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Can't display initial home page

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 05-03-2009
AirForce2117
 

Posts: n/a
Can't display initial home page
My home page URL is http://www.microsoft.com/en/us/default.aspx

When I open IE8 I'm taken to a "IE can not display the webpage" screen with
a "Diagnose Connection Problem" button. After using the button several times
(It never fix anything or found anything wrong) I just click on the Homepage
toolbar button and the homepage opens.

How do I fix this?
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  #2 (permalink)  
Old 05-03-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't display initial home page
Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.

1. Does the behavior persist if you select another or a blank home page?

2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

4. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

AirForce2117 wrote:
> My home page URL is http://www.microsoft.com/en/us/default.aspx
>
> When I open IE8 I'm taken to a "IE can not display the webpage" screen
> with
> a "Diagnose Connection Problem" button. After using the button several
> times
> (It never fix anything or found anything wrong) I just click on the
> Homepage
> toolbar button and the homepage opens.
>
> How do I fix this?


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