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#1 (**permalink**) 08-28-2009

I'm running I.E. 7.0.5730.11. I don't know if this problem is I.E. or not,
but if not, could someone suggest where I could go?

If I go to http://www.adobe.com and click anywhere on the window, the window
goes blank and an hourglass appears and that's the end of that. Originally
I thought it happened if I clicked on "contact" or "download," but I can
click right in the middle of the window and get the same thing. I go away
for an hour or two and when I come back, same thing. I am able to click on
the X in the upper right corner, but then I get "the program is not
responding." When I do close it down I get a dialogue box asking me to
send Microsoft the info because "a non-responsive program, internet
explorer, was shut down". No other websites give me trouble. How can I
diagnose/fix this?

I recently did uninstall a bunch of things I didn't recognize that
add/remove said were used "rarely." After I did it I discovered that
"rarely" meant "rarely within the last 30 days." Duh.

tia
las

#2 (**permalink**) 08-28-2009

Hi,
You may have a corrupted installation of Flash.

Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)

With add-ons disabled, see if you can go to
http://kb2.adobe.com/cps/141/tn_14157.html to download the uninstaller for
Windows.

Save and run the uninstaller- follow the instructions on the download page.

Restart and return to http://www.adobe.com/go/getflashplayer to install
flash.

Re-enable browser add-ons if they're still disabled.

Hope this helps,
Don
[MS MVP- IE]

"Laurel" <FakeMail@Hotmail.com> wrote in message
news:Oj8scX3JKHA.4376@TK2MSFTNGP03.phx.gbl...
> I'm running I.E. 7.0.5730.11. I don't know if this problem is I.E. or
not,
> but if not, could someone suggest where I could go?
>
> If I go to http://www.adobe.com and click anywhere on the window, the
window
> goes blank and an hourglass appears and that's the end of that.
Originally
> I thought it happened if I clicked on "contact" or "download," but I can
> click right in the middle of the window and get the same thing. I go away
> for an hour or two and when I come back, same thing. I am able to click
on
> the X in the upper right corner, but then I get "the program is not
> responding." When I do close it down I get a dialogue box asking me to
> send Microsoft the info because "a non-responsive program, internet
> explorer, was shut down". No other websites give me trouble. How can I
> diagnose/fix this?
>
> I recently did uninstall a bunch of things I didn't recognize that
> add/remove said were used "rarely." After I did it I discovered that
> "rarely" meant "rarely within the last 30 days." Duh.
>
> tia
> las

#3 (**permalink**) 08-28-2009

Thanks. To better understand, this, though. This looks like you mean me to
uninstall Windows, sort of. I suspect that's not what you mean. What will
happen if I "follow instructions on the download page" for the Windows
uninstaller?

"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:ueDwRS8JKHA.5808@TK2MSFTNGP03.phx.gbl...
> Hi,
> You may have a corrupted installation of Flash.
>
> Start Internet Explorer without add-ons from:
> Right-click the IE icon on the desktop. Choose Start without add-ons.
> or
> Programs> Accessories> System tools> Internet Explorer (no add-ons)
>
> With add-ons disabled, see if you can go to
> http://kb2.adobe.com/cps/141/tn_14157.html to download the uninstaller for
> Windows.
>
> Save and run the uninstaller- follow the instructions on the download
> page.
>
> Restart and return to http://www.adobe.com/go/getflashplayer to install
> flash.
>
> Re-enable browser add-ons if they're still disabled.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Laurel" <FakeMail@Hotmail.com> wrote in message
> news:Oj8scX3JKHA.4376@TK2MSFTNGP03.phx.gbl...
>> I'm running I.E. 7.0.5730.11. I don't know if this problem is I.E. or
> not,
>> but if not, could someone suggest where I could go?
>>
>> If I go to http://www.adobe.com and click anywhere on the window, the
> window
>> goes blank and an hourglass appears and that's the end of that.
> Originally
>> I thought it happened if I clicked on "contact" or "download," but I can
>> click right in the middle of the window and get the same thing. I go
>> away
>> for an hour or two and when I come back, same thing. I am able to click
> on
>> the X in the upper right corner, but then I get "the program is not
>> responding." When I do close it down I get a dialogue box asking me to
>> send Microsoft the info because "a non-responsive program, internet
>> explorer, was shut down". No other websites give me trouble. How can I
>> diagnose/fix this?
>>
>> I recently did uninstall a bunch of things I didn't recognize that
>> add/remove said were used "rarely." After I did it I discovered that
>> "rarely" meant "rarely within the last 30 days." Duh.
>>
>> tia
>> las
>

#4 (**permalink**) 08-28-2009

"Windows Uninstaller" is the name of a tool you can use to uninstall Flash.

"Laurel" <FakeMail@Hotmail.com> wrote in message
news:%237yP$3AKKHA.4316@TK2MSFTNGP04.phx.gbl...
: Thanks. To better understand, this, though. This looks like you mean me
to
: uninstall Windows, sort of. I suspect that's not what you mean. What
will
: happen if I "follow instructions on the download page" for the Windows
: uninstaller?
:
: "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
: news:ueDwRS8JKHA.5808@TK2MSFTNGP03.phx.gbl...
: > Hi,
: > You may have a corrupted installation of Flash.
: >
: > Start Internet Explorer without add-ons from:
: > Right-click the IE icon on the desktop. Choose Start without add-ons.
: > or
: > Programs> Accessories> System tools> Internet Explorer (no add-ons)
: >
: > With add-ons disabled, see if you can go to
: > http://kb2.adobe.com/cps/141/tn_14157.html to download the uninstaller
for
: > Windows.
: >
: > Save and run the uninstaller- follow the instructions on the download
: > page.
: >
: > Restart and return to http://www.adobe.com/go/getflashplayer to install
: > flash.
: >
: > Re-enable browser add-ons if they're still disabled.
: >
: > Hope this helps,
: > Don
: > [MS MVP- IE]
: >
: > "Laurel" <FakeMail@Hotmail.com> wrote in message
: > news:Oj8scX3JKHA.4376@TK2MSFTNGP03.phx.gbl...
: >> I'm running I.E. 7.0.5730.11. I don't know if this problem is I.E. or
: > not,
: >> but if not, could someone suggest where I could go?
: >>
: >> If I go to http://www.adobe.com and click anywhere on the window, the
: > window
: >> goes blank and an hourglass appears and that's the end of that.
: > Originally
: >> I thought it happened if I clicked on "contact" or "download," but I
can
: >> click right in the middle of the window and get the same thing. I go
: >> away
: >> for an hour or two and when I come back, same thing. I am able to
click
: > on
: >> the X in the upper right corner, but then I get "the program is not
: >> responding." When I do close it down I get a dialogue box asking me
to
: >> send Microsoft the info because "a non-responsive program, internet
: >> explorer, was shut down". No other websites give me trouble. How can I
: >> diagnose/fix this?
: >>
: >> I recently did uninstall a bunch of things I didn't recognize that
: >> add/remove said were used "rarely." After I did it I discovered that
: >> "rarely" meant "rarely within the last 30 days." Duh.
: >>
: >> tia
: >> las
: >
:
:

#5 (**permalink**) 09-11-2009

Thanks. Your instructions seem to have cleared up all Adobe related
problems. However, I did get an error. Might you look at "Problems with
MSXML" in windows.public.windowsxp.general?

"Tom Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:eUe$FCBKKHA.4432@TK2MSFTNGP05.phx.gbl...
> "Windows Uninstaller" is the name of a tool you can use to uninstall
> Flash.
>
> "Laurel" <FakeMail@Hotmail.com> wrote in message
> news:%237yP$3AKKHA.4316@TK2MSFTNGP04.phx.gbl...
> : Thanks. To better understand, this, though. This looks like you mean
> me
> to
> : uninstall Windows, sort of. I suspect that's not what you mean. What
> will
> : happen if I "follow instructions on the download page" for the Windows
> : uninstaller?
> :
> : "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
> : news:ueDwRS8JKHA.5808@TK2MSFTNGP03.phx.gbl...
> : > Hi,
> : > You may have a corrupted installation of Flash.
> : >
> : > Start Internet Explorer without add-ons from:
> : > Right-click the IE icon on the desktop. Choose Start without add-ons.
> : > or
> : > Programs> Accessories> System tools> Internet Explorer (no add-ons)
> : >
> : > With add-ons disabled, see if you can go to
> : > http://kb2.adobe.com/cps/141/tn_14157.html to download the uninstaller
> for
> : > Windows.
> : >
> : > Save and run the uninstaller- follow the instructions on the download
> : > page.
> : >
> : > Restart and return to http://www.adobe.com/go/getflashplayer to
> install
> : > flash.
> : >
> : > Re-enable browser add-ons if they're still disabled.
> : >
> : > Hope this helps,
> : > Don
> : > [MS MVP- IE]
> : >
> : > "Laurel" <FakeMail@Hotmail.com> wrote in message
> : > news:Oj8scX3JKHA.4376@TK2MSFTNGP03.phx.gbl...
> : >> I'm running I.E. 7.0.5730.11. I don't know if this problem is I.E.
> or
> : > not,
> : >> but if not, could someone suggest where I could go?
> : >>
> : >> If I go to http://www.adobe.com and click anywhere on the window, the
> : > window
> : >> goes blank and an hourglass appears and that's the end of that.
> : > Originally
> : >> I thought it happened if I clicked on "contact" or "download," but I
> can
> : >> click right in the middle of the window and get the same thing. I go
> : >> away
> : >> for an hour or two and when I come back, same thing. I am able to
> click
> : > on
> : >> the X in the upper right corner, but then I get "the program is not
> : >> responding." When I do close it down I get a dialogue box asking me
> to
> : >> send Microsoft the info because "a non-responsive program, internet
> : >> explorer, was shut down". No other websites give me trouble. How can
> I
> : >> diagnose/fix this?
> : >>
> : >> I recently did uninstall a bunch of things I didn't recognize that
> : >> add/remove said were used "rarely." After I did it I discovered that
> : >> "rarely" meant "rarely within the last 30 days." Duh.
> : >>
> : >> tia
> : >> las
> : >
> :
> :
>
>

Blocked from a website

microsoft.public.internetexplorer.general