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My daughters laptop quit working after updates 1 night cant restore 2 many
updates that night lost restore point. she has windows vista home premium
w/service pack 2/ IE 8.0.6001.18828 256-bit no updates. Tryed reseting IE ISP
ping computer he can see it. It gets mail and updates thru windows but
nothing thru IE? Can any one help her?

Hi Jerry,

One of her friends will probably step in soon.

It is better to have someone looking over your daughters shoulder, than us
trying to guess third hand what her computer problems may be.

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.

=> US & CA Residents: 1-866-234-6020

=> Other locales: https://support.microsoft.com/oas/de...px?&prid=13043

Regards.

"JerryHiggins" <JerryHiggins@discussions.microsoft.com> wrote in message
news:C4C68A4B-7910-47D1-B1D3-0C8D664021E0@microsoft.com...
> My daughters laptop quit working after updates 1 night cant restore 2 many
> updates that night lost restore point. she has windows vista home premium
> w/service pack 2/ IE 8.0.6001.18828 256-bit no updates. Tryed reseting IE
> ISP
> ping computer he can see it. It gets mail and updates thru windows but
> nothing thru IE? Can any one help her?
>

Try,

Tools>Internet Options - Advanced tab, 'Reset' button.

Regards.

"JerryHiggins" <JerryHiggins@discussions.microsoft.com> wrote in message
news:C4C68A4B-7910-47D1-B1D3-0C8D664021E0@microsoft.com...
> My daughters laptop quit working after updates 1 night cant restore 2 many
> updates that night lost restore point. she has windows vista home premium
> w/service pack 2/ IE 8.0.6001.18828 256-bit no updates. Tryed reseting IE
> ISP
> ping computer he can see it. It gets mail and updates thru windows but
> nothing thru IE? Can any one help her?
>

Uninstall the recent updates. Restart.
If this solves the problem, reinstall one at a time, testing as you go,
until you find the culprit.

For future reference, do not automatically install updates. Choose “Download
updates for me, but let me choose when to install them�

"JerryHiggins" <JerryHiggins@discussions.microsoft.com> wrote in message
news:C4C68A4B-7910-47D1-B1D3-0C8D664021E0@microsoft.com...
> My daughters laptop quit working after updates 1 night cant restore 2 many
> updates that night lost restore point. she has windows vista home premium
> w/service pack 2/ IE 8.0.6001.18828 256-bit no updates. Tryed reseting IE
> ISP
> ping computer he can see it. It gets mail and updates thru windows but
> nothing thru IE? Can any one help her?

> She has...IE 8.0.6001.18828 256-bit no updates.

Huh?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8 or SP2?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


JerryHiggins wrote:
> My daughters laptop quit working after updates 1 night cant restore 2 many
> updates that night lost restore point. she has windows vista home premium
> w/service pack 2/ IE 8.0.6001.18828 256-bit no updates. Tryed reseting IE
> ISP ping computer he can see it. It gets mail and updates thru windows but
> nothing thru IE? Can any one help her?