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IE and flash player issue

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 10-29-2009
NetNewbie
 

Posts: n/a
IE and flash player issue
I have a laptop on which I have IE version 8. If I try to play any video thru
the browser, I get the message to download and install Flash player latest
version. I install it, but nothing happens. I can see the flash player in
start\all programs and controlpanel\add-remove programs, but still can't
play any video or flash files in IE.

It was working fine until a few days ago, I cannot remember what happened if
any, that is different. The laptop has Windows Vista Home basic.

Any help is greatly appreciated.

Thanks,
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  #2 (permalink)  
Old 10-29-2009
Leonard Grey
 

Posts: n/a
Re: IE and flash player issue
From Adobe's web site:

How to fix almost all Flash Player issues

A version of Adobe Flash Player is pre-installed with most popular
Internet browsers. Sometimes, problems with a Flash Player that's
already installed can prevent you from upgrading to the latest player.
You can resolve almost all difficulties by taking the following steps:

1- Remove Flash Player.

"How to remove Flash Player from your computer"
http://kb2.adobe.com/cps/155/tn_15511.html#remove

2- Restart your computer.
3- Download and install the Flash Player from the Flash Player Download
Center.

If you still have problems, move on to:

"Trouble with Windows installation "
http://kb2.adobe.com/cps/155/tn_15511.html#install_win
---
Leonard Grey
Errare humanum est

NetNewbie wrote:
> I have a laptop on which I have IE version 8. If I try to play any video thru
> the browser, I get the message to download and install Flash player latest
> version. I install it, but nothing happens. I can see the flash player in
> start\all programs and controlpanel\add-remove programs, but still can't
> play any video or flash files in IE.
>
> It was working fine until a few days ago, I cannot remember what happened if
> any, that is different. The laptop has Windows Vista Home basic.
>
> Any help is greatly appreciated.
>
> Thanks,

Reply With Quote
  #3 (permalink)  
Old 10-29-2009
Donald Anadell
 

Posts: n/a
Re: IE and flash player issue

"NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message
news:9BAEB19B-4F0B-4A36-BAD8-2DA0CFBD1235@microsoft.com...
>I have a laptop on which I have IE version 8. If I try to play any video
>thru
> the browser, I get the message to download and install Flash player latest
> version. I install it, but nothing happens. I can see the flash player in
> start\all programs and controlpanel\add-remove programs, but still can't
> play any video or flash files in IE.
>
> It was working fine until a few days ago, I cannot remember what happened
> if
> any, that is different. The laptop has Windows Vista Home basic.
>
> Any help is greatly appreciated.


You might try manually uninstalling and then manually reinstalling the Flash
Player.

Download the following two files and save them to your Desktop.

http://download.macromedia.com/pub/f...ash_player.exe
http://www.macromedia.com/go/full_flashplayer_win_ie

1. Disconnect from the Internet and temporarily disable any Real-Time
Secruity Application(s) running in the background on your machine.
2. Run the Uninstaller file from the Desktop to completely remove the Flash
Player from your System.
3. Run the Installer file from the Desktop to reinstall the latest version
of the Flash Player.
4.Test the results:
http://www.adobe.com/products/flash/about/

If no joy, then navigate to the following folder on your hard drive:
C:\WINDOWS\system32\Macromed\Flash

Inside that folder you'll see a file named:
"FlashUtil10c.exe"

Right click on that file and run it as Administrator, allow it to update the
Flash Player.
Note: You must be online.

Good luck,

Donald Anadell


>
> Thanks,



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  #4 (permalink)  
Old 10-30-2009
ju.c
 

Posts: n/a
Re: IE and flash player issue
How to install Adobe's Flash Player correctly.

1. Download required files:

Adobe Flash Player 3 MB
http://fpdownload.macromedia.com/get...0_active_x.msi

Adobe Flash Player Uninstaller 205 KB
http://download.macromedia.com/pub/f...ash_player.exe

2. Disable anti-virus, temporarily.

3. Run the "Adobe Flash Player Uninstaller".

4. Run the installer "install_flash_player_10_active_x.msi".

5. Create then import this registry file to remove the kill-bit for Adobe Flash controls:

- Copy below and paste into Notepad.

----------copy-inside-only----------
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]

----------copy-inside-only----------

- Save-as IE_Flash.reg (or any name + .reg)

- Double-click or right-click and merge into the registry.

6. Flash uses ActiveX controls, so try resetting your Internet Explorer
Security Zones to their defaults. Set these to "enable":

- Binary and script behaviors --> enable
- Run ActiveX controls and plug-ins --> enable
- Script ActiveX controls marked safe for scripting* --> enable
- Active scripting --> enable


Test Page
http://www.adobe.com/products/flash/about/

Adobe Flash Player Settings Manager
http://www.macromedia.com/support/do...manager02.html


ju.c


"NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message news:9BAEB19B-4F0B-4A36-BAD8-2DA0CFBD1235@microsoft.com...
> I have a laptop on which I have IE version 8. If I try to play any video thru
> the browser, I get the message to download and install Flash player latest
> version. I install it, but nothing happens. I can see the flash player in
> start\all programs and controlpanel\add-remove programs, but still can't
> play any video or flash files in IE.
>
> It was working fine until a few days ago, I cannot remember what happened if
> any, that is different. The laptop has Windows Vista Home basic.
>
> Any help is greatly appreciated.
>
> Thanks,

Reply With Quote
  #5 (permalink)  
Old 10-30-2009
NetNewbie
 

Posts: n/a
Re: IE and flash player issue
Thank you everybody for the posts.

I found other posts where they suggested to uninstall and re-install from
Adobe. It did not work. But works fine on Firefox (like many others).
But I will go through the 3 replies that I got and try the other suggestions
posted. I am really crossing my fingers that something will work. Will update
the post after I try it.

Very frustrating issue and it is taking so much time not just me but so many
people....Who has the major part in this problem - Microsoft or Adobe?


"ju.c" wrote:

> How to install Adobe's Flash Player correctly.
>
> 1. Download required files:
>
> Adobe Flash Player 3 MB
> http://fpdownload.macromedia.com/get...0_active_x.msi
>
> Adobe Flash Player Uninstaller 205 KB
> http://download.macromedia.com/pub/f...ash_player.exe
>
> 2. Disable anti-virus, temporarily.
>
> 3. Run the "Adobe Flash Player Uninstaller".
>
> 4. Run the installer "install_flash_player_10_active_x.msi".
>
> 5. Create then import this registry file to remove the kill-bit for Adobe Flash controls:
>
> - Copy below and paste into Notepad.
>
> ----------copy-inside-only----------
> REGEDIT4
>
> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]
>
> ----------copy-inside-only----------
>
> - Save-as IE_Flash.reg (or any name + .reg)
>
> - Double-click or right-click and merge into the registry.
>
> 6. Flash uses ActiveX controls, so try resetting your Internet Explorer
> Security Zones to their defaults. Set these to "enable":
>
> - Binary and script behaviors --> enable
> - Run ActiveX controls and plug-ins --> enable
> - Script ActiveX controls marked safe for scripting* --> enable
> - Active scripting --> enable
>
>
> Test Page
> http://www.adobe.com/products/flash/about/
>
> Adobe Flash Player Settings Manager
> http://www.macromedia.com/support/do...manager02.html
>
>
> ju.c
>
>
> "NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message news:9BAEB19B-4F0B-4A36-BAD8-2DA0CFBD1235@microsoft.com...
> > I have a laptop on which I have IE version 8. If I try to play any video thru
> > the browser, I get the message to download and install Flash player latest
> > version. I install it, but nothing happens. I can see the flash player in
> > start\all programs and controlpanel\add-remove programs, but still can't
> > play any video or flash files in IE.
> >
> > It was working fine until a few days ago, I cannot remember what happened if
> > any, that is different. The laptop has Windows Vista Home basic.
> >
> > Any help is greatly appreciated.
> >
> > Thanks,

> .
>

Reply With Quote
  #6 (permalink)  
Old 10-30-2009
Donald Anadell
 

Posts: n/a
Re: IE and flash player issue

"NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message
news:FDB282E9-25B3-466E-B8E7-B6A3F8FB5BBA@microsoft.com...
> Thank you everybody for the posts.
>
> I found other posts where they suggested to uninstall and re-install from
> Adobe. It did not work. But works fine on Firefox (like many others).
> But I will go through the 3 replies that I got and try the other
> suggestions
> posted. I am really crossing my fingers that something will work. Will
> update
> the post after I try it.
>
> Very frustrating issue and it is taking so much time not just me but so
> many
> people....Who has the major part in this problem - Microsoft or Adobe?


If none of the suggestions(posted in this thread for resolving this issue)
work for you, then you might turning to Adobe for Flash Player installation
help:

Adobe should offer free email support(via what they term a "Web Case") for
Flash Player "Installation" problems only. The last time I checked, this
was the procedure to start a Web Case with Adobe for Flash Player
Installation help:

1. Go to the Adobe Support Portal:
http://www.adobe.com/go/supportportal/

2. When you get to the Support Portal page, click on the Button that says:
"Create an Account"

3. Once you've created an account with Adobe and you're logged in to that
Account, at the bottom of the page use the selector to select:
"Installation Help"

4. In the 'Choose product' category put a tick in the radial next to:
"Additional products"

5. From the selection menu select:
"Adobe Flash Player"

6. Now click the button that says "Continue"

You will taken to a page entitled:
"Create a support case"

7. Here you can type your support request and send it to Adobe

Please let us know how you make out.

Good luck,

Donald Anadell
>
>
> "ju.c" wrote:
>
>> How to install Adobe's Flash Player correctly.
>>
>> 1. Download required files:
>>
>> Adobe Flash Player 3 MB
>>
>> http://fpdownload.macromedia.com/get...0_active_x.msi
>>
>> Adobe Flash Player Uninstaller 205 KB
>>
>> http://download.macromedia.com/pub/f...ash_player.exe
>>
>> 2. Disable anti-virus, temporarily.
>>
>> 3. Run the "Adobe Flash Player Uninstaller".
>>
>> 4. Run the installer "install_flash_player_10_active_x.msi".
>>
>> 5. Create then import this registry file to remove the kill-bit for Adobe
>> Flash controls:
>>
>> - Copy below and paste into Notepad.
>>
>> ----------copy-inside-only----------
>> REGEDIT4
>>
>> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
>> Compatibility\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
>> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
>> Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]
>>
>> ----------copy-inside-only----------
>>
>> - Save-as IE_Flash.reg (or any name + .reg)
>>
>> - Double-click or right-click and merge into the registry.
>>
>> 6. Flash uses ActiveX controls, so try resetting your Internet Explorer
>> Security Zones to their defaults. Set these to "enable":
>>
>> - Binary and script behaviors --> enable
>> - Run ActiveX controls and plug-ins --> enable
>> - Script ActiveX controls marked safe for scripting* --> enable
>> - Active scripting --> enable
>>
>>
>> Test Page
>> http://www.adobe.com/products/flash/about/
>>
>> Adobe Flash Player Settings Manager
>> http://www.macromedia.com/support/do...manager02.html
>>
>>
>> ju.c
>>
>>
>> "NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message
>> news:9BAEB19B-4F0B-4A36-BAD8-2DA0CFBD1235@microsoft.com...
>> > I have a laptop on which I have IE version 8. If I try to play any
>> > video thru
>> > the browser, I get the message to download and install Flash player
>> > latest
>> > version. I install it, but nothing happens. I can see the flash player
>> > in
>> > start\all programs and controlpanel\add-remove programs, but still
>> > can't
>> > play any video or flash files in IE.
>> >
>> > It was working fine until a few days ago, I cannot remember what
>> > happened if
>> > any, that is different. The laptop has Windows Vista Home basic.
>> >
>> > Any help is greatly appreciated.
>> >
>> > Thanks,

>> .
>>



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  #7 (permalink)  
Old 12-25-2009
JeJaTy
 

Posts: n/a
Re: IE and flash player issue
Hello ju.c

I was looking for a long time for a solution to this problem I had in a
very similar way and could solve it by your way!

Thanks a lot

"ju.c" wrote:

> How to install Adobe's Flash Player correctly.
>
> 1. Download required files:
>
> Adobe Flash Player 3 MB
> http://fpdownload.macromedia.com/get...0_active_x.msi
>
> Adobe Flash Player Uninstaller 205 KB
> http://download.macromedia.com/pub/f...ash_player.exe
>
> 2. Disable anti-virus, temporarily.
>
> 3. Run the "Adobe Flash Player Uninstaller".
>
> 4. Run the installer "install_flash_player_10_active_x.msi".
>
> 5. Create then import this registry file to remove the kill-bit for Adobe Flash controls:
>
> - Copy below and paste into Notepad.
>
> ----------copy-inside-only----------
> REGEDIT4
>
> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
> [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]
>
> ----------copy-inside-only----------
>
> - Save-as IE_Flash.reg (or any name + .reg)
>
> - Double-click or right-click and merge into the registry.
>
> 6. Flash uses ActiveX controls, so try resetting your Internet Explorer
> Security Zones to their defaults. Set these to "enable":
>
> - Binary and script behaviors --> enable
> - Run ActiveX controls and plug-ins --> enable
> - Script ActiveX controls marked safe for scripting* --> enable
> - Active scripting --> enable
>
>
> Test Page
> http://www.adobe.com/products/flash/about/
>
> Adobe Flash Player Settings Manager
> http://www.macromedia.com/support/do...manager02.html
>
>
> ju.c
>
>
> "NetNewbie" <NetNewbie@discussions.microsoft.com> wrote in message news:9BAEB19B-4F0B-4A36-BAD8-2DA0CFBD1235@microsoft.com...
> > I have a laptop on which I have IE version 8. If I try to play any video thru
> > the browser, I get the message to download and install Flash player latest
> > version. I install it, but nothing happens. I can see the flash player in
> > start\all programs and controlpanel\add-remove programs, but still can't
> > play any video or flash files in IE.
> >
> > It was working fine until a few days ago, I cannot remember what happened if
> > any, that is different. The laptop has Windows Vista Home basic.
> >
> > Any help is greatly appreciated.
> >
> > Thanks,

> .
>

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