** Solution 1 **
Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).
Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.
If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'
** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK
** Otherwise **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
Singapore Computer Home Repair Service
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"John L" <JohnLenz@comcast.net> wrote in message
> Vista ultimate SP2
> When my wife closes IE8, she gets the message internet explorer has
> suddenly stopped working... It gives the resart IE8 and all open windows
> come back.
> What is the cause/fix of the original "stopped working" error so she can
> open/close IE8
> John Lenz