IE7 will not Start

My windows 2003 server recently started acting up. First IE6 when I tried to
start it it would shutdown immediately. I upgraded to IE7 and the same thing
happens. I am also seeing the same issues with outlook express. If I create a
new user, and log in, it works fine. Can not find any evidence of malware.
Browser just stopped working. I have the latest service packs and hot fixes
installed. The event log jas the following:

Faulting application iexplore.exe, version 7.0.6000.16850, faulting module
unknown, version 0.0.0.0, fault address 0x10001a96.

Upgrading in hopes of fixing an existing problem is seldom a good idea.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Wave wrote:
> My windows 2003 server recently started acting up. First IE6 when I tried
> to
> start it it would shutdown immediately. I upgraded to IE7 and the same
> thing
> happens. I am also seeing the same issues with outlook express. If I
> create
> a new user, and log in, it works fine. Can not find any evidence of
> malware.
> Browser just stopped working. I have the latest service packs and hot
> fixes
> installed. The event log jas the following:
>
> Faulting application iexplore.exe, version 7.0.6000.16850, faulting module
> unknown, version 0.0.0.0, fault address 0x10001a96.

Hello,

Try running IE7 without any add-ons.

Go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Try using the
browser and see if the same problem arises.

If the problem does not occur again, start IE7 normally, go to Tools >
Manage Add-ons and disable all the add-ons. Enable each add-on one at each
time and see if the problem occurs again. Once it occurs again after
enabling an add-on, you have nailed the culprit.

(if the menu bar does not appear, hit the Alt key on the keyboard)

In most cases, most of the add-ons are not required. Disable those that you
don't need and you'll see a performance gain.


Regards,
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"Wave" <Wave@discussions.microsoft.com> wrote in message
news:4FFD98AF-E6A0-4D1F-BC08-52D3D052F019@microsoft.com...
> My windows 2003 server recently started acting up. First IE6 when I tried
> to
> start it it would shutdown immediately. I upgraded to IE7 and the same
> thing
> happens. I am also seeing the same issues with outlook express. If I
> create a
> new user, and log in, it works fine. Can not find any evidence of malware.
> Browser just stopped working. I have the latest service packs and hot
> fixes
> installed. The event log jas the following:
>
> Faulting application iexplore.exe, version 7.0.6000.16850, faulting module
> unknown, version 0.0.0.0, fault address 0x10001a96.