Is the problem only with DOC attachments or all attachments?
Have you installed IE8?
What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)"
listed in Installed Updates?
Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?
If you do the following, does the behavior persist?
=> Start | All Programs | right-click on Windows Mail | select Properties
| Start in <=delete the value here (leaving it empty/blank) & OK your way
NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> I am experiencing problems opening a word attachment, when i click on the
> attachment to open it nothing happens, I have tried to save it and then
> it and won't let me save it. I get the error message, Command failed to
> execute. I have plenty of memory free and am baffled as to what it could
> Please can someone help me?