Slow Response - Internet Explorer 7

1. Links within E-Mails (Outlook 2007) take approximately 2 minutes to open.

2. When I close IE it advises that it has experienced a probem and must
shut down.

Please advise on how to rectify these problems.

Have a great day.

Any idea what version of Windows you have (including thr service pack)?
---
Leonard Grey
Errare humanum est

CharlieB wrote:
> 1. Links within E-Mails (Outlook 2007) take approximately 2 minutes to open.
>
> 2. When I close IE it advises that it has experienced a probem and must
> shut down.
>
> Please advise on how to rectify these problems.
>
> Have a great day.

Leonard - good evening,
Sorry for the dealy in respoonse.
I have IE 7 - SP3



"Leonard Grey" wrote:

> Any idea what version of Windows you have (including thr service pack)?
> ---
> Leonard Grey
> Errare humanum est
>
> CharlieB wrote:
> > 1. Links within E-Mails (Outlook 2007) take approximately 2 minutes to open.
> >
> > 2. When I close IE it advises that it has experienced a probem and must
> > shut down.
> >
> > Please advise on how to rectify these problems.
> >
> > Have a great day.
>

Problems can result when add-ons you have installed are damaged or
conflict with Internet Explorer.

Run Internet Explorer 7 in 'No Add-Ons' mode:

For XP: Start > All Programs > Accessories > System Tools > Internet
Explorer (No Add-Ons)

Alternatively, you can create a shortcut on your desktop with the
following target path:

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

If the problem does not occur in 'No Add-Ons' mode, then it's being
caused by one of the add-ons that you have installed. We can show you
how to identify which add-on is causing the problem.

Problems with Internet Explorer can also be caused by by malicious
software ('malware') that has been installed on your computer.

Before installing IE 7 you need to have carefully followed the
procedures described here:

http://www.ie-vista.com/known_issues.html#pre-install.

If you did not follow these instructions you may have a damaged or
incomplete installation. Uninstall IE 7 (which automatically returns you
to your previous version of Internet Explorer) by following these
directions:

http://support.microsoft.com/kb/927177
....and...
http://www.ie-vista.com/kbase2.html

then follow the procedures described above and re-install IE 7. It's
better to download the IE 7 installer directly from Microsoft and
install from your hard disk (rather than going through Windows Update).

Note: If you installed Service Pack 3 after you installed IE 7, you will
have to remove SP 3 before you can remove IE 7.


---
Leonard Grey
Errare humanum est

CharlieB wrote:
> Leonard - good evening,
> Sorry for the dealy in respoonse.
> I have IE 7 - SP3
>
>
>
> "Leonard Grey" wrote:
>
>> Any idea what version of Windows you have (including thr service pack)?
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> CharlieB wrote:
>>> 1. Links within E-Mails (Outlook 2007) take approximately 2 minutes to open.
>>>
>>> 2. When I close IE it advises that it has experienced a probem and must
>>> shut down.
>>>
>>> Please advise on how to rectify these problems.
>>>
>>> Have a great day.

Leonard - good morning,

I ran IE in "No Add-Ons" mode. I then started Outlook 2007 and tried to
open links within an E-Mail - IE advised about 2 minutes later that it was
running in No Add-Ons mode and could not open the web page. I also tried to
open Word and Excel attachments - they took approximately 2 minutes to open.
I tried to open .gif attachments and they opened immediately. I did not
attempt to uninstall and reinstall IE as I wanted to advise you of these
attempts to isolate the problems first.

"Leonard Grey" wrote:

> Problems can result when add-ons you have installed are damaged or
> conflict with Internet Explorer.
>
> Run Internet Explorer 7 in 'No Add-Ons' mode:
>
> For XP: Start > All Programs > Accessories > System Tools > Internet
> Explorer (No Add-Ons)
>
> Alternatively, you can create a shortcut on your desktop with the
> following target path:
>
> "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
>
> If the problem does not occur in 'No Add-Ons' mode, then it's being
> caused by one of the add-ons that you have installed. We can show you
> how to identify which add-on is causing the problem.
>
> Problems with Internet Explorer can also be caused by by malicious
> software ('malware') that has been installed on your computer.
>
> Before installing IE 7 you need to have carefully followed the
> procedures described here:
>
> http://www.ie-vista.com/known_issues.html#pre-install.
>
> If you did not follow these instructions you may have a damaged or
> incomplete installation. Uninstall IE 7 (which automatically returns you
> to your previous version of Internet Explorer) by following these
> directions:
>
> http://support.microsoft.com/kb/927177
> ....and...
> http://www.ie-vista.com/kbase2.html
>
> then follow the procedures described above and re-install IE 7. It's
> better to download the IE 7 installer directly from Microsoft and
> install from your hard disk (rather than going through Windows Update).
>
> Note: If you installed Service Pack 3 after you installed IE 7, you will
> have to remove SP 3 before you can remove IE 7.
>
>
> ---
> Leonard Grey
> Errare humanum est
>
> CharlieB wrote:
> > Leonard - good evening,
> > Sorry for the dealy in respoonse.
> > I have IE 7 - SP3
> >
> >
> >
> > "Leonard Grey" wrote:
> >
> >> Any idea what version of Windows you have (including thr service pack)?
> >> ---
> >> Leonard Grey
> >> Errare humanum est
> >>
> >> CharlieB wrote:
> >>> 1. Links within E-Mails (Outlook 2007) take approximately 2 minutes to open.
> >>>
> >>> 2. When I close IE it advises that it has experienced a probem and must
> >>> shut down.
> >>>
> >>> Please advise on how to rectify these problems.
> >>>
> >>> Have a great day.
>