Try disabling add-ons. First ensure that all instances of IEXPLORE.EXE are
ended in Task Manager.
*** If you are running IE6: ***
Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK
Run IE6 now.
If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.
Disable all the add-ons. Enable third-party browser extensions in Internet
Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.
*** If you are running IE7 ***
Go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Try using the
browser and see if the same problem arises.
If the problem does not occur again, start IE7 normally, go to Tools >
Manage Add-ons and disable all the add-ons. Enable each add-on one at each
time, restart and see if the problem occurs again. Once it occurs again
after enabling an add-on, you have nailed the culprit.
(if the menu bar does not appear, hit the Alt key on the keyboard)
Singapore Computer Home Repair Service
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
"tutbylvasya" <firstname.lastname@example.org> wrote in message
> .NET Framework 3.5 SP1
> Operating System Windows Vista
> Operating System Language English
> PC ACER Extensa 5630g;
> OS Vista Ultimate 32-bit SP1;
> IE 7.0;//checked with version IE 8.0 as well - problem exists;
> Adobe reader 22.214.171.124;
> 1. Open IE, with google.com address;
> 2. search to pdf documents by query filetypedf;
> 3. In results window: click some link (can click 2 or 3 links as well) to
> pdf doc with button pushed Ctrl (it opens in new tab ) or Shift (opens in
> window) - it starts to download PDF doc and further opening it with Adobe
> Reader(as COM/ActiveX?);
> 4. In time IE loads and opens PDF document Move your mouse cursor on all
> screen width (my mouse is USB connected) on some stage when PDF doc opens
> user moves the mouse laptop hangs totally: cant change windows, cant use
> mouse/keyboard and more. Laptop doesnt start functioning after some time
> too/half hour/
> 5. I updated IE from 7.0 to 8.0 - problem existed;
> 6. I checked the same with FireFox - can't repeat this bug! now using
> FireFox instead IE.
> Actual Results
> laptop hangs and to start working i need shut it down by pushing power
> button for few seconds //power shutdown without software shutdown