This problem is not that new and not confined to IE8. I did a clean install
from XP SP2 mirror files provided with the machine in May 2007. I ran into a
problem with OFFICE 2003 help files displaying wrong color. The problem
seemed to be hyperlinks in help diplaying as very light green on white. At
first sight it looks like a blank screen. I tried adjusting explorer color
settings but it did not seem to shift the problem and just made things worse.
I had the BLACK tool bars in IE8 on 11th July. I cleared it by removing IE8
and revert to IE7. Windows then tried to sneak IE8 back on through automatic
update. IE7 worked OK and the update to IE* was OK on 11 July. THIS MORNING
(15 July) THE BLACK BARS ARE BACK but OFFICE colors appeared to be OK. I am
now back on IE7 and have dug out my copy of IE6 just oin case. I have heard
rumours of a virus that buggers up color settings but I can't find the
Norton/Symantec chat site.
Full system virus scan with NIS 2009 is not finding anything except the
usual tracking cookies.
We need Microsoft to accept that there is a problem and then come up with an
answer before all their business customers start getting pissed off.
"Singapore Computer Service" wrote:
> Free Microsoft Phone Support for IE8 (see under 'for consumers')
> Free phone support for Internet Explorer 8 is limited to installation,
> set-up and usage only. Advanced issues are not supported. Advanced issues
> include problems that are associated with software and hardware development,
> network connectivity, server-based technologies, and business-critical
> end quote
> If you find the solution, post back so that it can help others who have the
> same problem.
> Singapore Computer Home Repair Service
> Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
> "PaulB" <PaulB@discussions.microsoft.com> wrote in message
> > Hi Bernard
> > I have this problem on two PCs here too - so you are NOT alone. It seems
> > to
> > happen to me after I have had IE8 open and closed a few times. A reboot
> > clears it ... but then why do you have to reboot at all, or degrade your
> > options?? Microsoft should make this thing WORK!
> > Have you lodged a Help Desk request? I know they want to charge $59 ...
> > if
> > they solve it, but I dont think this is something that is PERSONAL to you
> > or
> > I. It is almost like the (bad) old days of MS DOS 4 and 5 when TSRs
> > (Terminate Stay Resident) bits of program plugged up RAM.
> > Good luck and feel free to quote my entry to Microsoft. I have found when
> > they know it is NOT you or your PC they WILL waive the $59 fee (very
> > gracious
> > of them I am sure!!).
> > Paul
> > "Bernhard Fischer" wrote:
> >> Singapore Computer Service schrieb:
> >> > from
> >> > http://groups.google.com/group/micro...bfe63aa06c04db
> >> Thanks for the procedure. Unfortunately it doesn't solve the problem on
> >> my pc but your link to the discussion shows me that I'm not alone with
> >> that problem.
> >> Regards,
> >> Bernhard