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Can't download any files since installing IE8

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 08-22-2009
mo_rose67
 

Posts: n/a
Can't download any files since installing IE8
Why can't I download any files from either my e-mail or game websites? When
the download starts, it gets to 99% then stops and freezes my page. I really
need to be able to download files since I am starting college in two days.
Please help me to fix this problem ASAP.
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  #2 (permalink)  
Old 08-22-2009
Don Varnau
 

Posts: n/a
Re: Can't download any files since installing IE8
Hi,
Which version of Windows? (Including SP level- SP1,SP2,etc.)

1. Clear the Temporary Internet Files

2. Start Internet Explorer without add-ons from:
Right-click the IE icon on the desktop. Choose Start without add-ons.
or
Programs> Accessories> System tools> Internet Explorer (no add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

928426- Internet Explorer 7 may exit immediately when it includes an add-on
http://support.microsoft.com/kb/928426

Windows Vista Help- Internet Explorer add-ons frequently asked questions:
http://windowshelp.microsoft.com/Win...f9b7e1033.mspx

3. If the problem is not caused by an add-on, look for a third-party program
(antivirus, security suite, firewall)
as the cause.
936214- How to troubleshoot compatibility problems that affect IE7 in
Windows Vista:
http://support.microsoft.com/kb/936214 (Also applies to XP)

You may have to uninstall some programs, instead of merely disabling the
program, to diagnose and resolve this.
Removing McAfee may require a removal tool
http://service.mcafee.com/FAQDocumen...33&id=TS100507
Removing Norton/Symantec products completely will require the removal tool
http://service1.symantec.com/Support...=hho& src=hot
Zone Alarm may have to be uninstalled, instead of being disabled.

4. Third-party antivirus/antispyware programs should be disabled when
installing Internet Explorer. If they weren't you may have a corrupted
installation of IE8. Reinstalling with these programs disabled may be the
solution.

IEBlog IE7 Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
-
Hope this helps,
Don
[MS MVP- IE]

"mo_rose67" <mo_rose67@discussions.microsoft.com> wrote in message
news:0EA3E08B-CEEA-4332-853A-B15B65F7B9FC@microsoft.com...
> Why can't I download any files from either my e-mail or game websites?

When
> the download starts, it gets to 99% then stops and freezes my page. I

really
> need to be able to download files since I am starting college in two days.
> Please help me to fix this problem ASAP.


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