Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.
1. Does the behavior persist if you select another or a blank home page?
2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode:
3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
<= Read before using!
4. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
> My home page URL is http://www.microsoft.com/en/us/default.aspx
> When I open IE8 I'm taken to a "IE can not display the webpage" screen
> a "Diagnose Connection Problem" button. After using the button several
> (It never fix anything or found anything wrong) I just click on the
> toolbar button and the homepage opens.
> How do I fix this?