always crashes when I'm at Live.com

Then again...

cf.
http://www.microsoft.com/presspass/f...SNPreview.mspx

cf. http://news.cnet.com/8301-30684_3-10389587-265.html

cf. http://preview.msn.com/


a wrote:
> New MSN page.
>
> OK, thanks for your suggestion. :-)
>
> John
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>>> And now with the new MSN, my browser locks up completely.
>>
>> Are you referring to MSN 9.6 or the my.msn.com webpage?
>>
>> There is a very good chance that you are seeing the effects of a
>> hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2. Run this scan instead:
>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Now run a thorough check for hijackware, including posting requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> . http://mvps.org/winhelp2002/unwanted.htm
>> . http://inetexplorer.mvps.org/tshoot.html
>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> . http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>
>>
>> a wrote:
>>> Yes.
>>> And now with the new MSN, my browser locks up completely. I have to use
>>> Task
>>> Manager to close it, and there are about 12 instances of iexplorer.exe
>>> listed. I have to go through them one by one to find out which one will
>>> close the browser.
>>>
>>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>>> behavior persist?
>>>>
>>>> ===================
>>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>>> [2]
>>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>>
>>>>
>>>> a wrote:
>>>>> Sorry, missed your question.
>>>>>
>>>>> No, neither one.
>>>>>
>>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>>> been
>>>>>> installed on this machine (e.g., a free-trial version that came
>>>>>> preinstalled when you bought it)?
>>>>>>
>>>>>> a wrote:
>>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>>
>>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>>
>>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting
>>>>>>>> for
>>>>>>>> a
>>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield,
>>>>>>>> Active
>>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>>
>>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>>
>>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no
>>>>>>>> more
>>>>>>>> updates" prompt.
>>>>>>>>
>>>>>>>> 4. Does the behavior persist now?
>>>>>>>>
>>>>>>>>> Yep.
>>>>>>>>>
>>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>>
>>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>>> Security
>>>>>>>>>> toolbar installed?
>>>>>>>>>>
>>>>>>>>>> a wrote:
>>>>>>>>>>> Answers below:
>>>>>>>>>>>
>>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>>> incorrectly
>>>>>>>>>>>> titled
>>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>>
>>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>>
>>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons
>>>>>>>>>>>> mode?
>>>>>>>>>>>> To
>>>>>>>>>>>> start
>>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>>
>>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>>> (RIES)?
>>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>>
>>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>>> either.
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>>> is
>>>>>>>>>>>> your
>>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>>> anti-spyware
>>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>>> (if
>>>>>>>>>>>> any)?
>>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>>> you
>>>>>>>>>>>> installed IE8?
>>>>>>>>>>>
>>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>>> for
>>>>>>>>>>> several
>>>>>>>>>>> months, so not applicable.
>>>>>>>>>>>
>>>>>>>>>>>> a wrote:
>>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>>>> every
>>>>>>>>>>>>> time
>>>>>>>>>>>>> I
>>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>>> it
>>>>>>>>>>>>> crashes
>>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>>> on
>>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>>
>>>>>>>>>>>>> How do I fix IE 8? Thanks.

using those links, i can get to my network on live.com and it takes 4
seconds per page for it to crash and recover, then another 4 seconds to
crash and give me the won't recover message. LOL


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:eqPOtSrXKHA.408@TK2MSFTNGP04.phx.gbl...
> Then again...
>
> cf.
> http://www.microsoft.com/presspass/f...SNPreview.mspx
>
> cf. http://news.cnet.com/8301-30684_3-10389587-265.html
>
> cf. http://preview.msn.com/
>
>
> a wrote:
>> New MSN page.
>>
>> OK, thanks for your suggestion. :-)
>>
>> John
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>>>> And now with the new MSN, my browser locks up completely.
>>>
>>> Are you referring to MSN 9.6 or the my.msn.com webpage?
>>>
>>> There is a very good chance that you are seeing the effects of a
>>> hijackware infection!
>>>
>>> NB: If you had no anti-virus application installed or the subscription
>>> had
>>> expired *when the machine first got infected* and/or your subscription
>>> has
>>> since expired and/or the machine's not been kept fully-patched at
>>> Windows
>>> Update, don't waste your time with any of the below: Format & reinstall
>>> Windows. A Repair Install will NOT help!
>>>
>>> Microsoft PCSafety provides home users (only) with no-charge support in
>>> dealing with malware infections such as viruses, spyware (including
>>> unwanted software), and adware.
>>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>>
>>> Otherwise...
>>>
>>> 1. See if you can download/run the MSRT manually:
>>> http://www.microsoft.com/security/ma...e/default.mspx
>>>
>>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>> machine and rename it to SCAN.EXE before running it.
>>>
>>> 2. Run this scan instead:
>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>
>>> 3. Now run a thorough check for hijackware, including posting requested
>>> logs in an appropriate forum, not here.
>>>
>>> Checking for/Help with Hijackware:
>>> . http://mvps.org/winhelp2002/unwanted.htm
>>> . http://inetexplorer.mvps.org/tshoot.html
>>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>> . http://www.elephantboycomputers.com/...moving_Malware
>>>
>>> **Chances are you will need to seek expert assistance in
>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>> http://www.dslreports.com/forum/cleanup,
>>> http://www.bluetack.co.uk/forums/index.php or other appropriate
>>> forums.**
>>>
>>> If these procedures look too complex - and there is no shame in
>>> admitting
>>> this isn't your cup of tea - take the machine to a local, reputable and
>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>>
>>>
>>> a wrote:
>>>> Yes.
>>>> And now with the new MSN, my browser locks up completely. I have to use
>>>> Task
>>>> Manager to close it, and there are about 12 instances of iexplorer.exe
>>>> listed. I have to go through them one by one to find out which one will
>>>> close the browser.
>>>>
>>>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>>>> behavior persist?
>>>>>
>>>>> ===================
>>>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>>>> [2]
>>>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>>>
>>>>>
>>>>> a wrote:
>>>>>> Sorry, missed your question.
>>>>>>
>>>>>> No, neither one.
>>>>>>
>>>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>>>> been
>>>>>>> installed on this machine (e.g., a free-trial version that came
>>>>>>> preinstalled when you bought it)?
>>>>>>>
>>>>>>> a wrote:
>>>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>>>
>>>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>>>
>>>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting
>>>>>>>>> for
>>>>>>>>> a
>>>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield,
>>>>>>>>> Active
>>>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>>>
>>>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>>>
>>>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no
>>>>>>>>> more
>>>>>>>>> updates" prompt.
>>>>>>>>>
>>>>>>>>> 4. Does the behavior persist now?
>>>>>>>>>
>>>>>>>>>> Yep.
>>>>>>>>>>
>>>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>>>
>>>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>>>> Security
>>>>>>>>>>> toolbar installed?
>>>>>>>>>>>
>>>>>>>>>>> a wrote:
>>>>>>>>>>>> Answers below:
>>>>>>>>>>>>
>>>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>>>> incorrectly
>>>>>>>>>>>>> titled
>>>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>>>
>>>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>>>
>>>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons
>>>>>>>>>>>>> mode?
>>>>>>>>>>>>> To
>>>>>>>>>>>>> start
>>>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>>>
>>>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>>>> (RIES)?
>>>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>>>
>>>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>>>> either.
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>>>> is
>>>>>>>>>>>>> your
>>>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>>>> anti-spyware
>>>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>>>> (if
>>>>>>>>>>>>> any)?
>>>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>>>> you
>>>>>>>>>>>>> installed IE8?
>>>>>>>>>>>>
>>>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>>>> for
>>>>>>>>>>>> several
>>>>>>>>>>>> months, so not applicable.
>>>>>>>>>>>>
>>>>>>>>>>>>> a wrote:
>>>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches,
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> every
>>>>>>>>>>>>>> time
>>>>>>>>>>>>>> I
>>>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>>>> it
>>>>>>>>>>>>>> crashes
>>>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>>>> on
>>>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> How do I fix IE 8? Thanks.
>