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"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OP2wPX4WKHA.3876@TK2MSFTNGP05.phx.gbl...
> Did you upgrade from AVG Free v8.5 to v9.0?
>
> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or Security
> toolbar installed?
>
> a wrote:
>> Answers below:
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:eZ7tcC1WKHA.3428@TK2MSFTNGP06.phx.gbl...
>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>> titled
>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>
>> Thanks, I'll read this over.
>>
>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>> start
>>> IE in No Add-ons mode:
>> Yes, that makes no difference unfortunately.
>>
>>>
>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> Unfortunately, no difference. And resetting the browser didn't either.
>>
>>>
>>> 3. What anti-virus application or security suite is installed, is your
>>> subscription current, and is it supported in IE8? What anti-spyware
>>> applications (other than Defender)? What third-party firewall (if any)?
>>> Were any of these applications running in the background when you
>>> installed IE8?
>>
>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>> several
>> months, so not applicable.
>>
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>> www.banthecheck.com
>>>
>>>
>>> a wrote:
>>>> I have IE 8 on Vista Ultimate with all the latest patches, and every
>>>> time
>>>> I
>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>> crashes
>>>> twice and finally says it can't recover.
>>>>
>>>> I have to use another browser like FireFox to access anything on
>>>> Live.com.
>>>>
>>>> How do I fix IE 8? Thanks.
>
2. Immediately download/install AVG v9.0 again, this time opting for a
CUSTOM install and do not install Linkscanner, Search-Shield, Active
Surf-Shield, Security Shield, or any of the email scanners.
3. Reboot; manually & repeatedly update AVG until you get a "no more
updates" prompt.
4. Does the behavior persist now?
a wrote:
> Yep.
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OP2wPX4WKHA.3876@TK2MSFTNGP05.phx.gbl...
>> Did you upgrade from AVG Free v8.5 to v9.0?
>>
>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or Security
>> toolbar installed?
>>
>> a wrote:
>>> Answers below:
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:eZ7tcC1WKHA.3428@TK2MSFTNGP06.phx.gbl...
>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>> titled
>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>
>>> Thanks, I'll read this over.
>>>
>>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>>> start
>>>> IE in No Add-ons mode:
>>> Yes, that makes no difference unfortunately.
>>>
>>>>
>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>
>>> Unfortunately, no difference. And resetting the browser didn't either.
>>>
>>>>
>>>> 3. What anti-virus application or security suite is installed, is your
>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>> applications (other than Defender)? What third-party firewall (if
>>>> any)?
>>>> Were any of these applications running in the background when you
>>>> installed IE8?
>>>
>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>> several
>>> months, so not applicable.
>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>>
>>>> a wrote:
>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and every
>>>>> time
>>>>> I
>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>> crashes
>>>>> twice and finally says it can't recover.
>>>>>
>>>>> I have to use another browser like FireFox to access anything on
>>>>> Live.com.
>>>>>
>>>>> How do I fix IE 8? Thanks.
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:eWxQ82CXKHA.3720@TK2MSFTNGP02.phx.gbl...
> 1. Uninstall AVG v9.0 & reboot.
>
> 2. Immediately download/install AVG v9.0 again, this time opting for a
> CUSTOM install and do not install Linkscanner, Search-Shield, Active
> Surf-Shield, Security Shield, or any of the email scanners.
>
> Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> 3. Reboot; manually & repeatedly update AVG until you get a "no more
> updates" prompt.
>
> 4. Does the behavior persist now?
>
>
> a wrote:
>> Yep.
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OP2wPX4WKHA.3876@TK2MSFTNGP05.phx.gbl...
>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>
>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or Security
>>> toolbar installed?
>>>
>>> a wrote:
>>>> Answers below:
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>> news:eZ7tcC1WKHA.3428@TK2MSFTNGP06.phx.gbl...
>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>>> titled
>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>
>>>> Thanks, I'll read this over.
>>>>
>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>>>> start
>>>>> IE in No Add-ons mode:
>>>> Yes, that makes no difference unfortunately.
>>>>
>>>>>
>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>
>>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>
>>>> Unfortunately, no difference. And resetting the browser didn't either.
>>>>
>>>>>
>>>>> 3. What anti-virus application or security suite is installed, is your
>>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>>> applications (other than Defender)? What third-party firewall (if
>>>>> any)?
>>>>> Were any of these applications running in the background when you
>>>>> installed IE8?
>>>>
>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>> several
>>>> months, so not applicable.
>>>>
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>> www.banthecheck.com
>>>>>
>>>>>
>>>>> a wrote:
>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and every
>>>>>> time
>>>>>> I
>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>> crashes
>>>>>> twice and finally says it can't recover.
>>>>>>
>>>>>> I have to use another browser like FireFox to access anything on
>>>>>> Live.com.
>>>>>>
>>>>>> How do I fix IE 8? Thanks.
>
Repost unanswered question: Has a Norton or McAfee application ever been
installed on this machine (e.g., a free-trial version that came preinstalled
when you bought it)?
a wrote:
> Yep, still crashes. Thanks for trying though. :-)
>
>> 1. Uninstall AVG v9.0 & reboot.
>>
>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>> Surf-Shield, Security Shield, or any of the email scanners.
>>
>> Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>> updates" prompt.
>>
>> 4. Does the behavior persist now?
>>
>>
>> a wrote:
>>> Yep.
>>>
>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>
>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or Security
>>>> toolbar installed?
>>>>
>>>> a wrote:
>>>>> Answers below:
>>>>>
>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>>>> titled
>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>
>>>>> Thanks, I'll read this over.
>>>>>
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>>>>> start
>>>>>> IE in No Add-ons mode:
>>>>> Yes, that makes no difference unfortunately.
>>>>>
>>>>>>
>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>
>>>>> Unfortunately, no difference. And resetting the browser didn't either.
>>>>>
>>>>>>
>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>> your
>>>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>> any)?
>>>>>> Were any of these applications running in the background when you
>>>>>> installed IE8?
>>>>>
>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>> several
>>>>> months, so not applicable.
>>>>>
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>> www.banthecheck.com
>>>>>>
>>>>>>
>>>>>> a wrote:
>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and every
>>>>>>> time
>>>>>>> I
>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>> crashes
>>>>>>> twice and finally says it can't recover.
>>>>>>>
>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>> Live.com.
>>>>>>>
>>>>>>> How do I fix IE 8? Thanks.
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:eKBUulOXKHA.5368@TK2MSFTNGP02.phx.gbl...
> Repost unanswered question: Has a Norton or McAfee application ever been
> installed on this machine (e.g., a free-trial version that came
> preinstalled when you bought it)?
>
> a wrote:
>> Yep, still crashes. Thanks for trying though. :-)
>>
>>> 1. Uninstall AVG v9.0 & reboot.
>>>
>>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>
>>> Why you don't need your anti-virus to scan your email
>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>
>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>> updates" prompt.
>>>
>>> 4. Does the behavior persist now?
>>>
>>>
>>> a wrote:
>>>> Yep.
>>>>
>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>
>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or Security
>>>>> toolbar installed?
>>>>>
>>>>> a wrote:
>>>>>> Answers below:
>>>>>>
>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>>>>> titled
>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>
>>>>>> Thanks, I'll read this over.
>>>>>>
>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>>>>>> start
>>>>>>> IE in No Add-ons mode:
>>>>>> Yes, that makes no difference unfortunately.
>>>>>>
>>>>>>>
>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>
>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>> (RIES)?
>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>
>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>> either.
>>>>>>
>>>>>>>
>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>> your
>>>>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>> any)?
>>>>>>> Were any of these applications running in the background when you
>>>>>>> installed IE8?
>>>>>>
>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>>> several
>>>>>> months, so not applicable.
>>>>>>
>>>>>>> --
>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>> www.banthecheck.com
>>>>>>>
>>>>>>>
>>>>>>> a wrote:
>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>> every
>>>>>>>> time
>>>>>>>> I
>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>> crashes
>>>>>>>> twice and finally says it can't recover.
>>>>>>>>
>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>> Live.com.
>>>>>>>>
>>>>>>>> How do I fix IE 8? Thanks.
>
If you uninstall AVG v9.0 & reboot, install, reboot & manually update, e.g.,
Microsoft Security Essentials [1] or Avira AntiVir [2], does the behavior
persist?
a wrote:
> Sorry, missed your question.
>
> No, neither one.
>
>> Repost unanswered question: Has a Norton or McAfee application ever been
>> installed on this machine (e.g., a free-trial version that came
>> preinstalled when you bought it)?
>>
>> a wrote:
>>> Yep, still crashes. Thanks for trying though. :-)
>>>
>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>
>>>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>
>>>> Why you don't need your anti-virus to scan your email
>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>
>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>> updates" prompt.
>>>>
>>>> 4. Does the behavior persist now?
>>>>
>>>>
>>>> a wrote:
>>>>> Yep.
>>>>>
>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>
>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>> Security
>>>>>> toolbar installed?
>>>>>>
>>>>>> a wrote:
>>>>>>> Answers below:
>>>>>>>
>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>>>>>> titled
>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>
>>>>>>> Thanks, I'll read this over.
>>>>>>>
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>> To
>>>>>>>> start
>>>>>>>> IE in No Add-ons mode:
>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>
>>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>
>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>> either.
>>>>>>>
>>>>>>>>
>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>> your
>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>> anti-spyware
>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>> any)?
>>>>>>>> Were any of these applications running in the background when you
>>>>>>>> installed IE8?
>>>>>>>
>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>>>> several
>>>>>>> months, so not applicable.
>>>>>>>
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>> www.banthecheck.com
>>>>>>>>
>>>>>>>>
>>>>>>>> a wrote:
>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>> every
>>>>>>>>> time
>>>>>>>>> I
>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>> crashes
>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>
>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>> Live.com.
>>>>>>>>>
>>>>>>>>> How do I fix IE 8? Thanks.
Yes.
And now with the new MSN, my browser locks up completely. I have to use Task
Manager to close it, and there are about 12 instances of iexplorer.exe
listed. I have to go through them one by one to find out which one will
close the browser.
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:uHK5BbSXKHA.408@TK2MSFTNGP04.phx.gbl...
> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
> behavior persist?
>
> ===================
> [1] http://www.microsoft.com/security_es...s/default.aspx
> [2]
> http://www.free-av.com/en/trialpay_d...antivirus.html
>
>
> a wrote:
>> Sorry, missed your question.
>>
>> No, neither one.
>>
>>> Repost unanswered question: Has a Norton or McAfee application ever been
>>> installed on this machine (e.g., a free-trial version that came
>>> preinstalled when you bought it)?
>>>
>>> a wrote:
>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>
>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>
>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>
>>>>> Why you don't need your anti-virus to scan your email
>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>
>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>> updates" prompt.
>>>>>
>>>>> 4. Does the behavior persist now?
>>>>>
>>>>>
>>>>> a wrote:
>>>>>> Yep.
>>>>>>
>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>
>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>> Security
>>>>>>> toolbar installed?
>>>>>>>
>>>>>>> a wrote:
>>>>>>>> Answers below:
>>>>>>>>
>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>> incorrectly
>>>>>>>>> titled
>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>
>>>>>>>> Thanks, I'll read this over.
>>>>>>>>
>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>> To
>>>>>>>>> start
>>>>>>>>> IE in No Add-ons mode:
>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>
>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>> (RIES)?
>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>
>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>> either.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>>> your
>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>> anti-spyware
>>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>>> any)?
>>>>>>>>> Were any of these applications running in the background when you
>>>>>>>>> installed IE8?
>>>>>>>>
>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>>>>> several
>>>>>>>> months, so not applicable.
>>>>>>>>
>>>>>>>>> --
>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>> www.banthecheck.com
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> a wrote:
>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>> every
>>>>>>>>>> time
>>>>>>>>>> I
>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>>> crashes
>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>
>>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>>> Live.com.
>>>>>>>>>>
>>>>>>>>>> How do I fix IE 8? Thanks.
>
> And now with the new MSN, my browser locks up completely.
Are you referring to MSN 9.6 or the my.msn.com webpage?
There is a very good chance that you are seeing the effects of a hijackware
infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware. https://support.microsoft.com/oas/de...prid=7552&st=1
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
a wrote:
> Yes.
> And now with the new MSN, my browser locks up completely. I have to use
> Task
> Manager to close it, and there are about 12 instances of iexplorer.exe
> listed. I have to go through them one by one to find out which one will
> close the browser.
>
>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>> behavior persist?
>>
>> ===================
>> [1] http://www.microsoft.com/security_es...s/default.aspx
>> [2]
>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>
>>
>> a wrote:
>>> Sorry, missed your question.
>>>
>>> No, neither one.
>>>
>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>> been
>>>> installed on this machine (e.g., a free-trial version that came
>>>> preinstalled when you bought it)?
>>>>
>>>> a wrote:
>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>
>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>
>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for
>>>>>> a
>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>
>>>>>> Why you don't need your anti-virus to scan your email
>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>
>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>>> updates" prompt.
>>>>>>
>>>>>> 4. Does the behavior persist now?
>>>>>>
>>>>>>> Yep.
>>>>>>>
>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>
>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>> Security
>>>>>>>> toolbar installed?
>>>>>>>>
>>>>>>>> a wrote:
>>>>>>>>> Answers below:
>>>>>>>>>
>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>> incorrectly
>>>>>>>>>> titled
>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>
>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>
>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>>> To
>>>>>>>>>> start
>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>
>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>> (RIES)?
>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>
>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>> either.
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>>>> your
>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>> anti-spyware
>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>> (if
>>>>>>>>>> any)?
>>>>>>>>>> Were any of these applications running in the background when you
>>>>>>>>>> installed IE8?
>>>>>>>>>
>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>> for
>>>>>>>>> several
>>>>>>>>> months, so not applicable.
>>>>>>>>>
>>>>>>>>>> a wrote:
>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>> every
>>>>>>>>>>> time
>>>>>>>>>>> I
>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>>>> crashes
>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>
>>>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>>>> Live.com.
>>>>>>>>>>>
>>>>>>>>>>> How do I fix IE 8? Thanks.
John
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>> And now with the new MSN, my browser locks up completely.
>
> Are you referring to MSN 9.6 or the my.msn.com webpage?
>
> There is a very good chance that you are seeing the effects of a
> hijackware infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including
> unwanted software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2. Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Now run a thorough check for hijackware, including posting requested
> logs in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> . http://mvps.org/winhelp2002/unwanted.htm
> . http://inetexplorer.mvps.org/tshoot.html
> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
> . http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>
>
> a wrote:
>> Yes.
>> And now with the new MSN, my browser locks up completely. I have to use
>> Task
>> Manager to close it, and there are about 12 instances of iexplorer.exe
>> listed. I have to go through them one by one to find out which one will
>> close the browser.
>>
>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>> behavior persist?
>>>
>>> ===================
>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>> [2]
>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>
>>>
>>> a wrote:
>>>> Sorry, missed your question.
>>>>
>>>> No, neither one.
>>>>
>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>> been
>>>>> installed on this machine (e.g., a free-trial version that came
>>>>> preinstalled when you bought it)?
>>>>>
>>>>> a wrote:
>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>
>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>
>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for
>>>>>>> a
>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>
>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>
>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>>>> updates" prompt.
>>>>>>>
>>>>>>> 4. Does the behavior persist now?
>>>>>>>
>>>>>>>> Yep.
>>>>>>>>
>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>
>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>> Security
>>>>>>>>> toolbar installed?
>>>>>>>>>
>>>>>>>>> a wrote:
>>>>>>>>>> Answers below:
>>>>>>>>>>
>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>> incorrectly
>>>>>>>>>>> titled
>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>
>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>
>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>>>> To
>>>>>>>>>>> start
>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>
>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>> (RIES)?
>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>
>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>> either.
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>> is
>>>>>>>>>>> your
>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>> anti-spyware
>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>> (if
>>>>>>>>>>> any)?
>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>> you
>>>>>>>>>>> installed IE8?
>>>>>>>>>>
>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>> for
>>>>>>>>>> several
>>>>>>>>>> months, so not applicable.
>>>>>>>>>>
>>>>>>>>>>> a wrote:
>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>>> every
>>>>>>>>>>>> time
>>>>>>>>>>>> I
>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>> it
>>>>>>>>>>>> crashes
>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>
>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>> on
>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>
>>>>>>>>>>>> How do I fix IE 8? Thanks.
>