1. With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
Useful for recovering stored passwords before you clear all stored login
IE PassView- NirSoft:
What a reset of IE settings will do:
Windows Vista Help- Reset Internet Explorer settings:
2. You may have an incompatible browser add-on installed. (Also covered in
For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
928426- Internet Explorer 7 may exit immediately when it includes an add-on
Problem: Crashes or hangs
3. If the problem is not caused by an add-on, look for a third-party program
as the cause.
936214- How to troubleshoot compatibility problems that affect IE7 in
(Also applies to XP)
4. Third-party antivirus/antispyware programs should be disabled when
installing Internet Explorer. If they weren't you may have a corrupted
installation of IE8. Reinstalling with these programs disabled may be the
IEBlog IE7 Installation and Anti-Malware Applications:
If some part of this advice helps with IE8 on XP, but not on Windows 7
Windows 7 Beta Support Forums:
Hope this helps,
[MS MVP- IE]
"rystrom" <firstname.lastname@example.org> wrote in message
> Ever since I installed IE8 on my 2 computers (One running Windows XP SP2
> with IE8 and one running Windows 7 with IE8) I am frequently getting
> "Internet Explorer cannot display the webpage" when I click a link or open
> for the first time.
> I have set my home page to Google.com and every time I open explorer I am
> presented with the "Internet Explorer cannot display the webpage" page. Of
> course if I hit F5 the page loads after the first or second time.
> This also constantly happens when clicking links that opens up a new tab
> browser window. Clicking F5 loads the page. If I click "diagnose network"
> course no error is detected
> I am using these 2 computers in 2 different locations so network issue
> cannot be the problem and it started once upgrading to IE8 on the XP
> and has always been there on the Windows 7 machine.
> Suggestions welcome as I never experienced this with IE7 and it is
> to get frustrating.