[Crosspost to IE General]
You should have (1) disabled Avira AntiVir, (2) de-Immunized Spybot
(anyway), and (3) disabled both Spybot SDHelper and Tea Timer (if enabled)
prior to attempting to install IE8, Robert.
HOW TO solve IE8 installation problems
No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/de...px?&prid=13043
My personal recommendations include:
=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
NB: Save the installer to your desktop, do not Run it. When you're prepared
to install IE8, double-click on the saved file.
[The 'Run as Administrator' tip you may have seen in other posts of mine
only applies to Vista!]
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
=> Reboot twice after installing or uninstalling IE8, then check-in at
Windows Update and install any critical security updates offered.
=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have
> Avira free antivirus version, Windows firewall, Spybot and Hive
> Cleanup with IE7.
> Recently, I tried installing IE8 to my computer. I have no third party
> toolbars, and checked that I had KB969897 installed so that my Spybot
> immunizartion would be able to run without conflicting with IE8. I
> made a System Restore Point before proceding and checked that my
> Windows firewall was enabled before disabling my antivirus.
> I downloaded IE8 from here:
> and saved it to my desktop. I then right clicked it to run as
> Adminisrator but when I did so it gave my computer name/my name. This
> didn't seem odd as I'm running the computer as administrator (I've
> tried numerous times to create a user account with no success).
> However when I clicked ok it said access is denied.