IE8 and one website can't access.

I recently upgraded to IE8 on Vista Home Premium. I can not access a website
I usually use for BJ's Wholesale, www.bjs.com I get "Internet Explorer
cannot display the webpage". I could access this from IE7 previously and I
can access the web site from Firefox.

I reset IE8 to default settings and still not luck.

If I got to sub domain,
http://shop.bjs.com/Electronics_stcV...6VVviewcat.htm IE8 works
fine. If I hit the BJ's logo on that page, it will not display.

Anyone have any ideas?
Thanks

DaveP wrote on Tue, 31 Mar 2009 16:50:03 -0700:

> I recently upgraded to IE8 on Vista Home Premium. I can not access a
> website
> I usually use for BJ's Wholesale, www.bjs.com I get "Internet Explorer
> cannot display the webpage". I could access this from IE7 previously
> and I can access the web site from Firefox.

> I reset IE8 to default settings and still not luck.

> If I got to sub domain,
> http://shop.bjs.com/Electronics_stcV...6VVviewcat.htm IE8
> works fine. If I hit the BJ's logo on that page, it will not display.

> Anyone have any ideas?
> Thanks

I've tested it with Fiddler2, and it appears that if the User-Agent string
is very long then the request to www.bjs.com site is rejected, probably by a
firewall. Unfortunately IE sends a User-Agent that contains a list of all
the .NET versions installed and this gets to be quite long. If you change
the User-Agent string to shorten it then it will work. You can do this using
information here:

http://www.pctools.com/guides/registry/detail/799/

So, for instance, my current user agent string is:

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0;
..NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR
3.0.4506.2152; .NET CLR 3.5.30729)

If I change it to

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1

then requests to www.bjs.com work fine.

It appears that this same user-agent length check is not used on
shop.bjs.com which is hosted at a different location than the www.bjs.com
site.

--
Dan

That worked. I shortened the user agent .
Thanks!!

"Daniel Crichton" wrote:

> DaveP wrote on Tue, 31 Mar 2009 16:50:03 -0700:
>
> > I recently upgraded to IE8 on Vista Home Premium. I can not access a
> > website
> > I usually use for BJ's Wholesale, www.bjs.com I get "Internet Explorer
> > cannot display the webpage". I could access this from IE7 previously
> > and I can access the web site from Firefox.
>
> > I reset IE8 to default settings and still not luck.
>
> > If I got to sub domain,
> > http://shop.bjs.com/Electronics_stcV...6VVviewcat.htm IE8
> > works fine. If I hit the BJ's logo on that page, it will not display.
>
> > Anyone have any ideas?
> > Thanks
>
> I've tested it with Fiddler2, and it appears that if the User-Agent string
> is very long then the request to www.bjs.com site is rejected, probably by a
> firewall. Unfortunately IE sends a User-Agent that contains a list of all
> the .NET versions installed and this gets to be quite long. If you change
> the User-Agent string to shorten it then it will work. You can do this using
> information here:
>
> http://www.pctools.com/guides/registry/detail/799/
>
> So, for instance, my current user agent string is:
>
> User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0;
> ..NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
> 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR
> 3.0.4506.2152; .NET CLR 3.5.30729)
>
> If I change it to
>
> User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1
>
> then requests to www.bjs.com work fine.
>
> It appears that this same user-agent length check is not used on
> shop.bjs.com which is hosted at a different location than the www.bjs.com
> site.
>
> --
> Dan
>
>
>