Which version of Windows? (Including SP level- e.g. Windows 7, Vista SP1,
XP SP2 , 32-bit, 64-bit, etc.
Right-click Computer/My Computer> Properties to obtain this information)
Which version of Internet Explorer? (From IE> Help> About)
Did you make a software change yesterday, such as a new security program,
new toolbar or other browser add-on, updates for a security program, updates
for Windows or Internet Explorer?
Are you using the Live toolbar to sync Favorites with a Skydrive account?
- - -
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
from Start> Programs> Accessories> System tools> Internet Explorer (no
If the problem goes away, you have an incompatible browser add-on installed.
For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
[MS MVP- IE]
"tommyvin" <firstname.lastname@example.org> wrote in message
> My favorites function worked till yesterday. When I click the Favorites in
> this bar: File Edit Favorites Tools Help, I still get a list of all my
> Favorite folders, but when I put the mouse pointer over a folder, all I
> is a blank mini-window.
> For example, when I place my mouse pointer over the Medical folder, I used
> to get the half dozen sites I placed in this folder. Now I get only a
> The Favorites function works sometimes though - about 10% of the time.
> it goes out and I get that blank mini-window after I click on the folder.
> There's probably an easy fix for this problem. I hope some guru can give
> to me.