IE7 Hangs when saving .mht

While you may think IE7's working OK, I can guarantee you that it isn't.
See...

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed
http://support.microsoft.com/kb/917964

Having done the Repair Install without having first uninstalled IE7 (which,
chances are, you wouldn't have been able to do without first uninstalling
WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
very much doubt you're able to reach or use Windows Update and that the
computer is fully patched.)

Your only recourse now is to backup your personal data then do a format &
clean install of Windows. Please note that another Repair Install (AKA
in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Best of luck & I wish I had better news for you this glorious Sunday
afternoon!
--
~PA Bear


GettingByOk wrote:e
> By default, yes. You assume correctly that my system shipped w/ IE6. I
> installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> all. Seems IE7 left pieces around that stopped IE6 from working thru
> Repair
> Install.
>
> Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> I
> could get online again. That's what I've been running since, and keeping
> Updates current.
>
> "PA Bear [MS MVP]" wrote:
>> Was IE7 still installed when you did the Repair Install?
>>
>> GettingByOk wrote:
>>> Thanks. See replies below.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>>>> when posting to this newsgroup.
>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
>>> it
>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>> Repair
>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>> could
>>> get online again.
>>>>
>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>
>>> The behavior is very intermittent. It might repeat the same day or take
>>> several weeks to happen again. After I restart IE, go to the same page
>>> and
>>> save as .mht it works every time so far.
>>>
>>> To start
>>>> IE in No Add-ons mode:
>>>>
>>>> => Right-click on the blue IE desktop icon and select Start without
>>>> Add-ons; or
>>>>
>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>> Explorer (No add-ons).
>>>>
>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>
>>> Will read this, but again it's a very intermittent problem.
>>>
>>>>
>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>> Networking?
>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>
>>>
>>> Intermittent. Cannot reproduce problem at will.
>>>
>>>> 4. What anti-virus application or security suite is installed, is your
>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>> applications (other than Defender)? What third-party firewall (if
>>>> any)?
>>>>
>>>
>>> McAfee Security Center
>>>
>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>> machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>
>>> McAfee Security Center
>>>
>>>> 6. Is your computer fully-patched at Windows Update?
>>>
>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
>>> my
>>> computer as explained above.
>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>> GettingByOk wrote:
>>>>> Hi,
>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>>>> Cancel
>>>>> button does nothing. When I kill the session in Task Manager it say
>>>>> "Unable
>>>>> to Terminate because it's waiting for a response from you."
>>>>>
>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>> dialogue
>>>>> box.
>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>> window
>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>> windows.
>>>>> What's going on? is there a fix for this problem?

PA Bear,

Thanks a million. To certainly, and also to Don Varnau. Mr. Aldwinckle is
one of the reasons Microsoft gets an undeserved bad reputation for service,
but the two of you are gold. You really are.

There was no way to avoid doing things the way I did. Installing SP3 had me
blue-screened even in Safe mode. I'd even upgraded my old computer to SP3
already with no problem.

I did all the due diligence I could, including a test install on a less
important machine. The key difference is that my new computer is RAID 0 and
my old computer has two SATA ports and is non-RAID.

Wiping out my data and applications with a clean reformat/reinstall was my
only other option for my new computer and that just didn't make sense if I
could avoid doing it.

The Repair Install worked fine except, according to your note, it didn't
uninstall IE7. The only discernible problems I have now are:
---This occasional intermittent hang while trying to save .mht files
---Having to use Low for my Privacy level on certain sites like this one,
StatCounter.com and Google Analytics because they claim my browser is
rejecting cookies when it's set to Medium.

I can live with that, I guess. It's better than reformatting my RAID 0
config. I was doubtful anything could be done about the hangs but it was
worth asking!

Thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> While you may think IE7's working OK, I can guarantee you that it isn't.
> See...
>
> How to perform a repair installation of Windows XP if a later version of
> Internet Explorer is installed
> http://support.microsoft.com/kb/917964
>
> Having done the Repair Install without having first uninstalled IE7 (which,
> chances are, you wouldn't have been able to do without first uninstalling
> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
> very much doubt you're able to reach or use Windows Update and that the
> computer is fully patched.)
>
> Your only recourse now is to backup your personal data then do a format &
> clean install of Windows. Please note that another Repair Install (AKA
> in-place upgrade) will NOT fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network and before using a USB key that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Best of luck & I wish I had better news for you this glorious Sunday
> afternoon!
> --
> ~PA Bear
>
>
> GettingByOk wrote:e
> > By default, yes. You assume correctly that my system shipped w/ IE6. I
> > installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> > all. Seems IE7 left pieces around that stopped IE6 from working thru
> > Repair
> > Install.
> >
> > Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> > I
> > could get online again. That's what I've been running since, and keeping
> > Updates current.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Was IE7 still installed when you did the Repair Install?
> >>
> >> GettingByOk wrote:
> >>> Thanks. See replies below.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >>>> when posting to this newsgroup.
> >>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>> it
> >>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>> Repair
> >>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>> could
> >>> get online again.
> >>>>
> >>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>
> >>> The behavior is very intermittent. It might repeat the same day or take
> >>> several weeks to happen again. After I restart IE, go to the same page
> >>> and
> >>> save as .mht it works every time so far.
> >>>
> >>> To start
> >>>> IE in No Add-ons mode:
> >>>>
> >>>> => Right-click on the blue IE desktop icon and select Start without
> >>>> Add-ons; or
> >>>>
> >>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>> Explorer (No add-ons).
> >>>>
> >>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>
> >>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> >>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>
> >>> Will read this, but again it's a very intermittent problem.
> >>>
> >>>>
> >>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>> Networking?
> >>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>
> >>>
> >>> Intermittent. Cannot reproduce problem at will.
> >>>
> >>>> 4. What anti-virus application or security suite is installed, is your
> >>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>> applications (other than Defender)? What third-party firewall (if
> >>>> any)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>> machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 6. Is your computer fully-patched at Windows Update?
> >>>
> >>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>> my
> >>> computer as explained above.
> >>>
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Hi,
> >>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>> Cancel
> >>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>> "Unable
> >>>>> to Terminate because it's waiting for a response from you."
> >>>>>
> >>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>> dialogue
> >>>>> box.
> >>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>> window
> >>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>> windows.
> >>>>> What's going on? is there a fix for this problem?
>
>

.....and I am perfectly able to do Windows Updates. I do them regularly. I
installed all of the most recent patches except the .Net upgrade IE8, both of
which I voluntarily decided not to install. But the rest of the patches
installed just fine.

So this is a minor but annoying problem, but not nearly as annoying as
reinstalling my entire computer again!!!

Cheers and thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> While you may think IE7's working OK, I can guarantee you that it isn't.
> See...
>
> How to perform a repair installation of Windows XP if a later version of
> Internet Explorer is installed
> http://support.microsoft.com/kb/917964
>
> Having done the Repair Install without having first uninstalled IE7 (which,
> chances are, you wouldn't have been able to do without first uninstalling
> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
> very much doubt you're able to reach or use Windows Update and that the
> computer is fully patched.)
>
> Your only recourse now is to backup your personal data then do a format &
> clean install of Windows. Please note that another Repair Install (AKA
> in-place upgrade) will NOT fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network and before using a USB key that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Best of luck & I wish I had better news for you this glorious Sunday
> afternoon!
> --
> ~PA Bear
>
>
> GettingByOk wrote:e
> > By default, yes. You assume correctly that my system shipped w/ IE6. I
> > installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> > all. Seems IE7 left pieces around that stopped IE6 from working thru
> > Repair
> > Install.
> >
> > Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> > I
> > could get online again. That's what I've been running since, and keeping
> > Updates current.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Was IE7 still installed when you did the Repair Install?
> >>
> >> GettingByOk wrote:
> >>> Thanks. See replies below.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >>>> when posting to this newsgroup.
> >>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>> it
> >>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>> Repair
> >>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>> could
> >>> get online again.
> >>>>
> >>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>
> >>> The behavior is very intermittent. It might repeat the same day or take
> >>> several weeks to happen again. After I restart IE, go to the same page
> >>> and
> >>> save as .mht it works every time so far.
> >>>
> >>> To start
> >>>> IE in No Add-ons mode:
> >>>>
> >>>> => Right-click on the blue IE desktop icon and select Start without
> >>>> Add-ons; or
> >>>>
> >>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>> Explorer (No add-ons).
> >>>>
> >>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>
> >>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> >>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>
> >>> Will read this, but again it's a very intermittent problem.
> >>>
> >>>>
> >>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>> Networking?
> >>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>
> >>>
> >>> Intermittent. Cannot reproduce problem at will.
> >>>
> >>>> 4. What anti-virus application or security suite is installed, is your
> >>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>> applications (other than Defender)? What third-party firewall (if
> >>>> any)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>> machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 6. Is your computer fully-patched at Windows Update?
> >>>
> >>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>> my
> >>> computer as explained above.
> >>>
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Hi,
> >>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>> Cancel
> >>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>> "Unable
> >>>>> to Terminate because it's waiting for a response from you."
> >>>>>
> >>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>> dialogue
> >>>>> box.
> >>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>> window
> >>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>> windows.
> >>>>> What's going on? is there a fix for this problem?
>
>

I wouldn't trust the computer myself, Robert, without doing a "wipe and
reload." KB917964 really doesn't get into the nitty-gritty of the
consequences of what you did, except for this somewhat mild statement in the
Introduction:

<QP>
Before you perform a repair installation of Windows XP, you must uninstall
any later version of Internet Explorer. If you do not uninstall the later
version of Internet Explorer in this situation, Internet Explorer will no
longer work after the repair installation of Windows XP is completed.
Specifically, the repair installation does not restore earlier versions of
the files in the Program Files\Internet Explorer folder. Therefore, the
later version files for Internet Explorer will be incompatible with the
Internet Explorer 6 files that are installed in the Windows\System32 folder
when you repair the Windows XP installation.
</QP>

And truth be told, the More Information section contains some "fuzzy logic"
IMHO. That being said, you shouldn't ignore its suggestions.

Best of luck.


GettingByOk wrote:
> ....and I am perfectly able to do Windows Updates. I do them regularly. I
> installed all of the most recent patches except the .Net upgrade IE8, both
> of which I voluntarily decided not to install. But the rest of the patches
> installed just fine.
>
> So this is a minor but annoying problem, but not nearly as annoying as
> reinstalling my entire computer again!!!
>
> Cheers and thanks again,
> Robert
>
> "PA Bear [MS MVP]" wrote:
>
>> While you may think IE7's working OK, I can guarantee you that it isn't.
>> See...
>>
>> How to perform a repair installation of Windows XP if a later version of
>> Internet Explorer is installed
>> http://support.microsoft.com/kb/917964
>>
>> Having done the Repair Install without having first uninstalled IE7
>> (which,
>> chances are, you wouldn't have been able to do without first uninstalling
>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
>> IE6 probably wasn't working and why you couldn't install IE7 directly.
>> (I'd very much doubt you're able to reach or use Windows Update and that
>> the computer is fully patched.)
>>
>> Your only recourse now is to backup your personal data then do a format &
>> clean install of Windows. Please note that another Repair Install (AKA
>> in-place upgrade) will NOT fix this!
>>
>> After the clean install, you'll have the equivalent of a "new computer"
>> so
>> take care of everything on the following page before otherwise connecting
>> the machine to the internet or a network and before using a USB key that
>> isn't brand-new or hasn't been freshly formatted:
>>
>> 5 steps to help protect your new computer before you go online
>> http://www.microsoft.com/protect/com...nced/xppc.mspx
>>
>> Best of luck & I wish I had better news for you this glorious Sunday
>> afternoon!
>> --
>> ~PA Bear
>>
>>
>> GettingByOk wrote:e
>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
>>> at
>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
>>> Repair
>>> Install.
>>>
>>> Thankfully I had IE7 downloaded on another computer and reinstalled IE7
>>> so
>>> I
>>> could get online again. That's what I've been running since, and keeping
>>> Updates current.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Was IE7 still installed when you did the Repair Install?
>>>>
>>>> GettingByOk wrote:
>>>>> Thanks. See replies below.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>> SP2)
>>>>>> when posting to this newsgroup.
>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
>>>>> it
>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>>>> Repair
>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>>>> could
>>>>> get online again.
>>>>>>
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>
>>>>> The behavior is very intermittent. It might repeat the same day or
>>>>> take
>>>>> several weeks to happen again. After I restart IE, go to the same
>>>>> page
>>>>> and
>>>>> save as .mht it works every time so far.
>>>>>
>>>>> To start
>>>>>> IE in No Add-ons mode:
>>>>>>
>>>>>> => Right-click on the blue IE desktop icon and select Start
>>>>>> without
>>>>>> Add-ons; or
>>>>>>
>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>> Explorer (No add-ons).
>>>>>>
>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>
>>>>> Will read this, but again it's a very intermittent problem.
>>>>>
>>>>>>
>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>>>> Networking?
>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>>>
>>>>>
>>>>> Intermittent. Cannot reproduce problem at will.
>>>>>
>>>>>> 4. What anti-virus application or security suite is installed, is
>>>>>> your
>>>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>> any)?
>>>>>>
>>>>>
>>>>> McAfee Security Center
>>>>>
>>>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>>
>>>>> McAfee Security Center
>>>>>
>>>>>> 6. Is your computer fully-patched at Windows Update?
>>>>>
>>>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
>>>>> my
>>>>> computer as explained above.
>>>>>
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>
>>>>>> GettingByOk wrote:
>>>>>>> Hi,
>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>>>>>> Cancel
>>>>>>> button does nothing. When I kill the session in Task Manager it say
>>>>>>> "Unable
>>>>>>> to Terminate because it's waiting for a response from you."
>>>>>>>
>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>>>> dialogue
>>>>>>> box.
>>>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>>>> window
>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>>>> windows.
>>>>>>> What's going on? is there a fix for this problem?

I understand and will read up on that note. My computer's been working for
about a year or more after that incident, seems to take all the updates ok,
installs and runs new programs and plug-ins ok, plus I have my data and apps
backed up on my old computer and I'll be buying a new computer in a couple of
mos hopefully.

Honestly this and the cookie thing are the only problems I've had since
then. A wipe and reinstall of everything would take almost a whole weekend,
easily, plus untold time getting my environment back to normal again. Took an
entire Saturday just to do a repair install. Then days or more of tuning and
environment reconstituting.

So I'll see if those notes can give me some non-wipe advice but I think I'm
ok overall - I hope!

Thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> I wouldn't trust the computer myself, Robert, without doing a "wipe and
> reload." KB917964 really doesn't get into the nitty-gritty of the
> consequences of what you did, except for this somewhat mild statement in the
> Introduction:
>
> <QP>
> Before you perform a repair installation of Windows XP, you must uninstall
> any later version of Internet Explorer. If you do not uninstall the later
> version of Internet Explorer in this situation, Internet Explorer will no
> longer work after the repair installation of Windows XP is completed.
> Specifically, the repair installation does not restore earlier versions of
> the files in the Program Files\Internet Explorer folder. Therefore, the
> later version files for Internet Explorer will be incompatible with the
> Internet Explorer 6 files that are installed in the Windows\System32 folder
> when you repair the Windows XP installation.
> </QP>
>
> And truth be told, the More Information section contains some "fuzzy logic"
> IMHO. That being said, you shouldn't ignore its suggestions.
>
> Best of luck.
>
>
> GettingByOk wrote:
> > ....and I am perfectly able to do Windows Updates. I do them regularly. I
> > installed all of the most recent patches except the .Net upgrade IE8, both
> > of which I voluntarily decided not to install. But the rest of the patches
> > installed just fine.
> >
> > So this is a minor but annoying problem, but not nearly as annoying as
> > reinstalling my entire computer again!!!
> >
> > Cheers and thanks again,
> > Robert
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> While you may think IE7's working OK, I can guarantee you that it isn't.
> >> See...
> >>
> >> How to perform a repair installation of Windows XP if a later version of
> >> Internet Explorer is installed
> >> http://support.microsoft.com/kb/917964
> >>
> >> Having done the Repair Install without having first uninstalled IE7
> >> (which,
> >> chances are, you wouldn't have been able to do without first uninstalling
> >> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> >> IE6 probably wasn't working and why you couldn't install IE7 directly.
> >> (I'd very much doubt you're able to reach or use Windows Update and that
> >> the computer is fully patched.)
> >>
> >> Your only recourse now is to backup your personal data then do a format &
> >> clean install of Windows. Please note that another Repair Install (AKA
> >> in-place upgrade) will NOT fix this!
> >>
> >> After the clean install, you'll have the equivalent of a "new computer"
> >> so
> >> take care of everything on the following page before otherwise connecting
> >> the machine to the internet or a network and before using a USB key that
> >> isn't brand-new or hasn't been freshly formatted:
> >>
> >> 5 steps to help protect your new computer before you go online
> >> http://www.microsoft.com/protect/com...nced/xppc.mspx
> >>
> >> Best of luck & I wish I had better news for you this glorious Sunday
> >> afternoon!
> >> --
> >> ~PA Bear
> >>
> >>
> >> GettingByOk wrote:e
> >>> By default, yes. You assume correctly that my system shipped w/ IE6. I
> >>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
> >>> at
> >>> all. Seems IE7 left pieces around that stopped IE6 from working thru
> >>> Repair
> >>> Install.
> >>>
> >>> Thankfully I had IE7 downloaded on another computer and reinstalled IE7
> >>> so
> >>> I
> >>> could get online again. That's what I've been running since, and keeping
> >>> Updates current.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Was IE7 still installed when you did the Repair Install?
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Thanks. See replies below.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>
> >>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
> >>>>>> SP2)
> >>>>>> when posting to this newsgroup.
> >>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>>>> it
> >>>>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>>>> Repair
> >>>>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>>>> could
> >>>>> get online again.
> >>>>>>
> >>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>>>
> >>>>> The behavior is very intermittent. It might repeat the same day or
> >>>>> take
> >>>>> several weeks to happen again. After I restart IE, go to the same
> >>>>> page
> >>>>> and
> >>>>> save as .mht it works every time so far.
> >>>>>
> >>>>> To start
> >>>>>> IE in No Add-ons mode:
> >>>>>>
> >>>>>> => Right-click on the blue IE desktop icon and select Start
> >>>>>> without
> >>>>>> Add-ons; or
> >>>>>>
> >>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>>>> Explorer (No add-ons).
> >>>>>>
> >>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>>>
> >>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
> >>>>>> (RIES)?
> >>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>>>
> >>>>> Will read this, but again it's a very intermittent problem.
> >>>>>
> >>>>>>
> >>>>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>>>> Networking?
> >>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>>>
> >>>>>
> >>>>> Intermittent. Cannot reproduce problem at will.
> >>>>>
> >>>>>> 4. What anti-virus application or security suite is installed, is
> >>>>>> your
> >>>>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>>>> applications (other than Defender)? What third-party firewall (if
> >>>>>> any)?
> >>>>>>
> >>>>>
> >>>>> McAfee Security Center
> >>>>>
> >>>>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>>>> machine
> >>>>>> (e.g., a free-trial version that came preinstalled when you bought
> >>>>>> it)?
> >>>>>>
> >>>>>
> >>>>> McAfee Security Center
> >>>>>
> >>>>>> 6. Is your computer fully-patched at Windows Update?
> >>>>>
> >>>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>>>> my
> >>>>> computer as explained above.
> >>>>>
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>>>
> >>>>>> GettingByOk wrote:
> >>>>>>> Hi,
> >>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>>>> Cancel
> >>>>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>>>> "Unable
> >>>>>>> to Terminate because it's waiting for a response from you."
> >>>>>>>
> >>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>>>> dialogue
> >>>>>>> box.
> >>>>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>>>> window
> >>>>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>>>> windows.
> >>>>>>> What's going on? is there a fix for this problem?
>
>

If you'd sought assistance with the SP3/BSOD problem (either in Windows
Update or WinXP General newsgroup or via the no-charge support MS was
offering until late May-09), you probably could have avoid all this:

Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356

NB: If WinXP SP3's not installed by July 2010, your WinXP SP2 computer will
not receive any further critical security updates nor will you be able to
update via Automatic Updates or Windows Update website.

QED: Will SP3 install now after having done the ill-advised Repair Install?

Best of luck.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


GettingByOk wrote:
> I understand and will read up on that note. My computer's been working for
> about a year or more after that incident, seems to take all the updates
> ok,
> installs and runs new programs and plug-ins ok, plus I have my data and
> apps
> backed up on my old computer and I'll be buying a new computer in a couple
> of mos hopefully.
>
> Honestly this and the cookie thing are the only problems I've had since
> then. A wipe and reinstall of everything would take almost a whole
> weekend,
> easily, plus untold time getting my environment back to normal again. Took
> an entire Saturday just to do a repair install. Then days or more of
> tuning and environment reconstituting.
>
> So I'll see if those notes can give me some non-wipe advice but I think
> I'm
> ok overall - I hope!
>
> Thanks again,
> Robert
>
> "PA Bear [MS MVP]" wrote:
>
>> I wouldn't trust the computer myself, Robert, without doing a "wipe and
>> reload." KB917964 really doesn't get into the nitty-gritty of the
>> consequences of what you did, except for this somewhat mild statement in
>> the Introduction:
>>
>> <QP>
>> Before you perform a repair installation of Windows XP, you must
>> uninstall
>> any later version of Internet Explorer. If you do not uninstall the later
>> version of Internet Explorer in this situation, Internet Explorer will no
>> longer work after the repair installation of Windows XP is completed.
>> Specifically, the repair installation does not restore earlier versions
>> of
>> the files in the Program Files\Internet Explorer folder. Therefore, the
>> later version files for Internet Explorer will be incompatible with the
>> Internet Explorer 6 files that are installed in the Windows\System32
>> folder
>> when you repair the Windows XP installation.
>> </QP>
>>
>> And truth be told, the More Information section contains some "fuzzy
>> logic"
>> IMHO. That being said, you shouldn't ignore its suggestions.
>>
>> Best of luck.
>>
>>
>> GettingByOk wrote:
>>> ....and I am perfectly able to do Windows Updates. I do them regularly.
>>> I
>>> installed all of the most recent patches except the .Net upgrade IE8,
>>> both
>>> of which I voluntarily decided not to install. But the rest of the
>>> patches
>>> installed just fine.
>>>
>>> So this is a minor but annoying problem, but not nearly as annoying as
>>> reinstalling my entire computer again!!!
>>>
>>> Cheers and thanks again,
>>> Robert
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> While you may think IE7's working OK, I can guarantee you that it
>>>> isn't.
>>>> See...
>>>>
>>>> How to perform a repair installation of Windows XP if a later version
>>>> of
>>>> Internet Explorer is installed
>>>> http://support.microsoft.com/kb/917964
>>>>
>>>> Having done the Repair Install without having first uninstalled IE7
>>>> (which,
>>>> chances are, you wouldn't have been able to do without first
>>>> uninstalling
>>>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is
>>>> why
>>>> IE6 probably wasn't working and why you couldn't install IE7 directly.
>>>> (I'd very much doubt you're able to reach or use Windows Update and
>>>> that
>>>> the computer is fully patched.)
>>>>
>>>> Your only recourse now is to backup your personal data then do a format
>>>> &
>>>> clean install of Windows. Please note that another Repair Install (AKA
>>>> in-place upgrade) will NOT fix this!
>>>>
>>>> After the clean install, you'll have the equivalent of a "new computer"
>>>> so
>>>> take care of everything on the following page before otherwise
>>>> connecting
>>>> the machine to the internet or a network and before using a USB key
>>>> that
>>>> isn't brand-new or hasn't been freshly formatted:
>>>>
>>>> 5 steps to help protect your new computer before you go online
>>>> http://www.microsoft.com/protect/com...nced/xppc.mspx
>>>>
>>>> Best of luck & I wish I had better news for you this glorious Sunday
>>>> afternoon!
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> GettingByOk wrote:e
>>>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
>>>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
>>>>> at
>>>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
>>>>> Repair
>>>>> Install.
>>>>>
>>>>> Thankfully I had IE7 downloaded on another computer and reinstalled
>>>>> IE7
>>>>> so
>>>>> I
>>>>> could get online again. That's what I've been running since, and
>>>>> keeping
>>>>> Updates current.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Was IE7 still installed when you did the Repair Install?
>>>>>>
>>>>>> GettingByOk wrote:
>>>>>>> Thanks. See replies below.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>
>>>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>>>> SP2)
>>>>>>>> when posting to this newsgroup.
>>>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3
>>>>>>> because
>>>>>>> it
>>>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>>>>>> Repair
>>>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>>>>>> could
>>>>>>> get online again.
>>>>>>>>
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>
>>>>>>> The behavior is very intermittent. It might repeat the same day or
>>>>>>> take
>>>>>>> several weeks to happen again. After I restart IE, go to the same
>>>>>>> page
>>>>>>> and
>>>>>>> save as .mht it works every time so far.
>>>>>>>
>>>>>>> To start
>>>>>>>> IE in No Add-ons mode:
>>>>>>>>
>>>>>>>> => Right-click on the blue IE desktop icon and select Start
>>>>>>>> without
>>>>>>>> Add-ons; or
>>>>>>>>
>>>>>>>> => Start | (All) Programs | Accessories | System Tools |
>>>>>>>> Internet
>>>>>>>> Explorer (No add-ons).
>>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>
>>>>>>> Will read this, but again it's a very intermittent problem.
>>>>>>>
>>>>>>>>
>>>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>>>>>> Networking?
>>>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>>>>>
>>>>>>>
>>>>>>> Intermittent. Cannot reproduce problem at will.
>>>>>>>
>>>>>>>> 4. What anti-virus application or security suite is installed, is
>>>>>>>> your
>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>> anti-spyware
>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>> any)?
>>>>>>>>
>>>>>>>
>>>>>>> McAfee Security Center
>>>>>>>
>>>>>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>>>>>> machine
>>>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>>>> it)?
>>>>>>>>
>>>>>>>
>>>>>>> McAfee Security Center
>>>>>>>
>>>>>>>> 6. Is your computer fully-patched at Windows Update?
>>>>>>>
>>>>>>> Yes. I keep patches updated ongoing except for SP3 which
>>>>>>> blue-screened
>>>>>>> my
>>>>>>> computer as explained above.
>>>>>>>
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>
>>>>>>>> GettingByOk wrote:
>>>>>>>>> Hi,
>>>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs.
>>>>>>>>> the
>>>>>>>>> Cancel
>>>>>>>>> button does nothing. When I kill the session in Task Manager it
>>>>>>>>> say
>>>>>>>>> "Unable
>>>>>>>>> to Terminate because it's waiting for a response from you."
>>>>>>>>>
>>>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>>>>>> dialogue
>>>>>>>>> box.
>>>>>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>>>>>> window
>>>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>>>>>> windows.
>>>>>>>>> What's going on? is there a fix for this problem?

"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:671D4F44-0C14-47FD-938D-C8DC6DE07815@microsoft.com...
> Also, that is not even identifying the issue correctly.


Agreed. I misread the question, thinking it was something closely
related that I was working on...

http://www.microsoft.com/communities...6-9dada5b3dfc7


So, perhaps it was just a heads up for what you might expect to see
when you try to *use* the .mht file you are finally able to create? <eg>


FYI

Robert
---



>
> The issue happens BEFORE there is even a .mht created. There is no .mht file
> to rename to anything else, IE is hanging during the Save process while
> trying to create the .mht.
>
> "Robert Aldwinckle" wrote:
>
>>
>> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
>> > Hi,
>> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
>> > button does nothing. When I kill the session in Task Manager it say "Unable
>> > to Terminate because it's waiting for a response from you."
>> >
>> > It certainly isn't waiting, not visibly anyway, there is never any dialogue
>> > box.
>> > When I select "End Anyway" it kills the window. It also kills any window that
>> > spawned the hanging window. Sometimes it closes all my IE windows.
>>
>> > What's going on? is there a fix for this problem?
>>
>>
>> WYSIWYG. Closed as a suggestion to fix.
>>
>> Use a newer OS. Otherwise rename your .mht file to .eml
>> and use a mail client (such as OE) to view them.
>>
>>
>> FYI
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>

That's sort of moot because:

1) I didn't know about any kind of no-charge support given that Windows
Update was not thoughtful enough to tell me that was available. It just
listed SP3 again and again on the Critical Upgrades list.

So if it was ill-advised to listen to the Critical Updates continual
automatic pleas to upgrade to SP3 then please blame Microsoft, not me.

2) I waited a good while before installing SP3 because of the rash of
blue-screen problems reported earlier, until people said those issues were
fixed.

3) SP3 installed just fine on another computer already that it's still
running on -- so there was no reason to think it wouldn't do so successfully
again.

4) Once SP3 blue-screened it was too late

5) I have an Intel Quad-core so that non-Intel note doesn't apply to me

Thanks for the NB though. That's useful to know.

Robert

"PA Bear [MS MVP]" wrote:

> If you'd sought assistance with the SP3/BSOD problem (either in Windows
> Update or WinXP General newsgroup or via the no-charge support MS was
> offering until late May-09), you probably could have avoid all this:
>
> Error message after you upgrade a computer that uses a processor other than
> an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
> Pack 3: "STOP: 0x0000007E":
> http://support.microsoft.com/kb/953356
>
> NB: If WinXP SP3's not installed by July 2010, your WinXP SP2 computer will
> not receive any further critical security updates nor will you be able to
> update via Automatic Updates or Windows Update website.
>
> QED: Will SP3 install now after having done the ill-advised Repair Install?
>
> Best of luck.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> GettingByOk wrote:
> > I understand and will read up on that note. My computer's been working for
> > about a year or more after that incident, seems to take all the updates
> > ok,
> > installs and runs new programs and plug-ins ok, plus I have my data and
> > apps
> > backed up on my old computer and I'll be buying a new computer in a couple
> > of mos hopefully.
> >
> > Honestly this and the cookie thing are the only problems I've had since
> > then. A wipe and reinstall of everything would take almost a whole
> > weekend,
> > easily, plus untold time getting my environment back to normal again. Took
> > an entire Saturday just to do a repair install. Then days or more of
> > tuning and environment reconstituting.
> >
> > So I'll see if those notes can give me some non-wipe advice but I think
> > I'm
> > ok overall - I hope!
> >
> > Thanks again,
> > Robert
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> I wouldn't trust the computer myself, Robert, without doing a "wipe and
> >> reload." KB917964 really doesn't get into the nitty-gritty of the
> >> consequences of what you did, except for this somewhat mild statement in
> >> the Introduction:
> >>
> >> <QP>
> >> Before you perform a repair installation of Windows XP, you must
> >> uninstall
> >> any later version of Internet Explorer. If you do not uninstall the later
> >> version of Internet Explorer in this situation, Internet Explorer will no
> >> longer work after the repair installation of Windows XP is completed.
> >> Specifically, the repair installation does not restore earlier versions
> >> of
> >> the files in the Program Files\Internet Explorer folder. Therefore, the
> >> later version files for Internet Explorer will be incompatible with the
> >> Internet Explorer 6 files that are installed in the Windows\System32
> >> folder
> >> when you repair the Windows XP installation.
> >> </QP>
> >>
> >> And truth be told, the More Information section contains some "fuzzy
> >> logic"
> >> IMHO. That being said, you shouldn't ignore its suggestions.
> >>
> >> Best of luck.
> >>
> >>
> >> GettingByOk wrote:
> >>> ....and I am perfectly able to do Windows Updates. I do them regularly.
> >>> I
> >>> installed all of the most recent patches except the .Net upgrade IE8,
> >>> both
> >>> of which I voluntarily decided not to install. But the rest of the
> >>> patches
> >>> installed just fine.
> >>>
> >>> So this is a minor but annoying problem, but not nearly as annoying as
> >>> reinstalling my entire computer again!!!
> >>>
> >>> Cheers and thanks again,
> >>> Robert
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> While you may think IE7's working OK, I can guarantee you that it
> >>>> isn't.
> >>>> See...
> >>>>
> >>>> How to perform a repair installation of Windows XP if a later version
> >>>> of
> >>>> Internet Explorer is installed
> >>>> http://support.microsoft.com/kb/917964
> >>>>
> >>>> Having done the Repair Install without having first uninstalled IE7
> >>>> (which,
> >>>> chances are, you wouldn't have been able to do without first
> >>>> uninstalling
> >>>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is
> >>>> why
> >>>> IE6 probably wasn't working and why you couldn't install IE7 directly.
> >>>> (I'd very much doubt you're able to reach or use Windows Update and
> >>>> that
> >>>> the computer is fully patched.)
> >>>>
> >>>> Your only recourse now is to backup your personal data then do a format
> >>>> &
> >>>> clean install of Windows. Please note that another Repair Install (AKA
> >>>> in-place upgrade) will NOT fix this!
> >>>>
> >>>> After the clean install, you'll have the equivalent of a "new computer"
> >>>> so
> >>>> take care of everything on the following page before otherwise
> >>>> connecting
> >>>> the machine to the internet or a network and before using a USB key
> >>>> that
> >>>> isn't brand-new or hasn't been freshly formatted:
> >>>>
> >>>> 5 steps to help protect your new computer before you go online
> >>>> http://www.microsoft.com/protect/com...nced/xppc.mspx
> >>>>
> >>>> Best of luck & I wish I had better news for you this glorious Sunday
> >>>> afternoon!
> >>>> --
> >>>> ~PA Bear
> >>>>
> >>>>
> >>>> GettingByOk wrote:e
> >>>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
> >>>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
> >>>>> at
> >>>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
> >>>>> Repair
> >>>>> Install.
> >>>>>
> >>>>> Thankfully I had IE7 downloaded on another computer and reinstalled
> >>>>> IE7
> >>>>> so
> >>>>> I
> >>>>> could get online again. That's what I've been running since, and
> >>>>> keeping
> >>>>> Updates current.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Was IE7 still installed when you did the Repair Install?
> >>>>>>
> >>>>>> GettingByOk wrote:
> >>>>>>> Thanks. See replies below.
> >>>>>>>
> >>>>>>> "PA Bear [MS MVP]" wrote:
> >>>>>>>
> >>>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
> >>>>>>>> SP2)
> >>>>>>>> when posting to this newsgroup.
> >>>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3
> >>>>>>> because
> >>>>>>> it
> >>>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>>>>>> Repair
> >>>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>>>>>> could
> >>>>>>> get online again.
> >>>>>>>>
> >>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>>>>>
> >>>>>>> The behavior is very intermittent. It might repeat the same day or
> >>>>>>> take
> >>>>>>> several weeks to happen again. After I restart IE, go to the same
> >>>>>>> page
> >>>>>>> and
> >>>>>>> save as .mht it works every time so far.
> >>>>>>>
> >>>>>>> To start
> >>>>>>>> IE in No Add-ons mode:
> >>>>>>>>
> >>>>>>>> => Right-click on the blue IE desktop icon and select Start
> >>>>>>>> without
> >>>>>>>> Add-ons; or
> >>>>>>>>
> >>>>>>>> => Start | (All) Programs | Accessories | System Tools |
> >>>>>>>> Internet
> >>>>>>>> Explorer (No add-ons).
> >>>>>>>>
> >>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>>>>>
> >>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
> >>>>>>>> (RIES)?
> >>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>>>>>
> >>>>>>> Will read this, but again it's a very intermittent problem.
> >>>>>>>
> >>>>>>>>
> >>>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>>>>>> Networking?
> >>>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>>>>>
> >>>>>>>
> >>>>>>> Intermittent. Cannot reproduce problem at will.
> >>>>>>>
> >>>>>>>> 4. What anti-virus application or security suite is installed, is
> >>>>>>>> your
> >>>>>>>> subscription current, and is it supported in IE8? What
> >>>>>>>> anti-spyware
> >>>>>>>> applications (other than Defender)? What third-party firewall (if
> >>>>>>>> any)?
> >>>>>>>>
> >>>>>>>
> >>>>>>> McAfee Security Center
> >>>>>>>
> >>>>>>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>>>>>> machine
> >>>>>>>> (e.g., a free-trial version that came preinstalled when you bought
> >>>>>>>> it)?
> >>>>>>>>
> >>>>>>>
> >>>>>>> McAfee Security Center
> >>>>>>>
> >>>>>>>> 6. Is your computer fully-patched at Windows Update?
> >>>>>>>
> >>>>>>> Yes. I keep patches updated ongoing except for SP3 which
> >>>>>>> blue-screened
> >>>>>>> my
> >>>>>>> computer as explained above.
> >>>>>>>
> >>>>>>>> --
> >>>>>>>> ~Robear Dyer (PA Bear)
> >>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>>>>>
> >>>>>>>> GettingByOk wrote:
> >>>>>>>>> Hi,
> >>>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs.
> >>>>>>>>> the
> >>>>>>>>> Cancel
> >>>>>>>>> button does nothing. When I kill the session in Task Manager it
> >>>>>>>>> say
> >>>>>>>>> "Unable
> >>>>>>>>> to Terminate because it's waiting for a response from you."
> >>>>>>>>>
> >>>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>>>>>> dialogue
> >>>>>>>>> box.
> >>>>>>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>>>>>> window
> >>>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>>>>>> windows.
> >>>>>>>>> What's going on? is there a fix for this problem?
>
>

GettingByOk wrote:
> Hi,
>Sometimes when I try to save a web page as .mht IE7 just hangs. the
>Cancel button does nothing. When I kill the >session in Task Manager it
>say "Unable to Terminate because it's waiting for a response from you."
>It certainly isn't >waiting, not visibly anyway, there is never any
>dialogue box.

Have you tried Alt+Tab to see if it would take you to the lost dialog
box?

Hi,
Just for info I have the same problem, also had it with IE6. Never could
figure how to fix it. The only difference is I do not get any msg from Task
Manger when I close IE7 in Task Manager.

"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message
news6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> Hi,
> Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> button does nothing. When I kill the session in Task Manager it say
> "Unable
> to Terminate because it's waiting for a response from you."
>
> It certainly isn't waiting, not visibly anyway, there is never any
> dialogue
> box.
> When I select "End Anyway" it kills the window. It also kills any window
> that
> spawned the hanging window. Sometimes it closes all my IE windows. What's
> going on? is there a fix for this problem?