1. Does the behavior persist if you access the page in Compatibility Mode?
2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode:
3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
<= Read before using!
4. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
6. Does the behavior persist after uninstalling IE8?
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Dr Gooner wrote:
> I have XP Pro SP3 on a Dell laptop and was running IE7 with no problems, I
> ran the usual Windows Update while watching football and failed to notice
> the IE8 installation, I now get this error:-
> The instruction at "0x5ddfe933" referenced memory at "0x00000014". The
> memory could not be "read". with usual OK or Cancel options. I have
> the web for this entry but cannot find anything, I will divert to IE7 if
> there is no resolution to this.
> Lost 3-1 to Man Utd, generally a very bad day