I suspect the behavior is due to Norton's and ZoneAlarm's real-time
protections running in the background when you installed IE8.
If you want, you can...
1. DIsable NAV and ZA then enable the Windows Firewall.
2. Uninstall IE8 & reboot twice.
[If I were you, I'd stop here & then get SP3 and all post-SP3 updates
installed before even thinking about reinstalling IE8!]
3. Repeat #1 above.
4. Reinstall IE8 & reboot twice.
Tips:
=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/int...ide-sites.aspx
NB: Save the installer to your desktop, do not Run it. When you're prepared
to install IE8, double-click on the saved file.
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]
=> Reboot twice after installing or uninstalling IE8, then check-in at
Windows Update and install any critical security updates offered.
=> For best chance of success with IE8, make certain that your anti-virus
application version, any anti-spyware applications (other than Defender),
and your third-party firewall (if any) are supported in IE8 before you
decide install it.
Aravaipa wrote:
> OK, I had time to try your other suggestions as follows:
>
> 1. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> Yes it does.
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>
> I reset IE settings and compatibility mode was still needed on the Windows
> Update website.
>
> 3. Does the behavior persist if you boot into Safe Mode with Networking?
>
> Yes, I went into safe mode w/networking and compatibility mode was still
> required on the Windows Update website.
>
> I'm open to further suggestions at this point. I appreciate your
> direction.
>
>
> "Aravaipa" wrote:
>
>> I appreciate your response. I’ve installed SP3 a couple times but I can
>> only start in safe mode after installing SP3 (and then uninstalling SP3).
>> I’ve gone through numerous fix procedures with no success. SP3 may not
>> compatible with my WLAN Adaptor which I’m looking into. Next I may try
>> removing the unsigned drivers or try a clean boot trouble-shoot
>> procedure.
>> That’s a problem for another thread. :-)
>>
>> It’s an Alienware ‘mobile desktop’…a nice machine but about 3 years old
>> now. I recently had to replace the motherboard. I don’t recall if any
>> AV
>> software was preinstalled when I bought it. Norton AV 2008 and Zone
>> Alarm
>> Pro were recently uninstalled (even using separate uninstall tools) and a
>> current version of Norton Internet Security 2009 was installed. It seems
>> to be running 5x5 now with the new motherboard and newly installed NIS
>> 2009.
>>
>> AdAware and Spybot Search and Destroy were uninstalled quite some time
>> ago
>> prior to IE8. I do have Defender installed.
>>
>> Its 'possible' Norton or Zone Alarm Pro were running when IE8 was
>> installed
>> but I generally shut those off when installing software. If either were
>> running and corrupted the IE8 install should I uninstall/reinstall IE8
>> making sure the firewall and AV are shutoff?
>>
>> I will try your other suggestions as time permits later this evening and
>> check back. I very much appreciate your time and expertise.
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> Why isn't SP3 installed yet?
>>>
>>> About IE7 & IE8 and Windows XP Service Pack 3
>>> http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx
>>>
>>> 1. Does the behavior persist if you start IE in No Add-ons mode? To
>>> start
>>> IE in No Add-ons mode:
>>>
>>> => Right-click on the blue IE desktop icon and select Start without
>>> Add-ons; or
>>>
>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>> Explorer (No add-ons).
>>>
>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>
>>> 3. Does the behavior persist if you boot into Safe Mode with Networking?
>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>
>>> 4a. What anti-virus application or security suite is installed, is your
>>> subscription current, and is it supported in IE8? What anti-spyware
>>> applications (other than Defender)? What third-party firewall (if any)?
>>> Were any of these applications running in the background when you
>>> installed IE8?
>>>
>>> 4b. Has a Norton or McAfee application ever been installed on this
>>> machine
>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>
>>> 5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do
>>> you
>>> have an available Restore Point which predates the install of IE8?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>> www.banthecheck.com
>>>
>>>
>>> Aravaipa wrote:
>>>> With my one machine running XP Pro, SP2 with IE8 the Windows Update web
>>>> site
>>>> (and certain other Microsoft web sites) 'require' the use of the
>>>> compatibility mode feature. With my other machine running XP Home,
>>>> SP3,
>>>> IE8
>>>> I have never 'needed' compatibility mode on the Windows Update web
>>>> site.
>>>> Why would any Microsoft web site appear as needing compatibility mode?
>>>> Is there some hidden setting that needs to be changed within IE8?
>>>>
>>>> I appreciate your time and expertise.
Linear Mode
