Thank you so much for your suggestions. I will do what I can and
let you know how it comes out.
Janice
"Donald Anadell" <danadell@nospamersmikrotec.com> wrote in message
news:%23N6bu63CKHA.1540@TK2MSFTNGP02.phx.gbl...
:
: "granjan" <me@nowhere.com> wrote in message
: news:Ohz5A9xCKHA.1340@TK2MSFTNGP05.phx.gbl...
: >
: > "Donald Anadell" <danadell@nospamersmikrotec.com> wrote in
message
: > news:%23rel2fwCKHA.5068@TK2MSFTNGP03.phx.gbl...
: > :
: > : "granjan" <me@nowhere.com> wrote in message
: > : news:%23M6RNmvCKHA.4168@TK2MSFTNGP05.phx.gbl...
: > :
: > : >I have been trying to watch a missed episode of a tv show but
: > : > cannot.
: > :
: > : And what happens when you do try to view the TV show?
: >
: > It appears to be loading, the viewer appears but the controls
are
: > all grayed out. On the status bar at bottom of page there is
the
: > yellow triangle with exclamation and it says 'error on page'.
: > :
: > : > I have IE8 now but even with IE7 I could not.
: > :
: > : You would have been better served getting this resolved while
you
: > still had
: > : IE7 installed, upgrading to try and resolve an issue is seldom
a
: > good idea.
: >
: > I didn't upgrade on purpose...it was done with automatic
update.
: > I had been putting it off for a long time, but I missed it in
the
: > list.
: > :
: > : > I can watch
: > : > it with Firefox though.
: > :
: > : Apples and Oranges! Firefox uses plugins whereas IE uses
ActiveX
: > Controls.
: > :
: > : > I am assuming that it is a setting
: > : > somewhere that makes a difference but I can't figure out
what it
: > : > would be.
: > :
: > : Do you have ActiveX and Plugins enabled in the Internet Zone?
: > Yes
: >
: > : > I have WindowsXP SP3 fully updated.
: > :
: > : Assuming that this TV program is a Flash Video, do you have
the
: > Flash Player
: > : installed and is it working on other sites that contain Flash
: > content?
: > I'm not sure what kind of player it used but yes I have the
Flash
: > player installed and it works on other sites.
: > :
: > : > Any ideas?
: > :
: > : Some more details about your issue would be helpful. Such as:
: > :
: > : What happens when you try to view the TV show with IE8(Error
: > messages,
: > : Prompts, Alert boxes)?
: > : What is the Media Type for the TV show, Flash video, Windows
: > Video,
: > : Quicktime movie...etc?
: > :
: > : If you don't know any of the information above, then post a
link
: > to the TV
: > : Show in question so that other can try to reproduce your
problem.
: >
: > Here is the link:
: >
http://www.mylifetime.com/on-tv/show...ull%20Episodes
: > I was trying to watch Season 3, episode 7.
:
: The site requires that the Adobe Flash Player be installed and
working
: properly in order to view the video file in your link.
:
: Here are three possible solutions for resolving your problem, work
them in
: order 1 thru 3.
:
: Note: If you are uncomfortable performing any of the Steps in
Solution 1 or
: Solution 2, then move directly to Solution 3.
:
: Solution 1
:
: Manual Uninstall||Reinstall of Flash Player
:
: Download the following two files and save them to your Desktop
:
:
http://download.macromedia.com/pub/f...ash_player.exe
:
http://www.macromedia.com/go/full_flashplayer_win_ie
:
: Now disconnect from the Internet and temporarily disable any
Real-Time
: Secruity Application(s) running in the background on your machine.
: Now run the Uninstaller file from the Desktop to completely remove
the Flash
: Player from your System.
: Now run the Installer file from the Desktop to reinstall the
latest version
: of the Flash Player.
:
: Test the results, if no joy move on to possible Solution 2.
:
: Solution 2
:
: Registry Permission problems
:
: It's possible that you have a Registry Permissions problem that is
: preventing the Flash Player from installing properly. Follow the
directions
: at the following Adobe site for resetting your Registry
Permissions:
:
:
http://kb2.adobe.com/cps/494/cpsid_49419.html
:
: After completing steps 1 thru 8 for fixing your registry
permissions, the go
: back to and follow the steps in Solution 1.
:
: Test your results, if no joy the move to possible Solution 3.
:
: Solution 3
:
: Adobe offers free email support(via a Web Case) for Flash Player
: installation problems, you might turn there next:
:
: 1. Go to the Adobe Support Portal:
:
http://www.adobe.com/go/supportportal/
:
: 2. When you get to the Support Portal page, click on the Button
that says:
: "Create an Account"
:
: 3. Once you've created an account with Adobe and you're logged in
to that
: Account, at the bottom of the page use the selector to select:
: "Installation Help"
:
: 4. In the 'Choose product' category put a tick in the radial next
to:
: "Additional products"
:
: 5. From the selection menu select:
: "Adobe Flash Player"
:
: 6. Now click the button that says "Continue"
:
: You will taken to a page entitled:
: "Create a support case"
:
: 7. Here you can type your support request and send it to Adobe
:
:
:
: Good luck,
:
: Donald Anadell
:
: > :
: > : Good luck,
: > :
: > : Donald Anadell
: > :
: > :
: > :
: > : > Thanks
: > : > Janice
: > : >
: > : >
: > :
: > :
: >
: >
:
: