Internet Explorer HAs encountered a problem...

Every time I want to check my e mail from college or somestimes my bank
statements online, a box from Internet explorer pops up saying that Int
Expl.has found a problem.
Once I hit "Send Report " I get disconnected and if I try to get that page
again , the screen gets frozen.Then I have to re start my pc , but the
problem does not dissapear. What could be the happening? When I get the
system scanned with Norton , it does not find any virus.What should I do ???

Please I am starting classes next Monday 24 and will take on-line courses!!!

I have Windows hp Home Ed.
Norton Antivirus 2009
PC Dell
--
Anita

Hi,
Which version of Internet Explorer? Did the problems start just after
upgrading from IE7 to IE8 (if that was done?)

Which e-mail provider are you checking- web-based like gmail or yahoo or
e-mail provided by the college?

Has an antivirus program or security suite always been installed, running
and kept updated?

Don
[MS MVP- IE]

"Anita" <Juana@discussions.microsoft.com> wrote in message
news:411628FF-C09B-4AA4-BF7C-004DB9505DD8@microsoft.com...
> Every time I want to check my e mail from college or somestimes my bank
> statements online, a box from Internet explorer pops up saying that Int
> Expl.has found a problem.
> Once I hit "Send Report " I get disconnected and if I try to get that page
> again , the screen gets frozen.Then I have to re start my pc , but the
> problem does not dissapear. What could be the happening? When I get the
> system scanned with Norton , it does not find any virus.What should I do
???
>
> Please I am starting classes next Monday 24 and will take on-line
courses!!!
>
> I have Windows hp Home Ed.
> Norton Antivirus 2009
> PC Dell
> -
> Anita