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IE 8 Netilla Thin Service connection lost

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 07-23-2009
Surjeet Gill
 

Posts: n/a
IE 8 Netilla Thin Service connection lost
Using IE8 I am unable to authenticate when trying to launch a Netilla
thin client.

The error message that I recieve is as follows:

Netilla Thin Service connection lost
The connection to the Netilla Thin Service has been lost. The error reported
was:

Unable to connect: Security is enabled on the server, but the client
Security Pack is missing.

To reconnect, we suggest you restart your web browser and try logging into
Netilla again.

If problems persist, contact a Netilla Administrator.

Does anyone know a way around this?

--
Many Thanks
Surjeet Gill
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  #2 (permalink)  
Old 07-24-2009
Donald Anadell
 

Posts: n/a
Re: IE 8 Netilla Thin Service connection lost

"Surjeet Gill" <SurjeetGill@discussions.microsoft.com> wrote in message
news:1AC1FC2B-E110-4FB8-9D47-FFD5D90E9B92@microsoft.com...
> Using IE8 I am unable to authenticate when trying to launch a Netilla
> thin client.
>
> The error message that I recieve is as follows:
>
> Netilla Thin Service connection lost
> The connection to the Netilla Thin Service has been lost. The error
> reported
> was:
>
> Unable to connect: Security is enabled on the server, but the client
> Security Pack is missing.
>
> To reconnect, we suggest you restart your web browser and try logging into
> Netilla again.
>
> If problems persist, contact a Netilla Administrator.
>
> Does anyone know a way around this?


http://www.archelp.co.uk/known.htm

<Quote>
5. Internet Explorer 8 (IE8)

The current version of Netilla does not support IE8 and we do not recommend
upgrading to this version if you wish to use Netilla. However, for those who
have already upgraded to IE8 the following workarounds have been successful
for some people

1) After the initial install of IE 8 it may be necessary to reboot your PC a
couple of times and/or reinstall Java before it will work with Netilla.
2) When accessing Netilla from IE 8 choose the new 'Compatibility View'
button next to the Refresh button on the Address Bar.
</Quote>

Good luck,

Donald Anadell


>
> --
> Many Thanks
> Surjeet Gill



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