Tips for solving problems with Internet Explorer:
Is it a Windows 7 64-bit computer?
1. Does the behavior persist if you start IE in No Add-ons mode?
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Mama C wrote:
> I have a month old Dell Laptop with Windows 7 and can't get support online
> for this. Happens quite a bit. Anyone out there have the same problem
> a solution?