I had exactly Zoe's problem (also someone named Ad in an earlier thread) and
this solution worked for me too, with one addition: after copying
inetcpl.cpl to the c\windows\system32 folder, i had to right-click on it and
click "open with control panel" (or maybe it was "open in control panel").
So thanks, BK and everyone else.
in my case, the problem started when i installed IE 8 over IE 7, IE 8 kept
crashing so I un-installed it, then IE 7 appeared without the menu or status
(?) bar and I couldn't find them; I found a microsoft help note telling me to
run inetcpl.cpl but when i tried that the computer did not find it. after
much wasting of time i managed to download and install IE 7 again, over
itself, and this gave me the various tool bars but the "internet options"
dialog boxes were still absent in the control panel as well as in IE 7. This
may well have been failure to disable virus protection when I did the new
download of IE 7.
anyhow, it all seems to be ok now, thanks again to everybody
"PA Bear [MS MVP]" wrote:
> Now, what caused Internet Options to become unavailable?
> RR wrote:
> > Thanks!!! it work perfectly... ))
> > RR
> > "Bobby Knight" wrote:
> >> On Fri, 26 Oct 2007 09:27:30 -0500, "Frank Saunders MS-MVP IE,OE/WM"
> >> <firstname.lastname@example.org> wrote:
> >>> "Zoe" <Zoe@discussions.microsoft.com> wrote in message
> >>> news:55707EC4-076E-46EA-A5B0-BBC386F9B7B1@microsoft.com...
> >>>> Hi, Can someone help me with the Internet Options on the Tools drop
> >>>> down
> >>>> menu. When I selected it does not appear, only a quick flash, and also
> >>>> on My
> >>>> Computer when I try to open it that way is does not appear either?
> >>>> Regards
> >>>> Zoe
> >>> One of your security programs may be blocking this. What anti-virus and
> >>> anti-spyware programs are you using?
> >> This happened to me and here's how I fixed it.
> >>> This is a System 32 file. Search for INETCPL.CPl if you find it, it
> >>> probably will not be in the System 32 folder, Copy the file and put a
> >>> copy in the system 32 file. Use the Service Pack file 350 KB, the
> >>> update file 1775kb will not work. You can double click the 350 KB file
> >>> first to see if will open IE 7 Tools Internet Options.
> >>> Now. I couldn't find a 350KB inetcpl file, and you might not either.
> >>> So I went to another computer of mine that has a working IE7, searched
> >>> and found the 350KB inetcpl file, then I emailed it as an attachment
> >>> to myself. Then ran a search on the screwed-up IE7 for inetcpl, found
> >>> the 350 KB attachment, and copied it to System 32.
> >> Don Anadel said that it might have triggered
> >> WFP(Windows File Protection) to overwrite my attempts by replacing the
> >> file you are attempting to use with a cached version of inetcpl.cpl
> >> file from C:\Windows\System32\dllcache.
> >> In any event, it worked.
> >> BK