1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?
4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
5. How to uninstall or remove Internet Explorer 8
http://support.microsoft.com/kb/957700
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
DL wrote:
> WinXP pro updated
> I installed IE 8, it appeared suceesfull however after a couple of uses it
> constantly froze, finally resulting in the usual send a report err msg.
>
> Fortunately I only use IE to access a couple of sites that FF has problems
> with, so either how should I repair IE8, or roll back to IE7
> I apparently omitted to create a restore point when I installed it - oops
> T/Y