IE8 Application Error

I recently upgraded to IE8, now whenever i exit the program i get the
following application error message. " The instruction at 0x03f9d7d8
referenced memory at 0x03f9d7d8. The memroy could not be "read"." There is an
"ok" button and once I push it, the message disappears. Today I had this same
message appear while using Windows Mail. If I happened to be in internet
explorer when this pops up, the programs does not shut down when I press
"ok". Any suggestions?

Thanks, Pat

Did this happen immediately after installing IE8?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Pat B. wrote:
> I recently upgraded to IE8, now whenever i exit the program i get the
> following application error message. " The instruction at 0x03f9d7d8
> referenced memory at 0x03f9d7d8. The memroy could not be "read"." There is
> an "ok" button and once I push it, the message disappears. Today I had
> this
> same message appear while using Windows Mail. If I happened to be in
> internet explorer when this pops up, the programs does not shut down when
> I
> press "ok". Any suggestions?
>
> Thanks, Pat

Yes, it did. I did take note after sending this message that the location
number (0x03f9d7d8) referenced has changed when I close ie8 down. The rest of
the message is the same.

"PA Bear [MS MVP]" wrote:

> Did this happen immediately after installing IE8?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> Pat B. wrote:
> > I recently upgraded to IE8, now whenever i exit the program i get the
> > following application error message. " The instruction at 0x03f9d7d8
> > referenced memory at 0x03f9d7d8. The memroy could not be "read"." There is
> > an "ok" button and once I push it, the message disappears. Today I had
> > this
> > same message appear while using Windows Mail. If I happened to be in
> > internet explorer when this pops up, the programs does not shut down when
> > I
> > press "ok". Any suggestions?
> >
> > Thanks, Pat
>
>

1. Does the behavior persist if you've started IE in No Add-ons mode? To
start IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

5. Do you have an available Restore Point which predates the install of IE8?
(Just asking, for now)


Pat B. wrote:
> Yes, it did. I did take note after sending this message that the location
> number (0x03f9d7d8) referenced has changed when I close ie8 down. The rest
> of the message is the same.
>
> "PA Bear [MS MVP]" wrote:
>> Did this happen immediately after installing IE8?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> Pat B. wrote:
>>> I recently upgraded to IE8, now whenever i exit the program i get the
>>> following application error message. " The instruction at 0x03f9d7d8
>>> referenced memory at 0x03f9d7d8. The memroy could not be "read"." There
>>> is
>>> an "ok" button and once I push it, the message disappears. Today I had
>>> this
>>> same message appear while using Windows Mail. If I happened to be in
>>> internet explorer when this pops up, the programs does not shut down
>>> when
>>> I
>>> press "ok". Any suggestions?
>>>
>>> Thanks, Pat