You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
[Only use the Command
%windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
Programs! Ignore any "such and such may not work if..." prompts. Ignore
any references to Vista on the page.]
2a. Uninstall all toolbars and third-party Windows Themes (including Window
2b. Disable all Norton Add-ons, if applicable.
3. Reinstall IE7 EXACTLY per
<= Steps #1-8, #10 &
#11; take note of #12, then STOP!
IE7 will not be offered via Windows Update. You can download the installer
Save the installer to your desktop, do not Run it. Then double-click on the
saved file when you're ready to install IE7.
4. IMMEDIATELY go to http://windowsupdate.microsoft.com
and install any
critical updates offered (e.g., KB972260). If a "Root Certificates" update
is listed in the Optional category, install it to take full advantage of
IE7's additional security.
IEBlog : IE7 (Un)Installation and Anti-Malware Applications
IEBlog: IE and Windows XP Service Pack 3
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> I upgraded to ie7 by downloading the ie7 installation file from Microsoft
> website and running it. The installation went smoothly and finally it
> prompted to restart the computer, which I did. After the computer
> when I click on the ie icon in the Programs menu, it still launches ie6. I
> do not see any indication of ie7 in the Programs menu or the list of
> installed programs in the Add/Remove programs list in the control panel. I
> have Windows XP SP2 with automatic updates except SP3.