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App Crash

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 10-30-2009
Retired Bill
 

Posts: n/a
App Crash
After a few minutes of use My IE8 (vista) crashes with this info under details:

APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18828
Application Timestamp: 4a9600c9
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 00066739
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


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Retired Boeing Bill
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  #2 (permalink)  
Old 10-31-2009
Leonard Grey
 

Posts: n/a
Re: App Crash
Do you have the same experience when you start Internet Explorer from
the 'no add-ons' icon?

Start > type Internet Explorer in the Search box > click Internet
Explorer (No Add-Ons)

Do you have the same experience after you have reset Internet Explorer
settings?

"How to Reset Internet Explorer Settings"
http://support.microsoft.com/kb/923737

Problems with Internet Explorer can also be caused by by malicious
software ('malware') that you have unwittingly installed on your computer.

---
Leonard Grey
Errare humanum est

Retired Bill wrote:
> After a few minutes of use My IE8 (vista) crashes with this info under details:
>
> APPCRASH
> Application Name: iexplore.exe
> Application Version: 8.0.6001.18828
> Application Timestamp: 4a9600c9
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6002.18005
> Fault Module Timestamp: 49e03821
> Exception Code: c0000005
> Exception Offset: 00066739
> OS Version: 6.0.6002.2.2.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
>

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  #3 (permalink)  
Old 10-31-2009
rob^_^
 

Posts: n/a
Re: App Crash
Hi Bill and Leonard.

I know that error signature well, but it has not occurred on my Vista system
for some time, suggesting that it is an Addon problem that may be corrected
by checking for updates for any toolbar addons installed. I never found a
cause (not in the error stack) so my suggestion is by innuendo.

Although I am not sure, I have a suspicion that it may involve the AOL
browser or the AOL toolbar.

The update urls are

toolbar.google.com
toolbar.live.com
toolbar.aol.com
toolbar.yahoo.com

(that covers the major toolbar vendors)

Bill....

You can send us a list of your Addons by going to the Addons Manager, Sort
your Addons by type and then select the Addons of type Toolbar.

Then copy and paste the selection back here.

I would be very interested in nailing the cause of the crash.

Regards.

"Leonard Grey" <l.grey@invalid.invalid> wrote in message
news:u#KXkfbWKHA.5368@TK2MSFTNGP02.phx.gbl...
> Do you have the same experience when you start Internet Explorer from the
> 'no add-ons' icon?
>
> Start > type Internet Explorer in the Search box > click Internet Explorer
> (No Add-Ons)
>
> Do you have the same experience after you have reset Internet Explorer
> settings?
>
> "How to Reset Internet Explorer Settings"
> http://support.microsoft.com/kb/923737
>
> Problems with Internet Explorer can also be caused by by malicious
> software ('malware') that you have unwittingly installed on your computer.
>
> ---
> Leonard Grey
> Errare humanum est
>
> Retired Bill wrote:
>> After a few minutes of use My IE8 (vista) crashes with this info under
>> details:
>>
>> APPCRASH
>> Application Name: iexplore.exe
>> Application Version: 8.0.6001.18828
>> Application Timestamp: 4a9600c9
>> Fault Module Name: ntdll.dll
>> Fault Module Version: 6.0.6002.18005
>> Fault Module Timestamp: 49e03821
>> Exception Code: c0000005
>> Exception Offset: 00066739
>> OS Version: 6.0.6002.2.2.0.768.3
>> Locale ID: 1033
>> Additional Information 1: fd00
>> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
>> Additional Information 3: fd00
>> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>>
>>

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