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Trouble opening sites

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 07-25-2009
Daniel
 

Posts: n/a
Trouble opening sites
Hi

I have IE8 with XP SP3 with all updates, on some occasions when I click on a
link in a google search result, I get a download box asking if I want to
find or download the file, if I select find a page opens saying Microsoft
does not recognise the file.

As far as I know this has only happened since IE8, any ideas on fixing this
issue?

cheers

Daniel


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  #2 (permalink)  
Old 07-26-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Trouble opening sites
1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
have an available Restore Point which predates the install of IE8?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Daniel wrote:
> I have IE8 with XP SP3 with all updates, on some occasions when I click on
> a
> link in a google search result, I get a download box asking if I want to
> find or download the file, if I select find a page opens saying Microsoft
> does not recognise the file.
>
> As far as I know this has only happened since IE8, any ideas on fixing
> this
> issue?


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