IE8 Crashing Severley

#1 (**permalink**) 03-12-2010

I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch IE
it crashes and opens the VS JIT Debugger!!!
Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
violation reading location 0x035ab82b.
OS:Win2k3 R2
Please advice what shoudl I do...Tried launching Windbg but got error
CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
Symbol search path is: C:\WINDOWS\Symbols\exe
Executable search path is:
ModLoad: 00400000 0049c000 iexplore.exe
ModLoad: 7c800000 7c8c2000 ntdll.dll
ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
(1138.160c): Break instruction exception - code 80000003 (first chance)
eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4 edi=00141f38
eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
ntdll.dll -
ntdll!DbgBreakPoint:
7c81a3e1 cc int 3

#2 (**permalink**) 03-12-2010

Uninstalling IE8 will not resolve the hijackware infection plaguing your
computer (nor ur broke spiel chukker).

WTF is a anyone browsing the internet in Windows Server 2000 R2 in the first
place?

shawnLane01 wrote:
> I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> IE
> it crashes and opens the VS JIT Debugger!!!
> Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> violation reading location 0x035ab82b.
> OS:Win2k3 R2
> Please advice what shoudl I do...Tried launching Windbg but got error
> CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> Symbol search path is: C:\WINDOWS\Symbols\exe
> Executable search path is:
> ModLoad: 00400000 0049c000 iexplore.exe
> ModLoad: 7c800000 7c8c2000 ntdll.dll
> ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> (1138.160c): Break instruction exception - code 80000003 (first chance)
> eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> edi=00141f38 eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up
> ei
> pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to
> export symbols for ntdll.dll -
> ntdll!DbgBreakPoint:
> 7c81a3e1 cc int 3

#3 (**permalink**) 03-12-2010

Hi,

You obviously have VS installed... what version?

Are you launching IE from the VS IDE and/or using ISS or a personal web
server instance.

Have you rebooted since? The VS debugger still has a hook into the
Iexplore.exe process. Closing VS and restarting it should clear the debugger
hooks.

Regards.

"shawnLane01" <shawnLane01@discussions.microsoft.com> wrote in message
news:531A8DBA-C884-4FE3-B42C-AF0F48B9329C@microsoft.com...
> I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> IE
> it crashes and opens the VS JIT Debugger!!!
> Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> violation reading location 0x035ab82b.
> OS:Win2k3 R2
> Please advice what shoudl I do...Tried launching Windbg but got error
> CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> Symbol search path is: C:\WINDOWS\Symbols\exe
> Executable search path is:
> ModLoad: 00400000 0049c000 iexplore.exe
> ModLoad: 7c800000 7c8c2000 ntdll.dll
> ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> (1138.160c): Break instruction exception - code 80000003 (first chance)
> eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> edi=00141f38
> eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up ei pl nz na po
> nc
> cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> efl=00000202
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for
> ntdll.dll -
> ntdll!DbgBreakPoint:
> 7c81a3e1 cc int 3
>
>

#4 (**permalink**) 03-13-2010

"shawnLane01" <shawnLane01@discussions.microsoft.com> wrote in message
news:531A8DBA-C884-4FE3-B42C-AF0F48B9329C@microsoft.com...
> I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> IE
> it crashes and opens the VS JIT Debugger!!!

> Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> violation reading location 0x035ab82b.
> OS:Win2k3 R2
> Please advice what shoudl I do...Tried launching Windbg but got error

You could run ProcMon to see if that address is significant in some way.
E.g. sometimes you will see that a module was loaded at 0x035a0000 but has
now been removed from memory.

Good luck

Robert Aldwinckle
---

#5 (**permalink**) 03-15-2010

Its Windows 2003 by the way...also its a dev box needed for staging and
testing purposes. Could you help on what type of malware/grayware I should be
looking at? I have McAfee AV+ASpyware installed.
Also a twist is I can open an IE Instance inside the VS 2008 IDE

"PA Bear [MS MVP]" wrote:

> Uninstalling IE8 will not resolve the hijackware infection plaguing your
> computer (nor ur broke spiel chukker).
>
> WTF is a anyone browsing the internet in Windows Server 2000 R2 in the first
> place?
>
>
> shawnLane01 wrote:
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
> > CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> > Symbol search path is: C:\WINDOWS\Symbols\exe
> > Executable search path is:
> > ModLoad: 00400000 0049c000 iexplore.exe
> > ModLoad: 7c800000 7c8c2000 ntdll.dll
> > ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> > ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> > ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> > ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> > ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> > ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> > ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> > ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> > ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> > ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> > ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> > ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> > ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> > (1138.160c): Break instruction exception - code 80000003 (first chance)
> > eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> > edi=00141f38 eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up
> > ei
> > pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> > efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to
> > export symbols for ntdll.dll -
> > ntdll!DbgBreakPoint:
> > 7c81a3e1 cc int 3
>
> .
>

#6 (**permalink**) 03-15-2010

Its Windows 2003 by the way...also its a dev box needed for staging and
testing purposes. Could you help on what type of malware/grayware I should be
looking at? I have McAfee AV+ASpyware installed.
Also a twist is I can open an IE Instance inside the VS 2008 IDE

"PA Bear [MS MVP]" wrote:

> Uninstalling IE8 will not resolve the hijackware infection plaguing your
> computer (nor ur broke spiel chukker).
>
> WTF is a anyone browsing the internet in Windows Server 2000 R2 in the first
> place?
>
>
> shawnLane01 wrote:
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
> > CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> > Symbol search path is: C:\WINDOWS\Symbols\exe
> > Executable search path is:
> > ModLoad: 00400000 0049c000 iexplore.exe
> > ModLoad: 7c800000 7c8c2000 ntdll.dll
> > ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> > ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> > ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> > ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> > ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> > ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> > ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> > ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> > ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> > ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> > ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> > ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> > ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> > (1138.160c): Break instruction exception - code 80000003 (first chance)
> > eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> > edi=00141f38 eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up
> > ei
> > pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> > efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to
> > export symbols for ntdll.dll -
> > ntdll!DbgBreakPoint:
> > 7c81a3e1 cc int 3
>
> .
>

#7 (**permalink**) 03-15-2010

Its Windows 2003 by the way...also its a dev box needed for staging and
testing purposes. Could you help on what type of malware/grayware I should be
looking at? I have McAfee AV+ASpyware installed.
Also a twist is I can open an IE Instance inside the VS 2008 IDE

"PA Bear [MS MVP]" wrote:

> Uninstalling IE8 will not resolve the hijackware infection plaguing your
> computer (nor ur broke spiel chukker).
>
> WTF is a anyone browsing the internet in Windows Server 2000 R2 in the first
> place?
>
>
> shawnLane01 wrote:
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
> > CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> > Symbol search path is: C:\WINDOWS\Symbols\exe
> > Executable search path is:
> > ModLoad: 00400000 0049c000 iexplore.exe
> > ModLoad: 7c800000 7c8c2000 ntdll.dll
> > ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> > ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> > ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> > ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> > ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> > ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> > ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> > ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> > ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> > ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> > ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> > ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> > ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> > (1138.160c): Break instruction exception - code 80000003 (first chance)
> > eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> > edi=00141f38 eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up
> > ei
> > pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> > efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to
> > export symbols for ntdll.dll -
> > ntdll!DbgBreakPoint:
> > 7c81a3e1 cc int 3
>
> .
>

#8 (**permalink**) 03-15-2010

Its Windows 2003 by the way...also its a dev box needed for staging and
testing purposes. Could you help on what type of malware/grayware I should be
looking at? I have McAfee AV+ASpyware installed.
Also a twist is I can open an IE Instance inside the VS 2008 IDE

"PA Bear [MS MVP]" wrote:

> Uninstalling IE8 will not resolve the hijackware infection plaguing your
> computer (nor ur broke spiel chukker).
>
> WTF is a anyone browsing the internet in Windows Server 2000 R2 in the first
> place?
>
>
> shawnLane01 wrote:
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
> > CommandLine: "C:\Program Files\Internet Explorer\iexplore.exe"
> > Symbol search path is: C:\WINDOWS\Symbols\exe
> > Executable search path is:
> > ModLoad: 00400000 0049c000 iexplore.exe
> > ModLoad: 7c800000 7c8c2000 ntdll.dll
> > ModLoad: 77e40000 77f42000 C:\WINDOWS\system32\kernel32.dll
> > ModLoad: 7d1e0000 7d27c000 C:\WINDOWS\system32\ADVAPI32.dll
> > ModLoad: 77c50000 77cef000 C:\WINDOWS\system32\RPCRT4.dll
> > ModLoad: 76f50000 76f63000 C:\WINDOWS\system32\Secur32.dll
> > ModLoad: 77380000 77411000 C:\WINDOWS\system32\USER32.dll
> > ModLoad: 77c00000 77c49000 C:\WINDOWS\system32\GDI32.dll
> > ModLoad: 77ba0000 77bfa000 C:\WINDOWS\system32\msvcrt.dll
> > ModLoad: 77da0000 77df2000 C:\WINDOWS\system32\SHLWAPI.dll
> > ModLoad: 7c8d0000 7d0cf000 C:\WINDOWS\system32\SHELL32.dll
> > ModLoad: 77670000 777a9000 C:\WINDOWS\system32\ole32.dll
> > ModLoad: 5dca0000 5de88000 C:\WINDOWS\system32\iertutil.dll
> > ModLoad: 1a400000 1a532000 C:\WINDOWS\system32\urlmon.dll
> > ModLoad: 77d00000 77d8b000 C:\WINDOWS\system32\OLEAUT32.dll
> > (1138.160c): Break instruction exception - code 80000003 (first chance)
> > eax=77e00000 ebx=7ffff000 ecx=00000005 edx=00000020 esi=7c8897f4
> > edi=00141f38 eip=7c81a3e1 esp=0012fb70 ebp=0012fcb4 iopl=0 nv up
> > ei
> > pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
> > efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to
> > export symbols for ntdll.dll -
> > ntdll!DbgBreakPoint:
> > 7c81a3e1 cc int 3
>
> .
>

#9 (**permalink**) 03-15-2010

https://docs.google.com/leaf?id=0B93...MGI1M2U5&hl=en

"Robert Aldwinckle" wrote:

>
> "shawnLane01" <shawnLane01@discussions.microsoft.com> wrote in message
> news:531A8DBA-C884-4FE3-B42C-AF0F48B9329C@microsoft.com...
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
>
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
>
>
> You could run ProcMon to see if that address is significant in some way.
> E.g. sometimes you will see that a module was loaded at 0x035a0000 but has
> now been removed from memory.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
> .
>

#10 (**permalink**) 03-15-2010

https://docs.google.com/leaf?id=0B93...MGI1M2U5&hl=en

"Robert Aldwinckle" wrote:

>
> "shawnLane01" <shawnLane01@discussions.microsoft.com> wrote in message
> news:531A8DBA-C884-4FE3-B42C-AF0F48B9329C@microsoft.com...
> > I uninstalled IE8 [it goes back to IE7] still no luck!! Whenever I launch
> > IE
> > it crashes and opens the VS JIT Debugger!!!
>
> > Unhandled exception at 0x035ab82b in iexplore.exe: 0xC0000005: Access
> > violation reading location 0x035ab82b.
> > OS:Win2k3 R2
> > Please advice what shoudl I do...Tried launching Windbg but got error
>
>
> You could run ProcMon to see if that address is significant in some way.
> E.g. sometimes you will see that a module was loaded at 0x035a0000 but has
> now been removed from memory.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
> .
>

IE8 Crashing Severley

microsoft.public.internetexplorer.general