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Error Signature EventType : BEX P1

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 05-02-2009
IE8 Message Closing Programs
 

Posts: n/a
Error Signature EventType : BEX P1
When clicking the red x on an IE8 window I get the following message:

To help protect your computer, Windows has closed this program
Name: Internet Explorer
Publisher: Microsoft Corporations

The Error report contains the following:

Error Signature

EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
P8 : c0000005 P9 : 00000008

The Technical Information is:

C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt

How do I correct this? Thanks ...


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  #2 (permalink)  
Old 05-02-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Signature EventType : BEX P1
Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.

Did you encounter this behavior in your previously installed IE version? Do
you encounter it after uninstalling IE8?

IE8 Message Closing Programs wrote:
> When clicking the red x on an IE8 window I get the following message:
>
> To help protect your computer, Windows has closed this program
> Name: Internet Explorer
> Publisher: Microsoft Corporations
>
> The Error report contains the following:
>
> Error Signature
>
> EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
> P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
> P8 : c0000005 P9 : 00000008
>
> The Technical Information is:
>
> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt
>
> How do I correct this? Thanks ...


Reply With Quote
  #3 (permalink)  
Old 05-02-2009
IE8 Message Closing Programs
 

Posts: n/a
Re: Error Signature EventType : BEX P1
WinXP SP3 Media Version. Did not have problem with previously installed IE
version. Did not have the problem when I initially installed IE8. Just
started having this problem the last couple of days. Noticed that someone
with IE7 had a similar problem and the possible cause was add-ons. Do not
have the problem when opening IE8 with no add-ons. Recently downloaded and
ran spybot search and destroy. So I went in and disabled the spybot add-on
and that didn't fix the problem. Have a lot of add-ons and if an add-on is
causing the problem and suggestion of which add ons to disable first?

thanks PA Bear ....


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
> posting to this newsgroup.
>
> Did you encounter this behavior in your previously installed IE version? Do
> you encounter it after uninstalling IE8?
>
> IE8 Message Closing Programs wrote:
> > When clicking the red x on an IE8 window I get the following message:
> >
> > To help protect your computer, Windows has closed this program
> > Name: Internet Explorer
> > Publisher: Microsoft Corporations
> >
> > The Error report contains the following:
> >
> > Error Signature
> >
> > EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
> > P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
> > P8 : c0000005 P9 : 00000008
> >
> > The Technical Information is:
> >
> > C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
> > C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt
> >
> > How do I correct this? Thanks ...

>
>

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  #4 (permalink)  
Old 05-02-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Signature EventType : BEX P1
1. Open Spybot and de-Immunize.

See this related discussion:
http://groups.google.com/group/micro...9478566ac1ee9b

Also see:

Internet Explorer 8 takes longer than expected to start:
http://support.microsoft.com/kb/969938

2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

4. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

6. What third-party toolbars are installed (e.g., Google)?
--
~PA Bear

IE8 Message Closing Programs wrote:
> WinXP SP3 Media Version. Did not have problem with previously installed
> IE
> version. Did not have the problem when I initially installed IE8. Just
> started having this problem the last couple of days. Noticed that someone
> with IE7 had a similar problem and the possible cause was add-ons. Do not
> have the problem when opening IE8 with no add-ons. Recently downloaded
> and
> ran spybot search and destroy. So I went in and disabled the spybot
> add-on
> and that didn't fix the problem. Have a lot of add-ons and if an add-on
> is
> causing the problem and suggestion of which add ons to disable first?
>
> thanks PA Bear ....
>
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
>> posting to this newsgroup.
>>
>> Did you encounter this behavior in your previously installed IE version?
>> Do you encounter it after uninstalling IE8?
>>
>> IE8 Message Closing Programs wrote:
>>> When clicking the red x on an IE8 window I get the following message:
>>>
>>> To help protect your computer, Windows has closed this program
>>> Name: Internet Explorer
>>> Publisher: Microsoft Corporations
>>>
>>> The Error report contains the following:
>>>
>>> Error Signature
>>>
>>> EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
>>> P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
>>> P8 : c0000005 P9 : 00000008
>>>
>>> The Technical Information is:
>>>
>>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
>>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt
>>>
>>> How do I correct this? Thanks ...


Reply With Quote
  #5 (permalink)  
Old 05-05-2009
IE8 Message Closing Programs
 

Posts: n/a
Re: Error Signature EventType : BEX P1
Thank You PA Bear the problem is resolved. First I de-Immunized Spybot and
then completed the add0ons process. Turns out that there are two add-ons
that caused the problem:

Name DriveLetterAccess
Publisher (Not verified) Sonic Solutions
Status Disabled
File date Tuesday, May 31, 2005, 5:33 AM
Version 1.0.0.1
Load time (0.06 s)

Name {4D25F921-B9FE-4682-BF72-8AB8210D6D75}
Publisher (Not verified) MyWay.com
Status Disabled
File date Tuesday, June 14, 2005, 1:56 PM
Version 1.0.1.14
Load time (0.00 s)

Also now that spybot is de-immunized IE8 cranks up much faster. Thanks
again for your help ... Joe

"PA Bear [MS MVP]" wrote:

> 1. Open Spybot and de-Immunize.
>
> See this related discussion:
> http://groups.google.com/group/micro...9478566ac1ee9b
>
> Also see:
>
> Internet Explorer 8 takes longer than expected to start:
> http://support.microsoft.com/kb/969938
>
> 2. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 4. Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> 5a. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you installed
> IE8?
>
> 5b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> 6. What third-party toolbars are installed (e.g., Google)?
> --
> ~PA Bear
>
> IE8 Message Closing Programs wrote:
> > WinXP SP3 Media Version. Did not have problem with previously installed
> > IE
> > version. Did not have the problem when I initially installed IE8. Just
> > started having this problem the last couple of days. Noticed that someone
> > with IE7 had a similar problem and the possible cause was add-ons. Do not
> > have the problem when opening IE8 with no add-ons. Recently downloaded
> > and
> > ran spybot search and destroy. So I went in and disabled the spybot
> > add-on
> > and that didn't fix the problem. Have a lot of add-ons and if an add-on
> > is
> > causing the problem and suggestion of which add ons to disable first?
> >
> > thanks PA Bear ....
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
> >> posting to this newsgroup.
> >>
> >> Did you encounter this behavior in your previously installed IE version?
> >> Do you encounter it after uninstalling IE8?
> >>
> >> IE8 Message Closing Programs wrote:
> >>> When clicking the red x on an IE8 window I get the following message:
> >>>
> >>> To help protect your computer, Windows has closed this program
> >>> Name: Internet Explorer
> >>> Publisher: Microsoft Corporations
> >>>
> >>> The Error report contains the following:
> >>>
> >>> Error Signature
> >>>
> >>> EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
> >>> P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
> >>> P8 : c0000005 P9 : 00000008
> >>>
> >>> The Technical Information is:
> >>>
> >>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
> >>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt
> >>>
> >>> How do I correct this? Thanks ...

>
>

Reply With Quote
  #6 (permalink)  
Old 05-05-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Signature EventType : BEX P1
YW & thanks for your feedback, Joe.

IE8 Message Closing Programs wrote:
> Thank You PA Bear the problem is resolved. First I de-Immunized Spybot
> and
> then completed the add0ons process. Turns out that there are two add-ons
> that caused the problem:
>
> Name DriveLetterAccess
> Publisher (Not verified) Sonic Solutions
> Status Disabled
> File date Tuesday, May 31, 2005, 5:33 AM
> Version 1.0.0.1
> Load time (0.06 s)
>
> Name {4D25F921-B9FE-4682-BF72-8AB8210D6D75}
> Publisher (Not verified) MyWay.com
> Status Disabled
> File date Tuesday, June 14, 2005, 1:56 PM
> Version 1.0.1.14
> Load time (0.00 s)
>
> Also now that spybot is de-immunized IE8 cranks up much faster. Thanks
> again for your help ... Joe
>
> "PA Bear [MS MVP]" wrote:
>> 1. Open Spybot and de-Immunize.
>>
>> See this related discussion:
>> http://groups.google.com/group/micro...9478566ac1ee9b
>>
>> Also see:
>>
>> Internet Explorer 8 takes longer than expected to start:
>> http://support.microsoft.com/kb/969938
>>
>> 2. Does the behavior persist if you start IE in No Add-ons mode? To
>> start
>> IE in No Add-ons mode:
>>
>> => Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> 4. Does the behavior persist if you boot into Safe Mode with Networking?
>> [Careful! Only remain in Safe Mode just long enough to test!]
>>
>> 5a. What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in IE8? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>> Were any of these applications running in the background when you
>> installed
>> IE8?
>>
>> 5b. Has a Norton or McAfee application ever been installed on this
>> machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> 6. What third-party toolbars are installed (e.g., Google)?
>> --
>> ~PA Bear
>>
>> IE8 Message Closing Programs wrote:
>>> WinXP SP3 Media Version. Did not have problem with previously installed
>>> IE
>>> version. Did not have the problem when I initially installed IE8. Just
>>> started having this problem the last couple of days. Noticed that
>>> someone
>>> with IE7 had a similar problem and the possible cause was add-ons. Do
>>> not
>>> have the problem when opening IE8 with no add-ons. Recently downloaded
>>> and
>>> ran spybot search and destroy. So I went in and disabled the spybot
>>> add-on
>>> and that didn't fix the problem. Have a lot of add-ons and if an add-on
>>> is
>>> causing the problem and suggestion of which add ons to disable first?
>>>
>>> thanks PA Bear ....
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP2)
>>>> when
>>>> posting to this newsgroup.
>>>>
>>>> Did you encounter this behavior in your previously installed IE
>>>> version?
>>>> Do you encounter it after uninstalling IE8?
>>>>
>>>> IE8 Message Closing Programs wrote:
>>>>> When clicking the red x on an IE8 window I get the following message:
>>>>>
>>>>> To help protect your computer, Windows has closed this program
>>>>> Name: Internet Explorer
>>>>> Publisher: Microsoft Corporations
>>>>>
>>>>> The Error report contains the following:
>>>>>
>>>>> Error Signature
>>>>>
>>>>> EventType : BEX P1 : iexplore.exe P2 : 8.0.6001.18702 P3 : 49b3ad2e
>>>>> P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 03b72cd8
>>>>> P8 : c0000005 P9 : 00000008
>>>>>
>>>>> The Technical Information is:
>>>>>
>>>>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\i explore.exe.mdmp
>>>>> C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\WER286c.dir00\a ppcompat.txt
>>>>>
>>>>> How do I correct this? Thanks ...


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