can't display webpage

I've read others questions and responses to this but when I go to uninstall
norton from their site I get the same message-can't access the webpage.
Whenever I try to down load McAfee, it looks like Windows is the one blocking
it. In fact, windows took this page as a popup and was blocking it. (I
clicked on 'view') When I called at&t they said I needed internet explorer to
download mcafee. So I did. I can't access the internet from exploerer and I
still can't download mcafee. I am nearly computer illerate. (I didn't think
so but apparently I am!) And I'm just about in tears! Can somebody help?
Please and thanks!

clueless wrote:
> I've read others questions and responses to this but when I go to
> uninstall norton from their site I get the same message-can't access
> the webpage. Whenever I try to down load McAfee, it looks like
> Windows is the one blocking it. In fact, windows took this page as a
> popup and was blocking it. (I clicked on 'view') When I called at&t
> they said I needed internet explorer to download mcafee. So I did. I
> can't access the internet from exploerer and I still can't download
> mcafee. I am nearly computer illerate. (I didn't think so but
> apparently I am!) And I'm just about in tears! Can somebody help?
> Please and thanks!
=======================================
Just wondering...if you hold your Ctrl key when clicking
a link to a webpage does it make a difference?

--


John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"clueless" <clueless@discussions.microsoft.com> wrote in message news:954C3860-5CE4-4B67-9C68-7DC34F0510D2@microsoft.com...
> I've read others questions and responses to this but


I can't figure out how we should be expected to parse this.
Hence I really have no idea what you are doing or seeing.
Remember, your words have to substitute for what our eyes
might notice.


> when I go to uninstall norton


Explain what you are doing and why.


> from their site I get the same message-can't access the webpage.


Normally when you uninstall something you don't even need to be
connected, so why you would be getting a "message" "from their site"
I have no idea.


> Whenever I try to down load McAfee, it looks like Windows is the one blocking
> it. In fact, windows took this page as a popup and was blocking it. (I
> clicked on 'view')


I'm going to guess here that this means you saw a blank page
and used View Source? And then you saw some HTML source
which wasn't rendered on your IE window? That's not a popup
being blocked. The reason why you would not be seeing the HTML
rendered would depend on various factors, the most likely being
too tight security settings. In order to set your Security settings to
default doubleclick on the security zone icon in the Status bar,
e.g. usually the one labeled Internet, and then click on Default Level
in the Security tab that brings up.

BTW it also helps us a lot to see the URL that you see in your Address bar
when you are having trouble with a publicly accessible page.


> When I called at&t they said I needed internet explorer to
> download mcafee. So I did. I can't access the internet from exploerer


I suspect you are misinterpreting your symptoms.
It looks as if you are just have trouble opening one page.


> and I still can't download mcafee. I am nearly computer illerate. (I didn't think
> so but apparently I am!) And I'm just about in tears! Can somebody help?
> Please and thanks!


HTH

Robert Aldwinckle
---

"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:ew6F1nYuJHA.4980@TK2MSFTNGP02.phx.gbl...
>
> "clueless" <clueless@discussions.microsoft.com> wrote in message
> news:954C3860-5CE4-4B67-9C68-7DC34F0510D2@microsoft.com...
>> I've read others questions and responses to this but
>
>
> I can't figure out how we should be expected to parse this.
> Hence I really have no idea what you are doing or seeing.
> Remember, your words have to substitute for what our eyes
> might notice.
>
>
>> when I go to uninstall norton
>
>
> Explain what you are doing and why.
>
>
>> from their site I get the same message-can't access the webpage.
>
>
> Normally when you uninstall something you don't even need to be
> connected, so why you would be getting a "message" "from their site"
> I have no idea.

Just guessing but I suspect the OP has been advised to download the Norton
Removal Tool from their site but cannot access the webpage.

Try the IE Help menu. Click on help, then index, then try keywords like
Norton or internet access, or popup, or whatever
OR
Search Google or Yahoo for "uninstall Norton" or whatever it is you're
trying to do. At least, unlike this Newsgroup, they won't answer your
question with a question.


"clueless" <clueless@discussions.microsoft.com> wrote in message
news:954C3860-5CE4-4B67-9C68-7DC34F0510D2@microsoft.com...
> I've read others questions and responses to this but when I go to
> uninstall
> norton from their site I get the same message-can't access the webpage.
> Whenever I try to down load McAfee, it looks like Windows is the one
> blocking
> it. In fact, windows took this page as a popup and was blocking it. (I
> clicked on 'view') When I called at&t they said I needed internet explorer
> to
> download mcafee. So I did. I can't access the internet from exploerer and
> I
> still can't download mcafee. I am nearly computer illerate. (I didn't
> think
> so but apparently I am!) And I'm just about in tears! Can somebody help?
> Please and thanks!