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New tabs in Internet Explorer 8 don't always connect

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  #11 (permalink)  
Old 04-20-2009
Kai Schaetzl
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
Pdrke schrieb am Sun, 19 Apr 2009 12:26:44 -0700:

> I also tried to start ie8 with no add-ons but after a while the problem
> pop-ups again. Hope this will be solved soon.


Starting without add-ons once will *not* fix anything. This is simply a
diagnostic measure!

Use the usual methods to identify the third-party software that produces
your problem:
1. run IE in "No Add-Ons" mode
2. disable third-party extensions in Internet Options/Advanced
3. boot Windows in safe mode (with networking)

If any or a combination of the above solves your problem there is third-
party software responsible for your problem. Note: you have to surf in
each step long enough to identify if the problem persists or not and
keep that functionality switched off when you change to the next step.
Just booting into safe mode and then back to normal won't achieve
anything.
If 1.: use Add-Ons-Manager and disable all non-Microsoft add-ons and*
*******reenable them step-by-step until your problem comes back
If 2.: that's likely a toolbar or some other installable add-on
If 3.: that's likely a third-party software run from startup that can but
*******doesn't need to have "visible" connections to IE, for instance
*******a so-called desktop search.


Kai
--
Helpsites about Windows: http://www.mvps.org
IE repair script: http://iefaq.info

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  #12 (permalink)  
Old 04-20-2009
Phil Thien
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
When the problem occurs for me, I'm able to close all open browser windows,
open IE w/o add-ons, and still have tabs that won't connect (just get
"connecting..."). So it doesn't seem to be about the add-ons. It seems to
be about IE8 itself.


"Kai Schaetzl" wrote:

> Starting without add-ons once will *not* fix anything. This is simply a
> diagnostic measure!
>

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  #13 (permalink)  
Old 04-21-2009
Kai Schaetzl
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
Phil Thien schrieb am Mon, 20 Apr 2009 12:27:01 -0700:

> When the problem occurs for me, I'm able to close all open browser windows,
> open IE w/o add-ons, and still have tabs that won't connect (just get
> "connecting..."). So it doesn't seem to be about the add-ons. It seems to
> be about IE8 itself.


I posted more steps ...

Kai
--
Helpsites about Windows: http://www.mvps.org
IE repair script: http://iefaq.info

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  #14 (permalink)  
Old 04-22-2009
Phil Thien
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
I had assumed that, if I run w/o add-ons, and still have the problem, the
problem wasn't related to add-ons. So disabling add-ons under IE seems
irrelevent. I suppose I could run in Safe Mode, but the problem is
intermittent (once to twice a day) and I can't sit at my machine running in
safe mode all day long, waiting to see if the problem happens.

I'm a reseller and I'm getting reports of this problem from customers now,
too. Googling "internet explorer tabs connecting" seems to indicate lots of
recent chatter, too.

So I'm not sure what the next step should be. Are there steps besides
disabling add-ons and running in Safe Mode?

Things I've tried so far (not an exhaustive list):

(1) Removed all non-essential stuff under Networking
(2) Keep making sure all my updates are applied
(3) Updated my NIC drivers
(4) Played with cache settings (right now set to check for new versions each
time I visit a web page)
(5) Completely cleaned-out Temporary Internet Files, deleting all INDEX.DAT
files and allowing new ones to be created
(6) Removed stuff like Yahoo Widgets and Google Toolbar, and elimnated every
non-essential start-up.
(7) Make sure I have the latest add-ons (even though running w/o doesn't
help). So I have the latest flash, the lastest java, the latest PDF viewer,
etc.
(8) Gotten rid of stuff like Windows Messenger

Any other ideas would be appreciated.


"Kai Schaetzl" wrote:

> Phil Thien schrieb am Mon, 20 Apr 2009 12:27:01 -0700:
>
> > When the problem occurs for me, I'm able to close all open browser windows,
> > open IE w/o add-ons, and still have tabs that won't connect (just get
> > "connecting..."). So it doesn't seem to be about the add-ons. It seems to
> > be about IE8 itself.

>
> I posted more steps ...
>
> Kai
> --
> Helpsites about Windows: http://www.mvps.org
> IE repair script: http://iefaq.info
>
>

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  #15 (permalink)  
Old 04-22-2009
Kai Schaetzl
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
Phil Thien schrieb am Tue, 21 Apr 2009 16:16:06 -0700:

> I had assumed that, if I run w/o add-ons, and still have the problem, the
> problem wasn't related to add-ons.


Strictly speaking, this is correct. The point is that other applications that
are not per se "add-ons" can well hook into some IE functionality and thus
cause a problem. And these can only be identified by these additional steps. A
typical example of that were most "Desktop Search" applications and IE7. Most
of them caused problems with IE7, but rarely anyone made a connection to them.

So disabling add-ons under IE seems
> irrelevent.


It disables add-ons (for instance Flash). It doesn't disable toolbars (at least
not completely) and other programs.

I suppose I could run in Safe Mode, but the problem is
> intermittent (once to twice a day) and I can't sit at my machine running in
> safe mode all day long, waiting to see if the problem happens.


I agree, that's impractical, but the only way to rule certain applications and
drivers out. Another option is to temporarily install a second Windows setup on
your machine and don't add anything beyond updates and IE8 and then check if
the same problem happens there. You can run this unlicensed for some 30 days or
so, I think.
You can at least rule out some startup applications by disabling them via
msconfig. This is not as good as safe-mode, but near.

> So I'm not sure what the next step should be. Are there steps besides
> disabling add-ons and running in Safe Mode?


I don't know what I should tell you.
Are you aware about the problem with using many entries in Restricted Sites
("immunization" feature of several anti-spywares)?
I think I also pointed earlier to security programs. Some security programs do
slow down IE and thus very well can also trigger this.
Is there some scheme you could identify involved?
For instance, does it happen when you quickly open several pages in new tabs
from a single page (like a Google search result).
Or when opening one favorite after the other?
Or with certain sites?
So, some sequence of steps where it is very likely to reproduce for you again
and again?
Or can it happen simply and randomly when you open "any single new" tab after
not opening any tabs for a few minutes?
Does it happen when opening new tabs (which way?) or new windows or typing a
new address in the same tab or creating a blank new tab and then typing in a
web address or ...?

> (4) Played with cache settings (right now set to check for new versions each
> time I visit a web page)


this can slow don browsing a bit as it cannot reuse stuff from cache as soon.
No big deal, though.


> (5) Completely cleaned-out Temporary Internet Files, deleting all INDEX.DAT
> files and allowing new ones to be created


What's the size? If set to more than 100 MB, reduce to 100 MB.

> (6) Removed stuff like Yahoo Widgets and Google Toolbar, and elimnated every
> non-essential start-up.
> (7) Make sure I have the latest add-ons (even though running w/o doesn't
> help). So I have the latest flash, the lastest java, the latest PDF viewer,


You can check load times of add-ons in the add-ons management. Do you see any
with more than 0.01s? Java and it's helpers is said to prolong load times.

Btw, do I understand correctly that the tabs do not "connect" at all then? This
almost certainly rules out things like slow load times. What exactly happens
then beyond seeing the "Connecting ..."? Do you see the rotating "connection
circle" on the tab? Is it frozen or does it keep rotating endlessly? What
happens if you then simply put your cursor in the address bar behind the URL
and hit ENTER? (which sends the request a second time).
Is it possible that you have a lot of IE tabs open at that time (say 20)? When
the system runs out of certain ressources it then cannot build any more
"graphics". It may either not create a new tab at all, or if it creates one it
may then not be able to actually show the result, thus staying at "connecting
... If you encounter such an occurance you will also not be able to get a
right-click menu for instance. But this state should go away once you close an
IE instance as this frees some ressources.

You may sometimes also hit a site that *really* is slow and doesn't deliver
much for IE to display for a long time. Or your nameserver is slow (which would
then result in the page with the connection check button).
I mean you may experience several different causes that all result in the same
end-user experience for you, but some may be out of control of IE (and some
not).


Kai
--
Helpsites about Windows: http://www.mvps.org
IE repair script: http://iefaq.info

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  #16 (permalink)  
Old 04-23-2009
 

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Re: New tabs in Internet Explorer 8 don't always connect
Quote:
Originally Posted by Kai Schaetzl View Post
Phil Thien schrieb am Tue, 21 Apr 2009 16:16:06 -0700:

Btw, do I understand correctly that the tabs do not "connect" at all then? This
almost certainly rules out things like slow load times. What exactly happens
then beyond seeing the "Connecting ..."? Do you see the rotating "connection
circle" on the tab? Is it frozen or does it keep rotating endlessly? What
happens if you then simply put your cursor in the address bar behind the URL
and hit ENTER? (which sends the request a second time).
Is it possible that you have a lot of IE tabs open at that time (say 20)? When
the system runs out of certain ressources it then cannot build any more
"graphics". It may either not create a new tab at all, or if it creates one it
may then not be able to actually show the result, thus staying at "connecting
... If you encounter such an occurance you will also not be able to get a
right-click menu for instance. But this state should go away once you close an
IE instance as this frees some ressources.

You may sometimes also hit a site that *really* is slow and doesn't deliver
much for IE to display for a long time. Or your nameserver is slow (which would
then result in the page with the connection check button).
I mean you may experience several different causes that all result in the same
end-user experience for you, but some may be out of control of IE (and some
not).


Kai
--
Helpsites about Windows: Welcome to the MVPs.org home page!
IE repair script: Internet Explorer FAQ
In my case, sometimes when I open new tab, usually holding ctrl + click on link, I get the connected + rotating circle. It says "waiting for http..." in the status bar.
The other tabs keep working with no problem at all. Only the new ones not working.
Usually when I open new IE it also doesn't work, but this is not 100% of the times.
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  #17 (permalink)  
Old 04-23-2009
Phil Thien
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
Yes, when this happens I just see the rotating circle with the connecting
message. It has been a while since I've just let it sit there, I can't
remember if I get any further messages beyond that. My recollection at this
point it that it just sits there with the circle spinning forever.

I did want to follow-up because I saw something interesting (I think). When
I have no Internet Explorers open (and Task Manager shows no iexplore.exe's),
and when I click on a link in Outlook Express, three instances of
iexplore.exe kick-off. But only one tab appears in the IE Windows that
opens. I would imagine the extra two instances are for my home pages (one is
yahoo, one is google). But those home pages don't show up as tabs.

Is that normal?

The problem is intermittent and it could be related to clicking on links in
OE and I haven't noticed. I will try to keep a better handle on it.

"Kai Schaetzl" wrote:

> Phil Thien schrieb am Tue, 21 Apr 2009 16:16:06 -0700:
>
> > I had assumed that, if I run w/o add-ons, and still have the problem, the
> > problem wasn't related to add-ons.

>
> Strictly speaking, this is correct. The point is that other applications that
> are not per se "add-ons" can well hook into some IE functionality and thus
> cause a problem. And these can only be identified by these additional steps. A
> typical example of that were most "Desktop Search" applications and IE7. Most
> of them caused problems with IE7, but rarely anyone made a connection to them.
>
> So disabling add-ons under IE seems
> > irrelevent.

>
> It disables add-ons (for instance Flash). It doesn't disable toolbars (at least
> not completely) and other programs.
>
> I suppose I could run in Safe Mode, but the problem is
> > intermittent (once to twice a day) and I can't sit at my machine running in
> > safe mode all day long, waiting to see if the problem happens.

>
> I agree, that's impractical, but the only way to rule certain applications and
> drivers out. Another option is to temporarily install a second Windows setup on
> your machine and don't add anything beyond updates and IE8 and then check if
> the same problem happens there. You can run this unlicensed for some 30 days or
> so, I think.
> You can at least rule out some startup applications by disabling them via
> msconfig. This is not as good as safe-mode, but near.
>
> > So I'm not sure what the next step should be. Are there steps besides
> > disabling add-ons and running in Safe Mode?

>
> I don't know what I should tell you.
> Are you aware about the problem with using many entries in Restricted Sites
> ("immunization" feature of several anti-spywares)?
> I think I also pointed earlier to security programs. Some security programs do
> slow down IE and thus very well can also trigger this.
> Is there some scheme you could identify involved?
> For instance, does it happen when you quickly open several pages in new tabs
> from a single page (like a Google search result).
> Or when opening one favorite after the other?
> Or with certain sites?
> So, some sequence of steps where it is very likely to reproduce for you again
> and again?
> Or can it happen simply and randomly when you open "any single new" tab after
> not opening any tabs for a few minutes?
> Does it happen when opening new tabs (which way?) or new windows or typing a
> new address in the same tab or creating a blank new tab and then typing in a
> web address or ...?
>
> > (4) Played with cache settings (right now set to check for new versions each
> > time I visit a web page)

>
> this can slow don browsing a bit as it cannot reuse stuff from cache as soon.
> No big deal, though.
>
>
> > (5) Completely cleaned-out Temporary Internet Files, deleting all INDEX.DAT
> > files and allowing new ones to be created

>
> What's the size? If set to more than 100 MB, reduce to 100 MB.
>
> > (6) Removed stuff like Yahoo Widgets and Google Toolbar, and elimnated every
> > non-essential start-up.
> > (7) Make sure I have the latest add-ons (even though running w/o doesn't
> > help). So I have the latest flash, the lastest java, the latest PDF viewer,

>
> You can check load times of add-ons in the add-ons management. Do you see any
> with more than 0.01s? Java and it's helpers is said to prolong load times.
>
> Btw, do I understand correctly that the tabs do not "connect" at all then? This
> almost certainly rules out things like slow load times. What exactly happens
> then beyond seeing the "Connecting ..."? Do you see the rotating "connection
> circle" on the tab? Is it frozen or does it keep rotating endlessly? What
> happens if you then simply put your cursor in the address bar behind the URL
> and hit ENTER? (which sends the request a second time).
> Is it possible that you have a lot of IE tabs open at that time (say 20)? When
> the system runs out of certain ressources it then cannot build any more
> "graphics". It may either not create a new tab at all, or if it creates one it
> may then not be able to actually show the result, thus staying at "connecting
> ... If you encounter such an occurance you will also not be able to get a
> right-click menu for instance. But this state should go away once you close an
> IE instance as this frees some ressources.
>
> You may sometimes also hit a site that *really* is slow and doesn't deliver
> much for IE to display for a long time. Or your nameserver is slow (which would
> then result in the page with the connection check button).
> I mean you may experience several different causes that all result in the same
> end-user experience for you, but some may be out of control of IE (and some
> not).
>
>
> Kai
> --
> Helpsites about Windows: http://www.mvps.org
> IE repair script: http://iefaq.info
>
>

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  #18 (permalink)  
Old 05-04-2009
 

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Re: New tabs in Internet Explorer 8 don't always connect
I found out that if I open more new tabs, after 2-3 and sometimes more the problem is fixed.
Anyway, what do you say about this solution?
How to Fix ‘Open in New Tab/Window’ problem in IE8 ?
Didn't try it yet, as I don't like to restart :-)
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  #19 (permalink)  
Old 05-15-2009
prubin@equilter.com
 

Posts: n/a
Re: New tabs in Internet Explorer 8 don't always connect
I've seen this exact same issue on a number of my computers, with IE6
and IE8. After opening a number of tabs / browser windows, eventually
some of them fail, and all you see is "Connecting...".

For a while I was thinking it was related to AVG, however I am
uncomfortable with uninstalling virus protection for a long time to
test.

There SHOULD be a way to diagnose this, but there are no errors in the
Event Viewer.

Let's keep searching and keep this thread going.....

On May 4, 9:34*am, fufufufu <fufufufu.3ro...@no-
mx.forums.vistaheads.com> wrote:
> I found out that if I open more new tabs, after 2-3 and sometimes more
> theproblemis fixed.
> Anyway, what do you say about this solution?
> 'How to Fix &lsquo;Open in New Tab/Window&rsquo;problemin IE8 ?'
> (http://webtrickz.com/how-to-fix-open...roblem-in-ie8/)
> Didn't try it yet, as I don't like to restart :-)
>
> --
> fufufufu
> Posted viahttp://www.vistaheads.com


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  #20 (permalink)  
Old 05-15-2009
 

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Re: New tabs in Internet Explorer 8 don't always connect
Right,

I have the same problem on IE8 and it is doing my head in. If it was down to me I would just use another browser but having now tried Chrome and Mozilla which both have their own problems (but not this one) I am forced to come back to IE8 to test out a new site.

I think it is worth re-iterating the above that Mozilla and Chrome do not have this problem. I am actually running XP on this computer with no add-ons in explorer and never saw this problem until I upgraded to the IE8 beta.

Equally I have a Vista laptop which doesn't have this problem. Ironically I had to open several tabs to be able to enter the activation key when I registered.

The above rules out any hardware or DSL problems.

The previous descriptions are correct in that opening 2 or 3 tabs in a row seems to solve the problem yet the original failed tabs will never connect. It is seldom the first tab you use that doesn't work but is often the 2nd or 3rd.

If you can imagine you are working with IE8 fine for a while then you open a new tab and it doesn't work, it tries for some time says 'connecting' on the tab the progress bar on the bottom fills about half way but nothing happens. The circle icon doesn't keep spinning, it stops after a while and displays the cached favicon.

I have tried the DLL patch mentioned above it doesn't seem to work. Incidently to muddy the water a bit more the only pattern I can find with this is that it seems to get worse the longer the computer is on. A restart seems to solve the issues on my machine (for a while). I have tried clearing cache, running without add-ons, changing network configurations and even running in 'private mode' but nothing works conclusively and ultimately always fails.

I know 2 other people with this problem both running on XP... is this an XP issue?


Quote:
Originally Posted by prubin@equilter.com View Post
I've seen this exact same issue on a number of my computers, with IE6
and IE8. After opening a number of tabs / browser windows, eventually
some of them fail, and all you see is "Connecting...".

For a while I was thinking it was related to AVG, however I am
uncomfortable with uninstalling virus protection for a long time to
test.

There SHOULD be a way to diagnose this, but there are no errors in the
Event Viewer.

Let's keep searching and keep this thread going.....

On May 4, 9:34*am, fufufufu <fufufufu.3ro...@no-
mx.forums.vistaheads.com> wrote:
> I found out that if I open more new tabs, after 2-3 and sometimes more
> theproblemis fixed.
> Anyway, what do you say about this solution?
> 'How to Fix &lsquo;Open in New Tab/Window&rsquo;problemin IE8 ?'
> (How to Fix &lsquo;Open in New Tab/Window&rsquo; problem in IE8 ?)
> Didn't try it yet, as I don't like to restart :-)
>
> --
> fufufufu
> Posted viahttp://www.vistaheads.com
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