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IE8 Page load issue

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 07-24-2009
rclarue
 

Posts: n/a
IE8 Page load issue
While trying to access my student account information on my college website I
login It says page loading. Then at the bottem of IE it says DONE but the
page is white.

I use firefox it loads fine. I've reset IE8 back to default it did not fix
it. I installed java runtime and all the addons i can think of it didnt
help. I removed everything. Could anyone help me troubleshoot this issue.



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  #2 (permalink)  
Old 07-24-2009
aresdan
 

Posts: n/a
RE: IE8 Page load issue


"rclarue" wrote:

> While trying to access my student account information on my college website I
> login It says page loading. Then at the bottem of IE it says DONE but the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this issue.
>
>
>

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  #3 (permalink)  
Old 07-24-2009
aresdan
 

Posts: n/a
RE: IE8 Page load issue


"rclarue" wrote:

> While trying to access my student account information on my college website I
> login It says page loading. Then at the bottem of IE it says DONE but the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this issue.
>
>
>

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  #4 (permalink)  
Old 07-24-2009
Don Varnau
 

Posts: n/a
Re: IE8 Page load issue
Hi,
Does the Compatibility View button (broken page icon right side of the
Address Bar) help?
-
Don
[MS MVP- IE]

"rclarue" <rclarue@discussions.microsoft.com> wrote in message
news:FB9C111C-6441-4E8F-9ACF-C810748BF405@microsoft.com...
> While trying to access my student account information on my college

website I
> login It says page loading. Then at the bottem of IE it says DONE but

the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not

fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this

issue.

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  #5 (permalink)  
Old 07-24-2009
Singapore Computer Service
 

Posts: n/a
Re: IE8 Page load issue
Hello,

Post the address of the page so that we can check for you.

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"rclarue" <rclarue@discussions.microsoft.com> wrote in message
news:FB9C111C-6441-4E8F-9ACF-C810748BF405@microsoft.com...
> While trying to access my student account information on my college
> website I
> login It says page loading. Then at the bottem of IE it says DONE but
> the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not
> fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this
> issue.
>
>
>



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  #6 (permalink)  
Old 07-24-2009
rclarue
 

Posts: n/a
RE: IE8 Page load issue
https://pgweb.ivytech.edu/enduser/web/login.jsp

That page will load fine...its after you enter your username and password
and click enter...the next page wont load it says done but its white. I
tried clicking compatible view but after i do so it logs me out and takes me
back to the login screen. If i log back in another pop up opens up loading
the page but just another white screen that says done. Im not sure if the
reason compat view isnt working is because the page loads in a popup or not.

"rclarue" wrote:

> While trying to access my student account information on my college website I
> login It says page loading. Then at the bottem of IE it says DONE but the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this issue.
>
>
>

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  #7 (permalink)  
Old 07-24-2009
Singapore Computer Service
 

Posts: n/a
Re: IE8 Page load issue
Hello,

Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager.

Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.

If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'

Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/int...t/call-us.aspx

quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.

end quote



Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"rclarue" <rclarue@discussions.microsoft.com> wrote in message
news:26AE012C-E58E-4295-B749-85C646A6A4B6@microsoft.com...
> https://pgweb.ivytech.edu/enduser/web/login.jsp
>
> That page will load fine...its after you enter your username and password
> and click enter...the next page wont load it says done but its white. I
> tried clicking compatible view but after i do so it logs me out and takes
> me
> back to the login screen. If i log back in another pop up opens up
> loading
> the page but just another white screen that says done. Im not sure if the
> reason compat view isnt working is because the page loads in a popup or
> not.
>
> "rclarue" wrote:
>
>> While trying to access my student account information on my college
>> website I
>> login It says page loading. Then at the bottem of IE it says DONE but
>> the
>> page is white.
>>
>> I use firefox it loads fine. I've reset IE8 back to default it did not
>> fix
>> it. I installed java runtime and all the addons i can think of it didnt
>> help. I removed everything. Could anyone help me troubleshoot this
>> issue.
>>
>>
>>



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  #8 (permalink)  
Old 07-24-2009
rclarue
 

Posts: n/a
RE: IE8 Page load issue
it loaded, now i just gotta find which addon was stopping the page from being
displayed.

Thank you

"rclarue" wrote:

> While trying to access my student account information on my college website I
> login It says page loading. Then at the bottem of IE it says DONE but the
> page is white.
>
> I use firefox it loads fine. I've reset IE8 back to default it did not fix
> it. I installed java runtime and all the addons i can think of it didnt
> help. I removed everything. Could anyone help me troubleshoot this issue.
>
>
>

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  #9 (permalink)  
Old 07-24-2009
Robert Aldwinckle
 

Posts: n/a
Re: IE8 Page load issue

"rclarue" <rclarue@discussions.microsoft.com> wrote in message news:26AE012C-E58E-4295-B749-85C646A6A4B6@microsoft.com...
> https://pgweb.ivytech.edu/enduser/web/login.jsp
>
> That page will load fine...its after you enter your username and password
> and click enter...


> the next page wont load it says done but its white.


First page says

<quote>
JavaScript must be enabled.
</quote>

so you could get your "white" symptom if that second page
needs to go somewhere. Use View Source (Alt-V,c) to find out.

Also, the first page has an E-mail link for support. Have you tried that?


Good luck

Robert Aldwinckle
---


> I tried clicking compatible view but after i do so it logs me out and takes me
> back to the login screen. If i log back in another pop up opens up loading
> the page but just another white screen that says done. Im not sure if the
> reason compat view isnt working is because the page loads in a popup or not.
>
> "rclarue" wrote:
>
>> While trying to access my student account information on my college website I
>> login It says page loading. Then at the bottem of IE it says DONE but the
>> page is white.
>>
>> I use firefox it loads fine. I've reset IE8 back to default it did not fix
>> it. I installed java runtime and all the addons i can think of it didnt
>> help. I removed everything. Could anyone help me troubleshoot this issue.
>>
>>
>>



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