1. Does the behavior persist if you've started IE in No Add-ons mode? To
start IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode:
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
<= Read before using!
3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
5. Do you have an available Restore Point which predates the install of IE8?
(Just asking, for now)
Pat B. wrote:
> Yes, it did. I did take note after sending this message that the location
> number (0x03f9d7d8) referenced has changed when I close ie8 down. The rest
> of the message is the same.
> "PA Bear [MS MVP]" wrote:
>> Did this happen immediately after installing IE8?
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> Pat B. wrote:
>>> I recently upgraded to IE8, now whenever i exit the program i get the
>>> following application error message. " The instruction at 0x03f9d7d8
>>> referenced memory at 0x03f9d7d8. The memroy could not be "read"." There
>>> an "ok" button and once I push it, the message disappears. Today I had
>>> same message appear while using Windows Mail. If I happened to be in
>>> internet explorer when this pops up, the programs does not shut down
>>> press "ok". Any suggestions?
>>> Thanks, Pat