Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista SP2) when posting to this newsgroup.
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually (yes, again, with a new
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Seek expert assistance in
or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> hello, my computer has been infected by the Vundo virus which disabled my
> automatic updates, i thought all was lost after several attempts to remove
> it failed, but eventually i was able to get my automatic updates turned on
> again and after downloading and installing the updates the "malicious
> software removal tool" (april 2009) removed it (or so it said) and i
> thought "great" but then my internet explorer would'nt connect, so i went
> back to IE7 and still no joy..so in order to get online again i had to do
> 'system restore' to the day before I installed the updates, , but by doing
> this i also reinstated the Vundo...so does anyone know what the problem
> with IE after the removal might be and what i can do to fix it? thanks