First, have you reset the modem and/or router?
1. With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
Useful for recovering stored passwords before you clear all stored login
IE PassView- NirSoft:
What a reset of IE settings will do:
Windows Vista Help- Reset Internet Explorer settings:
2. You may have an incompatible browser add-on installed. (Also covered in
For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
928426- Internet Explorer 7 may exit immediately when it includes an add-on
Problem: Crashes or hangs
3. If the problem is not caused by an add-on, look for a third-party program
as the cause.
936214- How to troubleshoot compatibility problems that affect IE7 in
(Also applies to XP)
936211- How to troubleshoot network connectivity problems in Internet
926431- Error message when you start IE7 or try to access a website:
936215- How to troubleshoot Internet Explorer 7 issues in Windows Vista:
Hope this helps,
[MS MVP- IE]
"Alanclen" <Alanclen@discussions.microsoft.com> wrote in message
> Have now installed IE8 but no change.
> "Alanclen" wrote:
> > OS Vista Home Premium. IE error message stating "Cannot display the
> > webpage", however Vista says connected to internet and "diagnose" says
> > problem found. Sidebar and MS updates still coming through. I know
> > router/modem ok because other vista computer workingfine. (Firefox will
> > open pages either) Any ideas please?