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IE8 cannot open browser.

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 09-19-2009
nanatsuaazu
 

Posts: n/a
IE8 cannot open browser.
IE8 was installed on IE7, but it cannot open any browser because of the
following error message.
The instruction at "Ox5a912058" referenced memory at "Ox5a912058". The
memory could not be written.
The machine uses XP-SP3.
What could be the source of the problem?
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  #2 (permalink)  
Old 09-19-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: IE8 cannot open browser.
1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


nanatsuaazu wrote:
> IE8 was installed on IE7, but it cannot open any browser because of the
> following error message.
> The instruction at "Ox5a912058" referenced memory at "Ox5a912058". The
> memory could not be written.
> The machine uses XP-SP3.
> What could be the source of the problem?


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  #3 (permalink)  
Old 09-21-2009
nanatsuaazu
 

Posts: n/a
Re: IE8 cannot open browser.
1.2. The same error message results.
3. Kaspersky Internet Security 2009, Spyhunter
4. No

"PA Bear [MS MVP]" wrote:

> 1. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you installed
> IE8?
>
> 4. Has a(nother) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> nanatsuaazu wrote:
> > IE8 was installed on IE7, but it cannot open any browser because of the
> > following error message.
> > The instruction at "Ox5a912058" referenced memory at "Ox5a912058". The
> > memory could not be written.
> > The machine uses XP-SP3.
> > What could be the source of the problem?

>
>

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  #4 (permalink)  
Old 09-21-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: IE8 cannot open browser.
I asked several things in #3 that you've neglected to answer.


nanatsuaazu wrote:
> 1.2. The same error message results.
> 3. Kaspersky Internet Security 2009, Spyhunter
> 4. No
>
> "PA Bear [MS MVP]" wrote:
>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>> start
>> IE in No Add-ons mode:
>>
>> => Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> 3. What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in IE8? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>> Were any of these applications running in the background when you
>> installed
>> IE8?
>>
>> 4. Has a(nother) Norton or McAfee application ever been installed on this
>> machine (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> nanatsuaazu wrote:
>>> IE8 was installed on IE7, but it cannot open any browser because of the
>>> following error message.
>>> The instruction at "Ox5a912058" referenced memory at "Ox5a912058". The
>>> memory could not be written.
>>> The machine uses XP-SP3.
>>> What could be the source of the problem?


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