Try disabling add-ons. First ensure that all instances of IEXPLORE.EXE are
ended in Task Manager.
*** If you are running IE6: ***
Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK
Run IE6 now.
If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.
Disable all the add-ons. Enable third-party browser extensions in Internet
Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.
*** If you are running IE7 ***
Go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Try using the
browser and see if the same problem arises.
If the problem does not occur again, start IE7 normally, go to Tools >
Manage Add-ons and disable all the add-ons. Enable each add-on one at each
time, restart and see if the problem occurs again. Once it occurs again
after enabling an add-on, you have nailed the culprit.
(if the menu bar does not appear, hit the Alt key on the keyboard)
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"tutbylvasya" <firstname.lastname@example.org> wrote in message
> .NET Framework 3.5 SP1
> Operating System Windows Vista
> Operating System Language English
> PC ACER Extensa 5630g;
> OS Vista Ultimate 32-bit SP1;
> IE 7.0;//checked with version IE 8.0 as well - problem exists;
> Adobe reader 18.104.22.168;
> 1. Open IE, with google.com address;
> 2. search to pdf documents by query filetypedf;
> 3. In results window: click some link (can click 2 or 3 links as well) to
> pdf doc with button pushed Ctrl (it opens in new tab ) or Shift (opens in
> window) - it starts to download PDF doc and further opening it with Adobe
> Reader(as COM/ActiveX?);
> 4. In time IE loads and opens PDF document Move your mouse cursor on all
> screen width (my mouse is USB connected) on some stage when PDF doc opens
> user moves the mouse laptop hangs totally: cant change windows, cant use
> mouse/keyboard and more. Laptop doesnt start functioning after some time
> too/half hour/
> 5. I updated IE from 7.0 to 8.0 - problem existed;
> 6. I checked the same with FireFox - can't repeat this bug! now using
> FireFox instead IE.
> Actual Results
> laptop hangs and to start working i need shut it down by pushing power
> button for few seconds //power shutdown without software shutdown