Re: Windows Mail attachments won't open after installing IE8

Hi Steve,
to me it's still not clear if you really "opened" the JPGs by clicking
on the attachment icon (paper clip).
The images show fine in/below a message in the preview and still they
may crash.
As said before: It may take a while until the problem appears and JPGs
may be opened fine but crash later. And once they crashed, other file
types may crash too.

The whole thing indeed is a TIF corruption problem but not only that.
There's other factors too - mainly the path specified for running
WinMail.
Changing the path in the StartMenu's shortcut helps (reported by others
too).
And some applications (contrary to the simple error message fro JPGs)
clearly show that the file "C:\Windows\System32\MyFile.ppt" could not be
opened.

And OE-Quotefix seriously affects the situation. Starting WinMail with
OELaunch is a straight route into the problem.
Calling WinMail separately first and then OE Quotefix later mostly is
OK.

Moving the TIF (as you suggested earlier in this thread) has the same
effect as deleting thee "Content.OE5" directories and re-booting or
creating a new user account and working from there.
Things are fine for a while. Using OELaunch again will re-create the
problem.

The whole thing is a mystery.
I'll make a fresh install on my test-machine and try to put together a
comprehensive report.

Rainald

Steve Cochran wrote:
> Well, the jpg images displayed below the messages, so I assumed they
> were being opening okay, and I was able to open them from the message.
>
> We need more data to determine if it is a TIF corruption issue, so
> moving the TIF is an option to test that.
>
> steve
>
> "Rainald Taesler" <taesler@gmx.de> wrote in message
> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>> Thanks for your efforts, Steve.
>>
>> You say that after installing IE8 you could *SAVE* the attachments.
>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>
>> Yes, the problem is placing the temporary files in a location where
>> they can be opened.
>>
>> As said before: Deleting the "Content.IE5" directories (where WinMail
>> places the temporary files) is a remedy for a certain while.
>> But the problem comes back.
>>
>> I'll try out your suggestion.
>> But I think that I'll better make a fresh install and/or retire the
>> system partition from an older image as on testing things meanwhile I
>> have deleted the "Content.IE5" directories several times."
>>
>> I'll report, possibly after the weekend.
>>
>> Thanks again
>> Rainald
>>
>> Steve Cochran wrote:
>>
>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>> completely via WinUpdate. Then I checked WinMail and it could open
>>> and save attachments (jpg and pdf (well, it couldn't open pdf
>>> because Acrobat reader wasn't installed, but it could save it).
>>> Then I installed IE8 and used it a bit and then could still save
>>> attachments in WinMail with no problems.
>>>
>>> So I'd guess that the TIF got corrupted. The way we used to fix it
>>> was to move it, so you can try that. In IE go to Tools | Options |
>>> settings | Move folder and then change the TIF location to somewhere
>>> within the user space such as a new directory under Documents. Then
>>> reboot and see if the problems are rectified. I think that used to
>>> fix similar problems with OE5 or 4.
>>>
>>> steve
>>>
>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>> Steve Cochran schrieb:
>>>>
>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>> Content.IE5 directory and then see if that makes any difference
>>>>>>> if you still have a problem with the other machines.
>>>>>>
>>>>>> Thanks for yoir suggestion, Steve.
>>>>>> The properties dialog for the "Content.UE5" directory - which has
>>>>>> the attributes "system" and "hidden" - does not show the secirity
>>>>>> and ownership dialogs, I can check thins there.
>>>>>> But as I have the ownership for the directory above
>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>> shoild be the owner there too.
>>>>>>
>>>>>> Might it have to do with the "integritylevel"?
>>>>>> Should I play with ICACLS?
>>>>>
>>>>> I don't know. When I get a chance I'll install the thing and see
>>>>> what I can break.
>>>>
>>>> Would be really nice!
>>>>
>>>> TIA
>>>> Rainald

Since OE-QuoteFix hasn't been updated since August 2003, I'm
not surprised it causes compatibility problems in Vista.

I'm not familiar with OELaunch.

--
Gary VanderMolen, MS-MVP (Mail)


"Rainald Taesler" <taesler@gmx.de> wrote in message news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
> Hi Steve,
> to me it's still not clear if you really "opened" the JPGs by clicking
> on the attachment icon (paper clip).
> The images show fine in/below a message in the preview and still they
> may crash.
> As said before: It may take a while until the problem appears and JPGs
> may be opened fine but crash later. And once they crashed, other file
> types may crash too.
>
> The whole thing indeed is a TIF corruption problem but not only that.
> There's other factors too - mainly the path specified for running
> WinMail.
> Changing the path in the StartMenu's shortcut helps (reported by others
> too).
> And some applications (contrary to the simple error message fro JPGs)
> clearly show that the file "C:\Windows\System32\MyFile.ppt" could not be
> opened.
>
> And OE-Quotefix seriously affects the situation. Starting WinMail with
> OELaunch is a straight route into the problem.
> Calling WinMail separately first and then OE Quotefix later mostly is
> OK.
>
> Moving the TIF (as you suggested earlier in this thread) has the same
> effect as deleting thee "Content.OE5" directories and re-booting or
> creating a new user account and working from there.
> Things are fine for a while. Using OELaunch again will re-create the
> problem.
>
> The whole thing is a mystery.
> I'll make a fresh install on my test-machine and try to put together a
> comprehensive report.
>
> Rainald
>
> Steve Cochran wrote:
>> Well, the jpg images displayed below the messages, so I assumed they
>> were being opening okay, and I was able to open them from the message.
>>
>> We need more data to determine if it is a TIF corruption issue, so
>> moving the TIF is an option to test that.
>>
>> steve
>>
>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>> Thanks for your efforts, Steve.
>>>
>>> You say that after installing IE8 you could *SAVE* the attachments.
>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>
>>> Yes, the problem is placing the temporary files in a location where
>>> they can be opened.
>>>
>>> As said before: Deleting the "Content.IE5" directories (where WinMail
>>> places the temporary files) is a remedy for a certain while.
>>> But the problem comes back.
>>>
>>> I'll try out your suggestion.
>>> But I think that I'll better make a fresh install and/or retire the
>>> system partition from an older image as on testing things meanwhile I
>>> have deleted the "Content.IE5" directories several times."
>>>
>>> I'll report, possibly after the weekend.
>>>
>>> Thanks again
>>> Rainald
>>>
>>> Steve Cochran wrote:
>>>
>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>> completely via WinUpdate. Then I checked WinMail and it could open
>>>> and save attachments (jpg and pdf (well, it couldn't open pdf
>>>> because Acrobat reader wasn't installed, but it could save it).
>>>> Then I installed IE8 and used it a bit and then could still save
>>>> attachments in WinMail with no problems.
>>>>
>>>> So I'd guess that the TIF got corrupted. The way we used to fix it
>>>> was to move it, so you can try that. In IE go to Tools | Options |
>>>> settings | Move folder and then change the TIF location to somewhere
>>>> within the user space such as a new directory under Documents. Then
>>>> reboot and see if the problems are rectified. I think that used to
>>>> fix similar problems with OE5 or 4.
>>>>
>>>> steve
>>>>
>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>> Steve Cochran schrieb:
>>>>>
>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>> Content.IE5 directory and then see if that makes any difference
>>>>>>>> if you still have a problem with the other machines.
>>>>>>>
>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>> The properties dialog for the "Content.UE5" directory - which has
>>>>>>> the attributes "system" and "hidden" - does not show the secirity
>>>>>>> and ownership dialogs, I can check thins there.
>>>>>>> But as I have the ownership for the directory above
>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>> shoild be the owner there too.
>>>>>>>
>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>> Should I play with ICACLS?
>>>>>>
>>>>>> I don't know. When I get a chance I'll install the thing and see
>>>>>> what I can break.
>>>>>
>>>>> Would be really nice!
>>>>>
>>>>> TIA
>>>>> Rainald

Gary VanderMolen schrieb:

> Since OE-QuoteFix hasn't been updated since August 2003, I'm
> not surprised it causes compatibility problems in Vista.

It works pretty fine with WinMail (at least prior to installing IE8). No
problems at all with Vista.
And I could hardly work with WinMail without it ;-)

> I'm not familiar with OELaunch.

OELauch is just the normal way to start OE together with the Quotefix
add-on. It works the same way with WinMail.

Rainald


> "Rainald Taesler" <taesler@gmx.de> wrote in message
> news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
>> Hi Steve,
>> to me it's still not clear if you really "opened" the JPGs by
>> clicking on the attachment icon (paper clip).
>> The images show fine in/below a message in the preview and still they
>> may crash.
>> As said before: It may take a while until the problem appears and
>> JPGs may be opened fine but crash later. And once they crashed,
>> other file types may crash too.
>>
>> The whole thing indeed is a TIF corruption problem but not only that.
>> There's other factors too - mainly the path specified for running
>> WinMail.
>> Changing the path in the StartMenu's shortcut helps (reported by
>> others too).
>> And some applications (contrary to the simple error message fro JPGs)
>> clearly show that the file "C:\Windows\System32\MyFile.ppt" could
>> not be opened.
>>
>> And OE-Quotefix seriously affects the situation. Starting WinMail
>> with OELaunch is a straight route into the problem.
>> Calling WinMail separately first and then OE Quotefix later mostly is
>> OK.
>>
>> Moving the TIF (as you suggested earlier in this thread) has the same
>> effect as deleting thee "Content.OE5" directories and re-booting or
>> creating a new user account and working from there.
>> Things are fine for a while. Using OELaunch again will re-create the
>> problem.
>>
>> The whole thing is a mystery.
>> I'll make a fresh install on my test-machine and try to put together
>> a comprehensive report.
>>
>> Rainald
>>
>> Steve Cochran wrote:
>>> Well, the jpg images displayed below the messages, so I assumed they
>>> were being opening okay, and I was able to open them from the
>>> message.
>>>
>>> We need more data to determine if it is a TIF corruption issue, so
>>> moving the TIF is an option to test that.
>>>
>>> steve
>>>
>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>>> Thanks for your efforts, Steve.
>>>>
>>>> You say that after installing IE8 you could *SAVE* the attachments.
>>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>>
>>>> Yes, the problem is placing the temporary files in a location where
>>>> they can be opened.
>>>>
>>>> As said before: Deleting the "Content.IE5" directories (where
>>>> WinMail places the temporary files) is a remedy for a certain
>>>> while.
>>>> But the problem comes back.
>>>>
>>>> I'll try out your suggestion.
>>>> But I think that I'll better make a fresh install and/or retire the
>>>> system partition from an older image as on testing things
>>>> meanwhile I have deleted the "Content.IE5" directories several
>>>> times."
>>>>
>>>> I'll report, possibly after the weekend.
>>>>
>>>> Thanks again
>>>> Rainald
>>>>
>>>> Steve Cochran wrote:
>>>>
>>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>>> completely via WinUpdate. Then I checked WinMail and it could
>>>>> open and save attachments (jpg and pdf (well, it couldn't open pdf
>>>>> because Acrobat reader wasn't installed, but it could save it).
>>>>> Then I installed IE8 and used it a bit and then could still save
>>>>> attachments in WinMail with no problems.
>>>>>
>>>>> So I'd guess that the TIF got corrupted. The way we used to fix
>>>>> it was to move it, so you can try that. In IE go to Tools |
>>>>> Options | settings | Move folder and then change the TIF location
>>>>> to somewhere within the user space such as a new directory under
>>>>> Documents. Then reboot and see if the problems are rectified. I
>>>>> think that used to fix similar problems with OE5 or 4.
>>>>>
>>>>> steve
>>>>>
>>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>>> Steve Cochran schrieb:
>>>>>>
>>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>>> Content.IE5 directory and then see if that makes any
>>>>>>>>> difference if you still have a problem with the other
>>>>>>>>> machines.
>>>>>>>>
>>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>>> The properties dialog for the "Content.UE5" directory - which
>>>>>>>> has the attributes "system" and "hidden" - does not show the
>>>>>>>> secirity and ownership dialogs, I can check thins there.
>>>>>>>> But as I have the ownership for the directory above
>>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>>> shoild be the owner there too.
>>>>>>>>
>>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>>> Should I play with ICACLS?
>>>>>>>
>>>>>>> I don't know. When I get a chance I'll install the thing and
>>>>>>> see what I can break.
>>>>>>
>>>>>> Would be really nice!
>>>>>>
>>>>>> TIA
>>>>>> Rainald

Its clear to me that that is what I did. You cannot generalize the issue
based upon your experience alone and draw unwarranted conclusions. It is
unclear that the problem has to do with TIF corruption, which is why I'm
trying to get users to try moving the TIF and see if the IE8 problems go
away. So far, no one else has claimed they did. So conclusions can only be
drawn after time to see what fixes the issue.

steve

"Rainald Taesler" <taesler@gmx.de> wrote in message
news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
> Hi Steve,
> to me it's still not clear if you really "opened" the JPGs by clicking
> on the attachment icon (paper clip).
> The images show fine in/below a message in the preview and still they
> may crash.
> As said before: It may take a while until the problem appears and JPGs
> may be opened fine but crash later. And once they crashed, other file
> types may crash too.
>
> The whole thing indeed is a TIF corruption problem but not only that.
> There's other factors too - mainly the path specified for running
> WinMail.
> Changing the path in the StartMenu's shortcut helps (reported by others
> too).
> And some applications (contrary to the simple error message fro JPGs)
> clearly show that the file "C:\Windows\System32\MyFile.ppt" could not be
> opened.
>
> And OE-Quotefix seriously affects the situation. Starting WinMail with
> OELaunch is a straight route into the problem.
> Calling WinMail separately first and then OE Quotefix later mostly is
> OK.
>
> Moving the TIF (as you suggested earlier in this thread) has the same
> effect as deleting thee "Content.OE5" directories and re-booting or
> creating a new user account and working from there.
> Things are fine for a while. Using OELaunch again will re-create the
> problem.
>
> The whole thing is a mystery.
> I'll make a fresh install on my test-machine and try to put together a
> comprehensive report.
>
> Rainald
>
> Steve Cochran wrote:
>> Well, the jpg images displayed below the messages, so I assumed they
>> were being opening okay, and I was able to open them from the message.
>>
>> We need more data to determine if it is a TIF corruption issue, so
>> moving the TIF is an option to test that.
>>
>> steve
>>
>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>> Thanks for your efforts, Steve.
>>>
>>> You say that after installing IE8 you could *SAVE* the attachments.
>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>
>>> Yes, the problem is placing the temporary files in a location where
>>> they can be opened.
>>>
>>> As said before: Deleting the "Content.IE5" directories (where WinMail
>>> places the temporary files) is a remedy for a certain while.
>>> But the problem comes back.
>>>
>>> I'll try out your suggestion.
>>> But I think that I'll better make a fresh install and/or retire the
>>> system partition from an older image as on testing things meanwhile I
>>> have deleted the "Content.IE5" directories several times."
>>>
>>> I'll report, possibly after the weekend.
>>>
>>> Thanks again
>>> Rainald
>>>
>>> Steve Cochran wrote:
>>>
>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>> completely via WinUpdate. Then I checked WinMail and it could open
>>>> and save attachments (jpg and pdf (well, it couldn't open pdf
>>>> because Acrobat reader wasn't installed, but it could save it).
>>>> Then I installed IE8 and used it a bit and then could still save
>>>> attachments in WinMail with no problems.
>>>>
>>>> So I'd guess that the TIF got corrupted. The way we used to fix it
>>>> was to move it, so you can try that. In IE go to Tools | Options |
>>>> settings | Move folder and then change the TIF location to somewhere
>>>> within the user space such as a new directory under Documents. Then
>>>> reboot and see if the problems are rectified. I think that used to
>>>> fix similar problems with OE5 or 4.
>>>>
>>>> steve
>>>>
>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>> Steve Cochran schrieb:
>>>>>
>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>> Content.IE5 directory and then see if that makes any difference
>>>>>>>> if you still have a problem with the other machines.
>>>>>>>
>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>> The properties dialog for the "Content.UE5" directory - which has
>>>>>>> the attributes "system" and "hidden" - does not show the secirity
>>>>>>> and ownership dialogs, I can check thins there.
>>>>>>> But as I have the ownership for the directory above
>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>> shoild be the owner there too.
>>>>>>>
>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>> Should I play with ICACLS?
>>>>>>
>>>>>> I don't know. When I get a chance I'll install the thing and see
>>>>>> what I can break.
>>>>>
>>>>> Would be really nice!
>>>>>
>>>>> TIA
>>>>> Rainald
>
>

I'm sorry Steve, it seems that my wording might have been
misunderstable.

For sure what happens on my side may not be generalized.
And I fully agree that we would need more reports from other folks. Too
sad that so far no one reported back on your suggestion of moving the
TIF :-( :-(

Rainald

Steve Cochran schrieb:

> Its clear to me that that is what I did. You cannot generalize the
> issue based upon your experience alone and draw unwarranted
> conclusions. It is unclear that the problem has to do with TIF
> corruption, which is why I'm trying to get users to try moving the
> TIF and see if the IE8 problems go away. So far, no one else has
> claimed they did. So conclusions can only be drawn after time to see
> what fixes the issue.
>
> steve
>
> "Rainald Taesler" <taesler@gmx.de> wrote in message
> news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
>> Hi Steve,
>> to me it's still not clear if you really "opened" the JPGs by
>> clicking on the attachment icon (paper clip).
>> The images show fine in/below a message in the preview and still they
>> may crash.
>> As said before: It may take a while until the problem appears and
>> JPGs may be opened fine but crash later. And once they crashed,
>> other file types may crash too.
>>
>> The whole thing indeed is a TIF corruption problem but not only that.
>> There's other factors too - mainly the path specified for running
>> WinMail.
>> Changing the path in the StartMenu's shortcut helps (reported by
>> others too).
>> And some applications (contrary to the simple error message fro JPGs)
>> clearly show that the file "C:\Windows\System32\MyFile.ppt" could
>> not be opened.
>>
>> And OE-Quotefix seriously affects the situation. Starting WinMail
>> with OELaunch is a straight route into the problem.
>> Calling WinMail separately first and then OE Quotefix later mostly is
>> OK.
>>
>> Moving the TIF (as you suggested earlier in this thread) has the same
>> effect as deleting thee "Content.OE5" directories and re-booting or
>> creating a new user account and working from there.
>> Things are fine for a while. Using OELaunch again will re-create the
>> problem.
>>
>> The whole thing is a mystery.
>> I'll make a fresh install on my test-machine and try to put together
>> a comprehensive report.
>>
>> Rainald
>>
>> Steve Cochran wrote:
>>> Well, the jpg images displayed below the messages, so I assumed they
>>> were being opening okay, and I was able to open them from the
>>> message.
>>>
>>> We need more data to determine if it is a TIF corruption issue, so
>>> moving the TIF is an option to test that.
>>>
>>> steve
>>>
>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>>> Thanks for your efforts, Steve.
>>>>
>>>> You say that after installing IE8 you could *SAVE* the attachments.
>>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>>
>>>> Yes, the problem is placing the temporary files in a location where
>>>> they can be opened.
>>>>
>>>> As said before: Deleting the "Content.IE5" directories (where
>>>> WinMail places the temporary files) is a remedy for a certain
>>>> while.
>>>> But the problem comes back.
>>>>
>>>> I'll try out your suggestion.
>>>> But I think that I'll better make a fresh install and/or retire the
>>>> system partition from an older image as on testing things
>>>> meanwhile I have deleted the "Content.IE5" directories several
>>>> times."
>>>>
>>>> I'll report, possibly after the weekend.
>>>>
>>>> Thanks again
>>>> Rainald
>>>>
>>>> Steve Cochran wrote:
>>>>
>>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>>> completely via WinUpdate. Then I checked WinMail and it could
>>>>> open and save attachments (jpg and pdf (well, it couldn't open pdf
>>>>> because Acrobat reader wasn't installed, but it could save it).
>>>>> Then I installed IE8 and used it a bit and then could still save
>>>>> attachments in WinMail with no problems.
>>>>>
>>>>> So I'd guess that the TIF got corrupted. The way we used to fix
>>>>> it was to move it, so you can try that. In IE go to Tools |
>>>>> Options | settings | Move folder and then change the TIF location
>>>>> to somewhere within the user space such as a new directory under
>>>>> Documents. Then reboot and see if the problems are rectified. I
>>>>> think that used to fix similar problems with OE5 or 4.
>>>>>
>>>>> steve
>>>>>
>>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>>> Steve Cochran schrieb:
>>>>>>
>>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>>> Content.IE5 directory and then see if that makes any
>>>>>>>>> difference if you still have a problem with the other
>>>>>>>>> machines.
>>>>>>>>
>>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>>> The properties dialog for the "Content.UE5" directory - which
>>>>>>>> has the attributes "system" and "hidden" - does not show the
>>>>>>>> secirity and ownership dialogs, I can check thins there.
>>>>>>>> But as I have the ownership for the directory above
>>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>>> shoild be the owner there too.
>>>>>>>>
>>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>>> Should I play with ICACLS?
>>>>>>>
>>>>>>> I don't know. When I get a chance I'll install the thing and
>>>>>>> see what I can break.
>>>>>>
>>>>>> Would be really nice!
>>>>>>
>>>>>> TIA
>>>>>> Rainald

We just have to wait and see. If I could reproduce the issue, it would
help, but I couldn't.

steve

"Rainald Taesler" <taesler@gmx.de> wrote in message
news:Opozln3wJHA.2140@TK2MSFTNGP06.phx.gbl...
> I'm sorry Steve, it seems that my wording might have been
> misunderstable.
>
> For sure what happens on my side may not be generalized.
> And I fully agree that we would need more reports from other folks. Too
> sad that so far no one reported back on your suggestion of moving the
> TIF :-( :-(
>
> Rainald
>
> Steve Cochran schrieb:
>
>> Its clear to me that that is what I did. You cannot generalize the
>> issue based upon your experience alone and draw unwarranted
>> conclusions. It is unclear that the problem has to do with TIF
>> corruption, which is why I'm trying to get users to try moving the
>> TIF and see if the IE8 problems go away. So far, no one else has
>> claimed they did. So conclusions can only be drawn after time to see
>> what fixes the issue.
>>
>> steve
>>
>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>> news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
>>> Hi Steve,
>>> to me it's still not clear if you really "opened" the JPGs by
>>> clicking on the attachment icon (paper clip).
>>> The images show fine in/below a message in the preview and still they
>>> may crash.
>>> As said before: It may take a while until the problem appears and
>>> JPGs may be opened fine but crash later. And once they crashed,
>>> other file types may crash too.
>>>
>>> The whole thing indeed is a TIF corruption problem but not only that.
>>> There's other factors too - mainly the path specified for running
>>> WinMail.
>>> Changing the path in the StartMenu's shortcut helps (reported by
>>> others too).
>>> And some applications (contrary to the simple error message fro JPGs)
>>> clearly show that the file "C:\Windows\System32\MyFile.ppt" could
>>> not be opened.
>>>
>>> And OE-Quotefix seriously affects the situation. Starting WinMail
>>> with OELaunch is a straight route into the problem.
>>> Calling WinMail separately first and then OE Quotefix later mostly is
>>> OK.
>>>
>>> Moving the TIF (as you suggested earlier in this thread) has the same
>>> effect as deleting thee "Content.OE5" directories and re-booting or
>>> creating a new user account and working from there.
>>> Things are fine for a while. Using OELaunch again will re-create the
>>> problem.
>>>
>>> The whole thing is a mystery.
>>> I'll make a fresh install on my test-machine and try to put together
>>> a comprehensive report.
>>>
>>> Rainald
>>>
>>> Steve Cochran wrote:
>>>> Well, the jpg images displayed below the messages, so I assumed they
>>>> were being opening okay, and I was able to open them from the
>>>> message.
>>>>
>>>> We need more data to determine if it is a TIF corruption issue, so
>>>> moving the TIF is an option to test that.
>>>>
>>>> steve
>>>>
>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>>>> Thanks for your efforts, Steve.
>>>>>
>>>>> You say that after installing IE8 you could *SAVE* the attachments.
>>>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>>>
>>>>> Yes, the problem is placing the temporary files in a location where
>>>>> they can be opened.
>>>>>
>>>>> As said before: Deleting the "Content.IE5" directories (where
>>>>> WinMail places the temporary files) is a remedy for a certain
>>>>> while.
>>>>> But the problem comes back.
>>>>>
>>>>> I'll try out your suggestion.
>>>>> But I think that I'll better make a fresh install and/or retire the
>>>>> system partition from an older image as on testing things
>>>>> meanwhile I have deleted the "Content.IE5" directories several
>>>>> times."
>>>>>
>>>>> I'll report, possibly after the weekend.
>>>>>
>>>>> Thanks again
>>>>> Rainald
>>>>>
>>>>> Steve Cochran wrote:
>>>>>
>>>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>>>> completely via WinUpdate. Then I checked WinMail and it could
>>>>>> open and save attachments (jpg and pdf (well, it couldn't open pdf
>>>>>> because Acrobat reader wasn't installed, but it could save it).
>>>>>> Then I installed IE8 and used it a bit and then could still save
>>>>>> attachments in WinMail with no problems.
>>>>>>
>>>>>> So I'd guess that the TIF got corrupted. The way we used to fix
>>>>>> it was to move it, so you can try that. In IE go to Tools |
>>>>>> Options | settings | Move folder and then change the TIF location
>>>>>> to somewhere within the user space such as a new directory under
>>>>>> Documents. Then reboot and see if the problems are rectified. I
>>>>>> think that used to fix similar problems with OE5 or 4.
>>>>>>
>>>>>> steve
>>>>>>
>>>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>>>> Steve Cochran schrieb:
>>>>>>>
>>>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>>>> Content.IE5 directory and then see if that makes any
>>>>>>>>>> difference if you still have a problem with the other
>>>>>>>>>> machines.
>>>>>>>>>
>>>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>>>> The properties dialog for the "Content.UE5" directory - which
>>>>>>>>> has the attributes "system" and "hidden" - does not show the
>>>>>>>>> secirity and ownership dialogs, I can check thins there.
>>>>>>>>> But as I have the ownership for the directory above
>>>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>>>> shoild be the owner there too.
>>>>>>>>>
>>>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>>>> Should I play with ICACLS?
>>>>>>>>
>>>>>>>> I don't know. When I get a chance I'll install the thing and
>>>>>>>> see what I can break.
>>>>>>>
>>>>>>> Would be really nice!
>>>>>>>
>>>>>>> TIA
>>>>>>> Rainald
>
>

"Steve Cochran" <scochran@oehelp.com> wrote in message news:ORF3j9AxJHA.2140@TK2MSFTNGP06.phx.gbl...
> We just have to wait and see. If I could reproduce the issue, it would help, but I couldn't.


Did you try installing and using OE-QuoteFix? <EG>


....
>>>> And OE-Quotefix seriously affects the situation. Starting WinMail
>>>> with OELaunch is a straight route into the problem.
>>>> Calling WinMail separately first and then OE Quotefix later mostly is
>>>> OK.

Robert Aldwinckle wrote:

>>>>> And OE-Quotefix seriously affects the situation. Starting WinMail
>>>>> with OELaunch is a straight route into the problem.
>>>>> Calling WinMail separately first and then OE Quotefix later
>>>>> mostly is OK.
>
> "Steve Cochran" <scochran@oehelp.com> wrote in message
> news:ORF3j9AxJHA.2140@TK2MSFTNGP06.phx.gbl...
>> We just have to wait and see. If I could reproduce the issue, it
>> would help, but I couldn't.
>
> Did you try installing and using OE-QuoteFix? <EG>

Great!!!
Thanks for pointing to that!

AFAICS OE-Quotefix the real culprit.
But it's not that alone!!

Rainald

I have had an intermittent problem where I am unable to open
attachments (JPG files) when using Vista mail. This started after I
upgraded to IE8. I am running Vista Ultimate x64 and Avast security.
The error message I get is "Windows cannot find xxx.jpg"

The last 3 times this happened I was able to solve the problem by
deleteing my temporary internet files. Once I did that I was able to
open the attached JPG file. The problem keeps reoccuring however.

[X-post to Vista Mail newsgroup]

See this archived discussion:
http://groups.google.com/group/micro...dd69cbfbfb39ad

Have you moved your Temporary Internet Files and/or TEMP folder to a
non-default location?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

z1Barry wrote:
> I have had an intermittent problem where I am unable to open
> attachments (JPG files) when using Vista mail. This started after I
> upgraded to IE8. I am running Vista Ultimate x64 and Avast security.
> The error message I get is "Windows cannot find xxx.jpg"
>
> The last 3 times this happened I was able to solve the problem by
> deleteing my temporary internet files. Once I did that I was able to
> open the attached JPG file. The problem keeps reoccuring however.