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Cannot reach Microsoft Updates

microsoft.public.internetexplorer.general






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  #1 (permalink)  
Old 03-04-2009
bhdj
 

Posts: n/a
Cannot reach Microsoft Updates
When I try to go to Microsoft Update Center, it takes me to the Google search
page.
I am running Windows XP Pro and Internet Explorer 6. I would like to update
these but can't get there from here. Same happens when I click check for
updates.

When I try to update Media Player, it says the page can't be found when I
check on download. Please help.
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  #2 (permalink)  
Old 03-04-2009
Toni
 

Posts: n/a
Re: Cannot reach Microsoft Updates
This might be a hijack. Have you checked your computer for malware and viruses? If not,
you need to do it immediately.


"bhdj" wrote in message...
> When I try to go to Microsoft Update Center, it takes me to the Google search
> page.
> I am running Windows XP Pro and Internet Explorer 6. I would like to update
> these but can't get there from here. Same happens when I click check for
> updates.
>
> When I try to update Media Player, it says the page can't be found when I
> check on download. Please help.



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  #3 (permalink)  
Old 03-04-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Cannot reach Microsoft Updates
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting the requested logs
in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

bhdj wrote:
> When I try to go to Microsoft Update Center, it takes me to the Google
> search page.
> I am running Windows XP Pro and Internet Explorer 6. I would like to
> update
> these but can't get there from here. Same happens when I click check for
> updates.
>
> When I try to update Media Player, it says the page can't be found when I
> check on download. Please help.


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