Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.
1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer's (No Add-ons) Mode:
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
<= Read before using!
3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
have an available Restore Point which predates the install of IE8?
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> It took about 10 tries before Microsoft could successfully download IE8
> install it. Now, when I click on the desktop icon it just sits there,
> and does nothing for several minutes. Once it goes back to the default
> color; I.e. stops trying to load, if I click properties it says that it
> just accessed, although nothing was done. What should I check first?