There is a very good chance that you are seeing the effects of a hijackware
infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30
or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
davidnewt wrote:
> I have a strange problem about Internet Explorer 7 and 8. The IE7 could
> not display any webpages and gave an error message as "Web page can not
> be displayed". I checked the internet connection and it seems that the
> connection works fine since I can ping to all websites such as
> 'www.yahoo.com' (http://www.yahoo.com), 'www.microsoft.com'
> (http://www.microsoft.com) etc. I ungraded the IE7 to IE8 and also
> upgraded the Windows XP service packge 2 to service pack 3, then, the
> IE8 worked for one day and then, the same problem come out again. I also
> tried to use Firefox, but Firefox have the same problem: only a blank
> page shows in Firefox. I tried to follow MS Knowledge Book to fix the
> problem, which tells me to register several dlls, but it seems that the
> MShtml.dll can not be registered. I don't know if this causes the
> problem. I am using Norton Security on this machine. I tried to disable
> Norton, but the problem is the same. Can anybody know if there is a
> solution for this? Is it going to help if I uninstall IE8 and go back to
> IE6? Thanks a lot in advance.