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IE 8 on 64 bit Windows 7

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  #1 (permalink)  
Old 03-06-2010
roger
 

Posts: n/a
IE 8 on 64 bit Windows 7
I have a new dell comptuter with windows 7 and initially IE 8 worked fine.
One day i was editing via IE 8 to a Drupal (content management) server, and
the screen flashed, I think i hit some key but it seemed more like the effect
of a quick power outage. Two problems now occur but only on the website i was
editing. Going to the website shows less that is really on the site
(confirmed by looking via Firefox), and i can no longer edit Drupal (the
symptom is that part of a menu shows suggesting it thinks i am still logged
in, but i cannot do anything and the type between attempts is several days).

I was going to reinstall IE 8 but i cannot find a verson on the MS site -
only for vista. It should be the same, and since IE 8 comes with windows 7,
maybe this is ok. I did not want to take the risk of trying such a reinstall
without advice, so that is why i am writing. I assume the reinstall would
retain all my tabs/favorites.

Roger
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  #2 (permalink)  
Old 03-06-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
The only way to reinstall IE8 in Win7 is by reinstalling Win7 and I don't
think you need to do that just yet.

Start here:
http://windows.microsoft.com/en-US/w...ernet-Explorer
(which includes a reference to
http://windows.microsoft.com/en-US/w...lorer-settings).

Are you running Win7 64-bit and do you see the behavior in IE8 32-bit and
IE8 64-bit?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


roger wrote:
> I have a new dell comptuter with windows 7 and initially IE 8 worked fine.
> One day i was editing via IE 8 to a Drupal (content management) server,
> and
> the screen flashed, I think i hit some key but it seemed more like the
> effect of a quick power outage. Two problems now occur but only on the
> website i was editing. Going to the website shows less that is really on
> the site (confirmed by looking via Firefox), and i can no longer edit
> Drupal (the symptom is that part of a menu shows suggesting it thinks i am
> still logged in, but i cannot do anything and the type between attempts is
> several days).
>
> I was going to reinstall IE 8 but i cannot find a verson on the MS site -
> only for vista. It should be the same, and since IE 8 comes with windows
> 7,
> maybe this is ok. I did not want to take the risk of trying such a
> reinstall
> without advice, so that is why i am writing. I assume the reinstall would
> retain all my tabs/favorites.
>
> Roger


Reply With Quote
  #3 (permalink)  
Old 03-06-2010
roger
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
Thank you for the quick reply.

1. I tried the reset IE settings, and that did not do anything.
2. The problem occurs on both 64 and 32 bit versions (including no changes
after doing #1).
3. I had McAfee when the computer came, and i deleted it. I use MS Defneder
and MS firewall. But, these changes were made over a week before the IE
problem came up.

New information.
I have two users (me as regular and me as administrator). I had been using
regular. Tonuight I logged into administrator. Both the 64 bit and 32 bit
versions of IE worked perfectly. So it looks like the problem is not with IE
but something else that affected a single user.

Curiosity question.
On the start menu there is IE (64 bit) and IE. On the task bar (bottom of
screen) there is an IE icon (auto installed). This one seems is 32 bit (by
looking at "about" on the help menu). Why wouldn't 64 be the default on the
task bar. Is there any difference in the two verions, in a practical sense.

roger

"PA Bear [MS MVP]" wrote:

> The only way to reinstall IE8 in Win7 is by reinstalling Win7 and I don't
> think you need to do that just yet.
>
> Start here:
> http://windows.microsoft.com/en-US/w...ernet-Explorer
> (which includes a reference to
> http://windows.microsoft.com/en-US/w...lorer-settings).
>
> Are you running Win7 64-bit and do you see the behavior in IE8 32-bit and
> IE8 64-bit?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> roger wrote:
> > I have a new dell comptuter with windows 7 and initially IE 8 worked fine.
> > One day i was editing via IE 8 to a Drupal (content management) server,
> > and
> > the screen flashed, I think i hit some key but it seemed more like the
> > effect of a quick power outage. Two problems now occur but only on the
> > website i was editing. Going to the website shows less that is really on
> > the site (confirmed by looking via Firefox), and i can no longer edit
> > Drupal (the symptom is that part of a menu shows suggesting it thinks i am
> > still logged in, but i cannot do anything and the type between attempts is
> > several days).
> >
> > I was going to reinstall IE 8 but i cannot find a verson on the MS site -
> > only for vista. It should be the same, and since IE 8 comes with windows
> > 7,
> > maybe this is ok. I did not want to take the risk of trying such a
> > reinstall
> > without advice, so that is why i am writing. I assume the reinstall would
> > retain all my tabs/favorites.
> >
> > Roger

>
> .
>

Reply With Quote
  #4 (permalink)  
Old 03-06-2010
rob^_^
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
Hi Roger,

Go to Drupal, Press F12 to display the Developer Tool, Press Alt+8 to toggle
the Document Mode back to IE8 Standards (the site default)

Looks like you pressed Alt+7 or 6 instead of Shift+7 or 6 and forgot to
mention that you had the Developer tool visible when the issue occurred. It
has its own keyboard shortcuts which will over-ride the current page's. Good
idea to not display it while you are using an on-line editor.

The Flash you saw was the page refreshing when the Document Mode was
changed. Flattering that IE8 can refresh the page in a Flash....

mmm. You should not be inserting those Shift+numeric key characters into a
html snippet ( !@#$%^&*) they are special characters... (ref:
http://www.concordancesoftware.co.uk/manual/hs2655.htm )

So obviously you pressed Alt+7 i/o Shift+7 to insert an & character... use
& instead or does the online Drupal html editor correct your mistakes
for you. No way Jose... more junk to feed the masses.<sigh>

Regards.

"roger" <roger@discussions.microsoft.com> wrote in message
news:BA156D5F-4DD0-4165-A2E7-4BABA29D46F3@microsoft.com...
> Thank you for the quick reply.
>
> 1. I tried the reset IE settings, and that did not do anything.
> 2. The problem occurs on both 64 and 32 bit versions (including no changes
> after doing #1).
> 3. I had McAfee when the computer came, and i deleted it. I use MS
> Defneder
> and MS firewall. But, these changes were made over a week before the IE
> problem came up.
>
> New information.
> I have two users (me as regular and me as administrator). I had been using
> regular. Tonuight I logged into administrator. Both the 64 bit and 32 bit
> versions of IE worked perfectly. So it looks like the problem is not with
> IE
> but something else that affected a single user.
>
> Curiosity question.
> On the start menu there is IE (64 bit) and IE. On the task bar (bottom of
> screen) there is an IE icon (auto installed). This one seems is 32 bit (by
> looking at "about" on the help menu). Why wouldn't 64 be the default on
> the
> task bar. Is there any difference in the two verions, in a practical
> sense.
>
> roger
>
> "PA Bear [MS MVP]" wrote:
>
>> The only way to reinstall IE8 in Win7 is by reinstalling Win7 and I don't
>> think you need to do that just yet.
>>
>> Start here:
>> http://windows.microsoft.com/en-US/w...ernet-Explorer
>> (which includes a reference to
>> http://windows.microsoft.com/en-US/w...lorer-settings).
>>
>> Are you running Win7 64-bit and do you see the behavior in IE8 32-bit and
>> IE8 64-bit?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)?
>> What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> roger wrote:
>> > I have a new dell comptuter with windows 7 and initially IE 8 worked
>> > fine.
>> > One day i was editing via IE 8 to a Drupal (content management) server,
>> > and
>> > the screen flashed, I think i hit some key but it seemed more like the
>> > effect of a quick power outage. Two problems now occur but only on the
>> > website i was editing. Going to the website shows less that is really
>> > on
>> > the site (confirmed by looking via Firefox), and i can no longer edit
>> > Drupal (the symptom is that part of a menu shows suggesting it thinks i
>> > am
>> > still logged in, but i cannot do anything and the type between attempts
>> > is
>> > several days).
>> >
>> > I was going to reinstall IE 8 but i cannot find a verson on the MS
>> > site -
>> > only for vista. It should be the same, and since IE 8 comes with
>> > windows
>> > 7,
>> > maybe this is ok. I did not want to take the risk of trying such a
>> > reinstall
>> > without advice, so that is why i am writing. I assume the reinstall
>> > would
>> > retain all my tabs/favorites.
>> >
>> > Roger

>>
>> .
>>

>

Reply With Quote
  #5 (permalink)  
Old 03-06-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
> 3. I had McAfee when the computer came, and i deleted it. I use MS
> Defneder
> and MS firewall.


Did you also download/run the McAfee removal tool?

Windows Defender is not an anti-virus application. Are you telling me that
you do NOT have one installed?


roger wrote:
> Thank you for the quick reply.
>
> 1. I tried the reset IE settings, and that did not do anything.
> 2. The problem occurs on both 64 and 32 bit versions (including no changes
> after doing #1).
> 3. I had McAfee when the computer came, and i deleted it. I use MS
> Defneder
> and MS firewall. But, these changes were made over a week before the IE
> problem came up.
>
> New information.
> I have two users (me as regular and me as administrator). I had been using
> regular. Tonuight I logged into administrator. Both the 64 bit and 32 bit
> versions of IE worked perfectly. So it looks like the problem is not with
> IE
> but something else that affected a single user.
>
> Curiosity question.
> On the start menu there is IE (64 bit) and IE. On the task bar (bottom of
> screen) there is an IE icon (auto installed). This one seems is 32 bit (by
> looking at "about" on the help menu). Why wouldn't 64 be the default on
> the
> task bar. Is there any difference in the two verions, in a practical
> sense.
>
> roger
>
> "PA Bear [MS MVP]" wrote:
>
>> The only way to reinstall IE8 in Win7 is by reinstalling Win7 and I don't
>> think you need to do that just yet.
>>
>> Start here:
>> http://windows.microsoft.com/en-US/w...ernet-Explorer
>> (which includes a reference to
>> http://windows.microsoft.com/en-US/w...lorer-settings).
>>
>> Are you running Win7 64-bit and do you see the behavior in IE8 32-bit and
>> IE8 64-bit?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> roger wrote:
>>> I have a new dell comptuter with windows 7 and initially IE 8 worked
>>> fine.
>>> One day i was editing via IE 8 to a Drupal (content management) server,
>>> and
>>> the screen flashed, I think i hit some key but it seemed more like the
>>> effect of a quick power outage. Two problems now occur but only on the
>>> website i was editing. Going to the website shows less that is really on
>>> the site (confirmed by looking via Firefox), and i can no longer edit
>>> Drupal (the symptom is that part of a menu shows suggesting it thinks i
>>> am
>>> still logged in, but i cannot do anything and the type between attempts
>>> is
>>> several days).
>>>
>>> I was going to reinstall IE 8 but i cannot find a verson on the MS
>>> site -
>>> only for vista. It should be the same, and since IE 8 comes with windows
>>> 7,
>>> maybe this is ok. I did not want to take the risk of trying such a
>>> reinstall
>>> without advice, so that is why i am writing. I assume the reinstall
>>> would
>>> retain all my tabs/favorites.
>>>
>>> Roger

>>
>> .


Reply With Quote
  #6 (permalink)  
Old 03-06-2010
roger
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
Rob, i pfressed F12 for the Drupal developer tool (I had never been in that
tool, so the notes you had on possible impact of being in that and pressing a
wrong key combination didn't occur). When i got inito the developer tool, it
was already set for IE as the default for both browser mode and document
mode. The problem still exists.

The key points:
1. I was in Drupal when the problem occurred. Even if i reboot the comptuer,
when i try to log into the Drupal site, it appears the commadn bar (very top
is where i have the choices), only shows "skip to main content" (but that is
not a command i recall ever seeing). So, it apparently thinks i am still
logged in. The browser works fine in logging into other sites.

2. the problen onlhy occurs when i am logged is a a regular user; when i log
in as administrator the browser goes to drupal and works fine)


PA Bear, sorry i used an old term (microsoft defender), i meant to say
Microsoft Security Essentials.

Roger

"rob^_^" wrote:

> Hi Roger,
>
> Go to Drupal, Press F12 to display the Developer Tool, Press Alt+8 to toggle
> the Document Mode back to IE8 Standards (the site default)
>
> Looks like you pressed Alt+7 or 6 instead of Shift+7 or 6 and forgot to
> mention that you had the Developer tool visible when the issue occurred. It
> has its own keyboard shortcuts which will over-ride the current page's. Good
> idea to not display it while you are using an on-line editor.
>
> The Flash you saw was the page refreshing when the Document Mode was
> changed. Flattering that IE8 can refresh the page in a Flash....
>
> mmm. You should not be inserting those Shift+numeric key characters into a
> html snippet ( !@#$%^&*) they are special characters... (ref:
> http://www.concordancesoftware.co.uk/manual/hs2655.htm )
>
> So obviously you pressed Alt+7 i/o Shift+7 to insert an & character... use
> & instead or does the online Drupal html editor correct your mistakes
> for you. No way Jose... more junk to feed the masses.<sigh>
>
> Regards.
>
> "roger" <roger@discussions.microsoft.com> wrote in message
> news:BA156D5F-4DD0-4165-A2E7-4BABA29D46F3@microsoft.com...
> > Thank you for the quick reply.
> >
> > 1. I tried the reset IE settings, and that did not do anything.
> > 2. The problem occurs on both 64 and 32 bit versions (including no changes
> > after doing #1).
> > 3. I had McAfee when the computer came, and i deleted it. I use MS
> > Defneder
> > and MS firewall. But, these changes were made over a week before the IE
> > problem came up.
> >
> > New information.
> > I have two users (me as regular and me as administrator). I had been using
> > regular. Tonuight I logged into administrator. Both the 64 bit and 32 bit
> > versions of IE worked perfectly. So it looks like the problem is not with
> > IE
> > but something else that affected a single user.
> >
> > Curiosity question.
> > On the start menu there is IE (64 bit) and IE. On the task bar (bottom of
> > screen) there is an IE icon (auto installed). This one seems is 32 bit (by
> > looking at "about" on the help menu). Why wouldn't 64 be the default on
> > the
> > task bar. Is there any difference in the two verions, in a practical
> > sense.
> >
> > roger
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> The only way to reinstall IE8 in Win7 is by reinstalling Win7 and I don't
> >> think you need to do that just yet.
> >>
> >> Start here:
> >> http://windows.microsoft.com/en-US/w...ernet-Explorer
> >> (which includes a reference to
> >> http://windows.microsoft.com/en-US/w...lorer-settings).
> >>
> >> Are you running Win7 64-bit and do you see the behavior in IE8 32-bit and
> >> IE8 64-bit?
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)?
> >> What third-party firewall (if any)?
> >>
> >> Has a(another) Norton or McAfee application ever been installed on the
> >> computer (e.g., a free-trial version that came preinstalled when you
> >> bought
> >> it)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >> roger wrote:
> >> > I have a new dell comptuter with windows 7 and initially IE 8 worked
> >> > fine.
> >> > One day i was editing via IE 8 to a Drupal (content management) server,
> >> > and
> >> > the screen flashed, I think i hit some key but it seemed more like the
> >> > effect of a quick power outage. Two problems now occur but only on the
> >> > website i was editing. Going to the website shows less that is really
> >> > on
> >> > the site (confirmed by looking via Firefox), and i can no longer edit
> >> > Drupal (the symptom is that part of a menu shows suggesting it thinks i
> >> > am
> >> > still logged in, but i cannot do anything and the type between attempts
> >> > is
> >> > several days).
> >> >
> >> > I was going to reinstall IE 8 but i cannot find a verson on the MS
> >> > site -
> >> > only for vista. It should be the same, and since IE 8 comes with
> >> > windows
> >> > 7,
> >> > maybe this is ok. I did not want to take the risk of trying such a
> >> > reinstall
> >> > without advice, so that is why i am writing. I assume the reinstall
> >> > would
> >> > retain all my tabs/favorites.
> >> >
> >> > Roger
> >>
> >> .
> >>

> >

Reply With Quote
  #7 (permalink)  
Old 03-06-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: IE 8 on 64 bit Windows 7
Repost: Did you also download/run the McAfee removal tool?

roger wrote:
<snip>
> PA Bear, sorry i used an old term (microsoft defender), i meant to say
> Microsoft Security Essentials...

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