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IE 8 not responding

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 03-10-2010
Mama C
 

Posts: n/a
IE 8 not responding
I have a month old Dell Laptop with Windows 7 and can't get support online
for this. Happens quite a bit. Anyone out there have the same problem and a
solution?
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  #2 (permalink)  
Old 03-10-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 not responding
Tips for solving problems with Internet Explorer:
http://windows.microsoft.com/en-US/w...ernet-Explorer

Is it a Windows 7 64-bit computer?

1. Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://windows.microsoft.com/en-US/w...lorer-settings

3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Mama C wrote:
> I have a month old Dell Laptop with Windows 7 and can't get support online
> for this. Happens quite a bit. Anyone out there have the same problem
> and
> a solution?


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