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IE8 "stops working" - restart on close

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 07-27-2009
John L
 

Posts: n/a
IE8 "stops working" - restart on close
Vista ultimate SP2
IE8

When my wife closes IE8, she gets the message internet explorer has suddenly
stopped working... It gives the resart IE8 and all open windows come back.

What is the cause/fix of the original "stopped working" error so she can
open/close IE8

THX

--

*****************
John Lenz
JohnLenz@comcast.net

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  #2 (permalink)  
Old 07-27-2009
VitasLoWang
 

Posts: n/a
RE: IE8 "stops working" - restart on close
you may try "reset internet explorer settings" in tools/internet
options/advanced

"John L" wrote:

> Vista ultimate SP2
> IE8
>
> When my wife closes IE8, she gets the message internet explorer has suddenly
> stopped working... It gives the resart IE8 and all open windows come back.
>
> What is the cause/fix of the original "stopped working" error so she can
> open/close IE8
>
> THX
>
> --
>
> *****************
> John Lenz
> JohnLenz@comcast.net
>

Reply With Quote
  #3 (permalink)  
Old 07-27-2009
Singapore Computer Service
 

Posts: n/a
Re: IE8 "stops working" - restart on close
Hello,

** Solution 1 **
Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).

Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.

If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'

** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK

** Otherwise **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/int...t/call-us.aspx

quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.


Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
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http://www.bootstrike.com/VHSVideoConvert/
"John L" <JohnLenz@comcast.net> wrote in message
news:10834279-C529-4072-B817-2C90830F0206@microsoft.com...
> Vista ultimate SP2
> IE8
>
> When my wife closes IE8, she gets the message internet explorer has
> suddenly stopped working... It gives the resart IE8 and all open windows
> come back.
>
> What is the cause/fix of the original "stopped working" error so she can
> open/close IE8
>
> THX
>
> --
>
> *****************
> John Lenz
> JohnLenz@comcast.net
>



Reply With Quote
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