[crosspost to Windows Update newsgroup]
Is this on your WinXP SP3 computer, Steve?
Is Automatic Updates enabled & working? Is Windows Update website working
otherwise (e.g., can you run a CUSTOM scan for updates)?
Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure the
Show Updates box at the top is checked.)
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
Windows Update-specific newsgroup:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Steve Mc wrote:
> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
> wanted to get familiar with IE7 first.
> Now, in Windows Update, the restore hidden items is grayed out, and change
> settings doesn't have an option to ungray it.
> How can I re-enable that option ?