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ie8 crashes

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 08-23-2009
Mattias
 

Posts: n/a
ie8 crashes
ie8 crashes all the time, and in my process window i have like 29
iexplorer.exe processes at work but there is no ie8 windows opened?????...
and if u try to close one u just get a notise that ie8 opened a new window..
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  #2 (permalink)  
Old 08-23-2009
Don Varnau
 

Posts: n/a
Re: ie8 crashes
Hi,
Which version of Windows? (Including SP level- SP1,SP2,etc.)
Which version of Internet Explorer?
What third-party security suite/antivirus program is installed and running?
Is that program downloading updates automatically?

It's normal for IE8 to have additional processes running.
The additional IE processes are created to make Automatic Crash Recovery
possible.
See:
IEBlog IE8 and Reliability:
http://blogs.msdn.com/ie/archive/200...liability.aspx
IE8 Beta 1 Whitepapers - Release Automatic Crash Recovery:
http://code.msdn.microsoft.com/Relea...e leaseId=582

More:
Internet Explorer 8 Readiness Toolkit:
http://www.microsoft.com/windows/pro...ewFeatures.htm

But, these processes should close shortly after the IE window or tab is
closed. It's possible that a browser add-on is causing the crashes and
keeping those processes open.

First...
Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

928426- Internet Explorer 7 may exit immediately when it includes an add-on
http://support.microsoft.com/kb/928426

Windows Vista Help- Internet Explorer add-ons frequently asked questions:
http://windowshelp.microsoft.com/Win...f9b7e1033.mspx

Then...
With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

Useful for recovering stored passwords before you clear all stored login
data:
IE PassView- NirSoft:
http://www.nirsoft.net/utils/interne..._password.html

What a reset of IE settings will do:
Windows Vista Help- Reset Internet Explorer settings:
http://windowshelp.microsoft.com/Win...fe1771033.mspx

Hope this helps,
Don
[MS MVP- IE]


"Mattias" <Mattias@discussions.microsoft.com> wrote in message
news:6CFB6CAD-E6C0-4E38-81EF-B5849E4975E1@microsoft.com...
> ie8 crashes all the time, and in my process window i have like 29
> iexplorer.exe processes at work but there is no ie8 windows opened?????...
> and if u try to close one u just get a notise that ie8 opened a new

window..

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