Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.
1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorerâ€™s (No Add-ons) Mode:
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
<= Read before using!
3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> Since I downloaded the IE8 when I go to tools, options, delete it goes
> through deleting but never stops. I have to go through control, alt,
> every time