>>
>>>>
>>>> Farhan wrote:
>>>>> I was using SP3 but my system crashed badly (series of BSODs -
>>>>> refering
>>>>> to
>>>>> system core and than no ntldr message at boot, ultimately C: was
>>>>> declared
>>>>> curropted). But now i have restored may drive image. Most recent were
>>>>> unable
>>>>> to restore and an old one that worked is still with sp2 IE6.
>>>>>
>>>>> AV - Avast (Free), up to date.
>>>>> Spyware - Malewarebytes
>>>>> Firewall - Builtin
>>>>> Firewall was running at the time of installation. At first attempt AV
>>>>> was
>>>>> also running than i tried after disabling it.
>>>>>
>>>>> No Norton but i was using McAfee Site Advisor before system crash.
>>>>>
>>>>> Also FYI IE is not uninstalling via Add/Remove.
>>>>>
>>>>> Thx for response
>>>>>
>>>>> Farhan
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>> news:emkFdmSzKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>>>> [Crosspost to IE General]
>>>>>>
>>>>>> Why hasn't WinXP SP3 been installed by now? [Extended Support for
>>>>>> WinXP
>>>>>> (x86) SP2 ends on 13 July 2010. After that date, computers running
>>>>>> WinXP
>>>>>> (x86) SP2 will NOT be offered any further critical security updates,
>>>>>> Automatic Updates will not work, and Windows Update website will not
>>>>>> be
>>>>>> accessible until SP3 is installed.]
>>>>>>
>>>>>> What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)?
>>>>>> What third-party firewall (if any)? Were any of these applications
>>>>>> running
>>>>>> in the background when you installed IE8?
>>>>>>
>>>>>> Has a(another) Norton or McAfee application ever been installed on
>>>>>> the
>>>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>>>> bought
>>>>>> it)?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>
>>>>>>
>>>>>> Farhan wrote:
>>>>>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open
>>>>>>> some
>>>>>>> websites but when i try to download a file or some other web site
>>>>>>> like
>>>>>>> youtube it starts giving "Internet Explorer has encountered a
>>>>>>> problem
>>>>>>> and
>>>>>>> needs to close. if you are in a middle of .................. " the
>>>>>>> error
>>>>>>> leads to:
>>>>>>>
>>>>>>> Error Signature:
>>>>>>> AppName: iexplore.exe
>>>>>>> AppVer: 8.0.6001.18702
>>>>>>> ModName: mshtml.dll
>>>>>>> ModVer: 8.0.6001.18702
>>>>>>> Offset: 0029d1b2
>>>>>>>
>>>>>>> Whats wrong and how can i resolve this?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Farhan


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